Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

884 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 20 hours ago

Reviews


BR
Brandon R.
North Carolina
BMW 135i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Brandon said this business was good.
This review was collected via phone interview by Customer Research Inc.

LP
Leron P.
Riegelwood, NC
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Leron said the staff were knowledgeable and up-front.
This review was collected via phone interview by Customer Research Inc.

DB
Derrick B.
Wilmington, NC
BMW 750Li
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017
If I could them 6 stars. I would.
I'm appreciative for getting my car in and out in a timely manner. When their schedule is heavily booked. Thanks.

LC
Lindsey C.
North Carolina
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017 Category: Service
Lindsey said he was provided with good communication and good workmanship by this business.
This review was collected via phone interview by Customer Research Inc.

NH
Nicole H.
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2017
Exceptional Customer Service
The customer service is exceptional. They really take the time to listen to your concerns, consider them and then offer suggestions on how to address the problem.

TM
Tom M.
Wilmington, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2017
Straightforward professionals
I like being dealt with in a straightforward fashion by people who know what they’re doing. That’s been my experience with WMW.

JD
Joyce D.
North Carolina
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Joyce said this business was prompt. They analyzed the problem and they fixed the vehicle. They are very knowledgeable and she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Wilmington, NC
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Mike said the staff were honest and they provided top-notch service.
This review was collected via phone interview by Customer Research Inc.

JR
Jacob R.
North Carolina
Ford Mustang
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Jacob said this business had advertised their tire machine as being touch less but it scratched his rims. Overall it was good.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Wilmington, NC
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Robert said this business checked out and he highly recommends them to people who are particular about their vehicles because he is very particular about his vehicle. It is great to find such a fine business.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Wilmington, NC
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017
Great place to have your BMW Serviced!!
Chris & Tim are Terrific! They are very helpful and Professional. I recommend they highly!

RW
Robert W.
Raleigh, NC
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017
Life Saver
My 2004 530i broke down in Leland at 5:00 am. I had it towed to the shop, and was there waiting when they arrived at 7:30. It needed a new alternator, which they located and installed. I was out the door by 10:45. The price was fair, and service was great.

DB
Don B.
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017
Very professional and honest!
My daughter is in school at UNCW and her car broke down on her. We had her vehicle towed to Wilmington Motor Works Tim and Chris treated us like friends. They were quick to diagnose the vehicle, repair it and did so at a very reasonable price. Most companies would take advantage of you, not these guys. Not many around like them any more. I would recommend them to anyone. Thanks guys!

MT
Michael T.
Mccutcheon Field, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2017 Category: Service
Michael said this business is professional with good prices and did not try to deceive him.
This review was collected via phone interview by Customer Research Inc.

LG
Lauren G.
Wrightsville Beach, NC
BMW 128i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017 Category: Service
Lauren said it was easy to drop her vehicle off at this business after hours and to pick it up when it was finished after hours.
This review was collected via phone interview by Customer Research Inc.

LH
Lisa H.
Wilmington, NC
BMW 5 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2017
Diagnostic Test Perform on my vehicle..
Very honest and price for the service...Reasonable by far!

DL
Darryl L.
North Carolina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2017 Category: Service
Darryl said this business was quick.
This review was collected via phone interview by Customer Research Inc.

JE
Jim E.
Wilmington, NC
BMW 6 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2017
Repair
Honest service! Friendly staff!

GH
Garrett H.
Rocky Point, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017
04 BMW 325i
The folks at WMW were very professional and speedy. It took 3 minutes to drop my car off and drive off in the loaner car and 3 minutes to pick my car back up the next day. The quality of the work seems excellent. I can tell the driving quality of my car has improved since having the control arm bushings replaced. And they are priced to beat BMW of Wilmington! Can’t complain about that.

GH
Griff H.
Oak Island, NC
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2017
Great place
Brought my 330ci for a few things. Next day got s detailed report of what is likely causing the issues with pictures. Excellent service