2023 Hyundai IONIQ 5 Reviews - Verified Owners

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(Avg. out of 10)

Reviews

4.3

(1600 Reviews)

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Andrew M.

2023 Hyundai IONIQ 5

Verified Owner

12/08/2025

Verified Review

Excellent vehicle, great for road trips and getting around town

The IONIQ5 is really in the sweet spot of price, features, range and fast charging. It's fun to drive, gets great mileage, has plenty of cargo space, and has good traction in the snow. My one complaint is that the onboard navigation isn't nearly as good as Google Maps in terms of making it easy to set up, follow and alter a route, however Google Maps/Android Auto doesn't have access to the battery state, the heads up display or the battery preconditioner, and the car prevents you from using both Google and the onboard nav at the same time.

Recommended

Todd G.

2023 Hyundai IONIQ 5

Verified Owner

12/09/2025

Verified Review

Not the Smartest Tool in the Shed

Although the Ionic 5 is a good car, the programming is one of the worst things I have ever seen in a car. I rent electric cars throughout the US and the Ionic 5 is one of the LEAST intuitive cars I have driven. The iPedal mode is the WORST! I use iPedal and for some reason, Hyundai thinks my car needs to go out of iPedal mode whenever the car changes gears or is parked. Sometimes, I forget that it has come out of iPedal mode and almost barreled into the car in front of me. One day Hyundai's lack of intelligence will cause an accident and I will be firing back litigiously with all attorney's a-blazing. Why not have a menu setting allowing me to select iPedal as my default? Second, I had to drive a short distance with my rear hatch open. Not only did the car keep alarming me, but it engaged the Parking Brake WITHOUT MY KNOWLEDGE and I drove about 1000 feet with my parking brake engaged and I am certain that there was damage done. Why can't I opt manually for the hatchback to be open while driving? Lastly, I hate driver's assist. With the Ionic 5 every time you engage cruise control, the car goes into "auto drive mode" and again, I have almost crashed because the car is fighting me with the steering wheel. While I do enjoy driving the car much of the time, it's the software programming that is 100% garbage.

Hyundai Motor America responded on 12/09/2025 01:40 PM

Hello Todd. Thank you for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc

Andrew M.

2023 Hyundai IONIQ 5

Verified Owner

12/08/2025

Verified Review

Excellent vehicle, great for road trips and getting around town

Recommended

Jameel M.

2023 Hyundai IONIQ 5

Verified Owner

12/08/2025

Verified Review

Disaster

This car has been a disaster and Hyundai has been poor at addressing issues that they were apparently aware of.

Hyundai Motor America responded on 12/08/2025 04:00 PM

Thank you for sharing your feedback about your 2023 Hyundai IONIQ 5, Jameel.
We truly value hearing from our guests and continuously monitor feedback to enhance our products and services.
If you’d like to share more details directly, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc

Bret J.

2023 Hyundai IONIQ 5

Verified Owner

12/08/2025

Verified Review

2023Ioniq 5

Good value.

Recommended

Paul T.

2023 Hyundai IONIQ 5

Verified Owner

12/08/2025

Verified Review

Nice car

Good EV overall. If Hyundai would deliver the promised supercharger adapter, it would be far more useful.

Suzanne E.

2023 Hyundai IONIQ 5

Verified Owner

12/08/2025

Verified Review

Fun to drive, but missing important components

I like this car as my daily driver. It is fun to drive and comfortable to be in. There is ample trunk space and enough room for kids to sit comfortably in the backseat. Unfortunately there are some significant missteps: (1) no rear windshield wiper, and with the positioning of the glass, snow and rain tend to sit there making it impossible to see; (2) terrible navigation software - highly inefficient directions and inaccurate data, it doesn't even recognize that I can turn on my street to get into my neighborhood (which is not new); and (3) clunky integration with Android phones. Overall, we enjoy the car and will drive it for awhile, but am a bit disappointed in these things which definitely pact how we use it every day.

Conan D.

2023 Hyundai IONIQ 5

Verified Owner

12/08/2025

Verified Review

Drives very well. Lots of little annoyances.

Driving characteristics are very good compared with other modern, drive-by-wire passenger cars. However, a large number of poor and short sighted designs, poor software functions, and poor build issues overshadows what could be a very good car.

Hyundai Motor America responded on 12/08/2025 01:55 PM

Hello Conan,

Customer feedback plays an integral role in product design and development. Thanks for taking the time to share your thoughts. ^cc

Mark W.

2023 Hyundai IONIQ 5

Verified Owner

12/08/2025

Verified Review

Terrific Automobile

This was my first venture into an all-electric vehicle, and I couldn't be more pleased.

Recommended

Shanker K.

2023 Hyundai IONIQ 5

Verified Owner

12/08/2025

Verified Review

ioniq 5 2025

very satisfied

Recommended

Scott O.

2023 Hyundai IONIQ 5

Verified Owner

12/05/2025

Verified Review

My 2023 Ioniq 5- Awesome and irritating.

The drivetrain is great. The range is good. Power is amazing. Handling is great. The software sucks. If you share this car with your spouse or another driver, the software is slow to ask / recognize a different driver. The seat often shoves me into the dashboard before my profile loads and the seat goes to a my driving position. The phone app is dodgy at best. The infamous "rear hatch rattle" is super real and seemingly unrepairable. The automatic wipers are spastic. Forget about snow driving. Between the lack of rear windshield wiper and the collision sensors getting covered in slush causing all the proximity alarms to go crazy, you are better off with an old Blazer or something. About one in five times I try to use my phone to pre-heat (pre-cool) or activate charging on the car, I find my self logged-out of the app and have to go through the entire two-factor authentication process. Super lame. I'm trying to save time. It's those "extra" nice things that seem to be super buggy. It would also have been nice if, at some point in the design process, some one would have sat in the seat and noticed that there is no way to read the screen with the steering wheel installed on the car. Thankfully I have a heads-up display. Again, the "car" part of it is awesome. Super comfortable, roomy, practical, passable (Bose) sound system. It is also awesome looking. The styling is retro-future cool. I really wanted this car to be as nice as it is competent. I'm not sure the upgrades from the base model are worth it. Which kind of makes the car not worth it. I want to feel good about how much it costs. Its inconsistencies kill the experience. P.S. 12V battery suddenly gives out and you 're bricked, even if you have 90% of your drivetrain battery remaining. Can't even unlock the car with the fob.

Hyundai Motor America responded on 12/05/2025 12:21 PM

Hello Scott,

Thank you for sharing your feedback about your 2023 Ioniq 5.
We truly value hearing from our guests and continuously monitor feedback to enhance our products and services.
If you’d like to share more details directly, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc

Paula P.

2023 Hyundai IONIQ 5

Verified Owner

12/05/2025

Verified Review

Great electric car

I just traded this car in for a 2025 Ionic 5. It is a wonderful around town car with almost 400 miles per charge. Seats are comfortable and there is plenty of cargo room. I traded it in for a couple of upgrades; first the back window wiper for better visibility in the rain, second the ability to use my smart phone as a key and 3rd the improved center console area and 4th darker interior. The Grey interior of the Hyundai is almost white and I have a dog..... I plan to keep this car for at least 5 years, maybe more.

Recommended

Eduardo L.

2023 Hyundai IONIQ 5

Verified Owner

12/04/2025

Verified Review

Nicely styled car, certain features needed, dealer service okay

Great styling on the car, but some features are missing like rear window wipers and cargo hold cover. Battery degradation us a big concern after two years and less 20,000 miles driven. Dealer service could be better.

Hyundai Motor America responded on 12/04/2025 03:34 PM

Thank you Eduardo for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc

Charles B.

2023 Hyundai IONIQ 5

Verified Owner

12/04/2025

Verified Review

Great car

Great car.

Recommended

Bo C.

2023 Hyundai IONIQ 5

Verified Owner

12/04/2025

Verified Review

Decent Powertrain. Low tier interior

Decent Powertrain. Charges fast, good acceleration. Low-tier interior, for a car that's in the price range of a low-end Audi or Volvo, the interior cannot match those. The Hyundai dealership experience for both buying and service is subpar. The car had AC issues and 12V battery issues. Poor tire choice with low-quality foam inserts.

Stephen S.

2023 Hyundai IONIQ 5

Verified Owner

12/03/2025

Verified Review

Two years with my Ioniq 5

Perfect and fast

Recommended

Richard D.

2023 Hyundai IONIQ 5

Verified Owner

12/03/2025

Verified Review

25,000 miles and counting

Overall, delivered as advertised.

Jamie W.

2023 Hyundai IONIQ 5

Verified Owner

12/03/2025

Verified Review

Love!

This car has been fun to drive and dependable.

Recommended

Courtney K.

2023 Hyundai IONIQ 5

Verified Owner

12/02/2025

Verified Review

Good Car

Good car but pricey.

William M.

2023 Hyundai IONIQ 5

Verified Owner

12/01/2025

Verified Review

Rear hatch rattle spoils ownership experience.

Rear hatch continuously rattles. Dealer performed the suggested TSB with updated closing hardware. Did not solve the issue. Rattle makes the car feel cheap.

Hyundai Motor America responded on 12/02/2025 07:27 AM

Thank you for sharing your feedback on your 2023 Hyundai IONIQ 5, William. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc