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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1614 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1614 Reviews)
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Reviews

RJ
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Robert J.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/21/2025
Verified Review

2023 Ioniq 5

For such an expensive vehicle, it is surprisingly basic. I would expect a full 360 degree camera setup and got a backup view only. No rear window wiper/washer. No sunroof. My overall opinion is likely clouded due to the extremely poor dealer experience. I expected more. This is the fourth Hyundai product I have owned, the by most expensive, the least satisfying and the last
    Value
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Hyundai Motor America responded on 12/22/2025 07:22 AM

Hi Robert, we are sorry to hear about your experience with your 2023 Hyundai IONIQ 5 and the dealership. Your feedback will be taken into considerations as we develop new models and trims. Thank you. ^cc
JS
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John S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/22/2025
Verified Review

Great around town car.

Great for in town activities like do it yourself, shopping and sports. Rides like a much larger vehicle and responds like a sports car.
    Value
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TA
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Thomas A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/22/2025
Verified Review

IONIQ 5

Vehicle was a dream that turned into a nightmare progressively having more and more issues.
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RJ
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Robert J.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/21/2025
Verified Review

2023 Ioniq 5

For such an expensive vehicle, it is surprisingly basic. I would expect a full 360 degree camera setup and got a backup view only. No rear window wiper/washer. No sunroof. My overall opinion is likely clouded due to the extremely poor dealer experience. I expected more. This is the fourth Hyundai product I have owned, the by most expensive, the least satisfying and the last
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 12/22/2025 07:22 AM

Hi Robert, we are sorry to hear about your experience with your 2023 Hyundai IONIQ 5 and the dealership. Your feedback will be taken into considerations as we develop new models and trims. Thank you. ^cc
JG
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Jesus G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2025
Verified Review

Best vehicle I have owned

The Ioniq5 is an efficient, fun-to-drive vehicle. It is comfortable, spacious, and non-ostentatious. The Highway Drive Assist (HDA) features are highly effective at reducing driver fatigue while maintaining safety. The HDA, comfort, and "roominess," combined with fast-charging capabilities, make the Ioniq5 an ideal vehicle for long-distance and vacation travel, while serving perfectly as a commuter car for short-distance, everyday driving.
Recommended
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SB
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Shane B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/17/2025
Verified Review

Ioniq 5 saved my family’s life

All in all, the Ioniq 5 is an amazing vehicle. I owned the vehicle for approximately 3 years before my family and I were involved in a rear-end collision. We were stopped on a 55 mph road waiting on on-coming traffic while making a left-hand turn. A driver rear-ended us at 60 mph or more. He never slowed down. He hit us so fast we did a complete 360 and got pushed more than 50 feet into a home owners yard. My infant twins were in the back seat. The Ioniq 5 did its job and protected my entire family. My twins were almost completely unphased and walked away with only a few cuts / bruises. My wife and I walked away with minor injuries (as of writing this). My biggest advice for the future of the Ioniq 5 is to never forget about safety and the families driving these vehicles.
Recommended
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PT
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Patrick T.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/16/2025
Verified Review

Overall Pleased with Purhcase

Car is still comfortable, quiet and preforms well in all types of situations. A little disappointed by the need to replace the 12v battery, the trunk rattle, and the door rattle. All of which are fixable.
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RC
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Rachael C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/15/2025
Verified Review

2023 Hyundai IONIQ 5

I love the car and how it runs. I dislike that there is no windshield wiper for the back window. It's a hatchback - that's a dumb design flaw
Recommended
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SW
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Susan W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/15/2025
Verified Review

winer car

mostly good review
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AX
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Annalisa X.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/15/2025
Verified Review

Happy, mostly

Like the compact exterior size of the vehicle but still has plenty of interior room. The battery does not last nearly as long as the console indicates. I’m unable to drive 3-4 hours without a charge. Perhaps I was oversold on battery life, as this may be as it is. Also, the climate controls are very confusing - not intuitive. I shouldn’t have to go into a screen to figure out how to change between AC and heat.
Recommended
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TB
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Tami B.
2023 Hyundai IONIQ 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2025

Nice Car.

This is a nice car with great features. There was a recall and then a part of back order for over 2 months. So I was unable to drive my car - there was no offer to extend my free charging or the use of the remote app control. That was disappointing.
Recommended
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JL
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JOHN L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2025
Verified Review

Very pleased with the 2023 Ionic 5 so far. We have 35,000 miles on it

No major issues that Hyundai has not taken care of.
Recommended
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JK
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JOHN K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/12/2025
Verified Review

don't buy it

bad experience
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Hyundai Motor America responded on 12/12/2025 04:01 PM

Hello John, thank you for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc
KA
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Kenneth A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2025
Verified Review

Love this car

I’ve never been a car person, but I have to say I love this car. The ride is smooth, quiet and quick. Great interior size. Incredibly comfortable. The quick charging speeds along with the battery range have made road trips very easy and stress free.
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SS
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Scott S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/12/2025
Verified Review

Really fun to drive

This is a really great car with some things that drive me crazy.
Recommended
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JW
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James W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2025
Verified Review

2025 Ioniq 5 SEL AWD

Rear window continuously dirty and covered with snow
Recommended
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TG
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Todd G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/09/2025
Verified Review

Not the Smartest Tool in the Shed

Although the Ionic 5 is a good car, the programming is one of the worst things I have ever seen in a car. I rent electric cars throughout the US and the Ionic 5 is one of the LEAST intuitive cars I have driven. The iPedal mode is the WORST! I use iPedal and for some reason, Hyundai thinks my car needs to go out of iPedal mode whenever the car changes gears or is parked. Sometimes, I forget that it has come out of iPedal mode and almost barreled into the car in front of me. One day Hyundai's lack of intelligence will cause an accident and I will be firing back litigiously with all attorney's a-blazing. Why not have a menu setting allowing me to select iPedal as my default? Second, I had to drive a short distance with my rear hatch open. Not only did the car keep alarming me, but it engaged the Parking Brake WITHOUT MY KNOWLEDGE and I drove about 1000 feet with my parking brake engaged and I am certain that there was damage done. Why can't I opt manually for the hatchback to be open while driving? Lastly, I hate driver's assist. With the Ionic 5 every time you engage cruise control, the car goes into "auto drive mode" and again, I have almost crashed because the car is fighting me with the steering wheel. While I do enjoy driving the car much of the time, it's the software programming that is 100% garbage.
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Hyundai Motor America responded on 12/09/2025 01:40 PM

Hello Todd. Thank you for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc
AM
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Andrew M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2025
Verified Review

Excellent vehicle, great for road trips and getting around town

The IONIQ5 is really in the sweet spot of price, features, range and fast charging. It's fun to drive, gets great mileage, has plenty of cargo space, and has good traction in the snow. My one complaint is that the onboard navigation isn't nearly as good as Google Maps in terms of making it easy to set up, follow and alter a route, however Google Maps/Android Auto doesn't have access to the battery state, the heads up display or the battery preconditioner, and the car prevents you from using both Google and the onboard nav at the same time.
Recommended
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JM
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Jameel M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/08/2025
Verified Review

Disaster

This car has been a disaster and Hyundai has been poor at addressing issues that they were apparently aware of.
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Hyundai Motor America responded on 12/08/2025 04:00 PM

Thank you for sharing your feedback about your 2023 Hyundai IONIQ 5, Jameel.
We truly value hearing from our guests and continuously monitor feedback to enhance our products and services.
If you’d like to share more details directly, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc
BJ
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Bret J.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/08/2025
Verified Review

2023Ioniq 5

Good value.
Recommended
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PT
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Paul T.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/08/2025
Verified Review

Nice car

Good EV overall. If Hyundai would deliver the promised supercharger adapter, it would be far more useful.
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