2023 Hyundai IONIQ 5 Reviews - Verified Owners

Category Summary

(Avg. out of 10)

Reviews

4.3

(1742 Reviews)

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Michael M.

2023 Hyundai IONIQ 5

Verified Owner

06/02/2026

Verified Review

My EV

After a tough start, seems to be untroubled.

Francis M.

2023 Hyundai IONIQ 5

Verified Owner

06/03/2026

Verified Review

Unsafe. Lack of all safety features on catastrophic failure.

My mom got stranded in Las Vegas summer heat when something related to the battery just died and all computerized systems failed. She managed to get out of traffic and pull into a parking lot driveway but the vehicle died completely just barely into the driveway, sloped into traffic without any emergency braking available since the whole system was dead. She was stuck in the car having to keep pressure on the brake pedal until the assistance arrived. On top of that, the roadside assistance offered by Hyundai was not arriving and kept pushing the ETA out. I was able to use my personal AAA service to get assistance within the hour. Meanwhile, my mom was trapped in the car without air conditioning or even the ability to roll down her window. On top of that, it took Hyundai exactly 1 month to repar the vehicle with very poor status updates and only a mediocre rental compensation that still ended up costing more than a car payment. I will not buy Hyundai ever again. Even Hyundai corporate failed to classify the issue as a safety concern and would not consider taking the vehicle back when we still had no idea if this was ever going to get fixed. The fact that this car has held together since it was repaired is what merits the single star. I will never forgive Hyundai for their handling of this case. My mom could have rolled back into traffic causing a major incident had not my AAA service arrived.

Hyundai Motor America responded on 06/04/2026 08:49 AM

Hello Francis,

We are sorry to hear about your experience with 2023 Ioniq 5. While this was not the outcome you would have liked to see, in case you have any further concerns with the vehicle, please be sure to contact us immediately at 844-462-5557. ^cc

Steven S.

2023 Hyundai IONIQ 5

Verified Owner

06/03/2026

Verified Review

Less than I had hoped it would be…

Issues: 1) I had brought my vehicle in for service due to a thump, thump sound coming from the right front wheel/tire. Low miles, so I figured they’d find the cause and I’d be in my way. No such luck. I waited a bit over 3 hrs at the dealership for them to tell me they found nothing wrong. I told two different people I had had an audio recording of the sound but no one was interested in hearing it. That was in Sept or Oct 2025. 2) At around 14,000 miles (May ‘26), I brought the vehicle back again because the noise was getting worse. A different Service Mgr was in place and went with me for a ride. He immediately heard what I heard. He apologized for the gaffe from my previous visit. Short story is I had to pay for a new set of tires. Why? Because the tires put on by the manufacturer weren’t suitable for an electric vehicle. To me it seems the cost to replace them should’ve been handled by Hyundai Corp (NOT the dealership - Hyundai Corp). I didn’t like but they covered the cost of labor, and they matched a price that was lower than what they quoted me. Despite my paying for a new set of tires supposedly made for electric vehicles, I still have the same “thump thump” sound coming from the right front end. I now have to bring the vehicle back again so the Service Dept can do more testing. 3) They won’t have an electric vehicle as a loaner. No, I’ll have gas vehicle, and I’ll have the “pleasure” of paying the hideous price of gas to fill it when I return it (whenever that will be). 4) Not real happy with the experience of this vehicle.

Hyundai Motor America responded on 06/03/2026 02:18 PM

Hello Steven,

Customer feedback plays an integral role in product design and development. Thanks for taking the time to share your thoughts. If you need any further assistance, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc

Jonathan D.

2023 Hyundai IONIQ 5

Verified Owner

06/03/2026

Verified Review

Ownership Review for 1st 3yrs

It's a nice Electric Vehicle with great high voltage DC charging time...fun to drive but may have questionable safety features under specific threat conditions - drove into garage inadvertently without auto breaking preventing the incident. Repair cost were high for the level of damage incurred.

Recommended

Michael M.

2023 Hyundai IONIQ 5

Verified Owner

06/02/2026

Verified Review

My EV

After a tough start, seems to be untroubled.

Ethan L.

2023 Hyundai IONIQ 5

Verified Owner

06/02/2026

Verified Review

Love It

An amazing car, favorite to drive of all I've owned. Love the spaciousness and visibility, smoothness of ride, quickness of acceleration, etc. Biggest and really only downside is the lack of rear windshield wiper, ridiculous oversight as it should be standard for all (it is always hard to see out of regardless of treatments used). The heater is a bit finicky as well just in that it sometimes heats up very fast when cold outside and other times it takes a good deal longer.

Recommended

Isaiah L.

2023 Hyundai IONIQ 5

Verified Owner

06/02/2026

Verified Review

Sucks and worse experience ever

Had the car for a year and 4 months with only 37k miles or so... battery went out and i took it to the dealership and was without it for 3 to 4 months. But I was still stuck on paying the monthly bill.

Hyundai Motor America responded on 06/02/2026 12:33 PM

Hello Isaiah,

Thank you for sharing your feedback about your 2023 Ioniq 5. We truly value hearing from our guests and continuously monitor feedback to enhance our products and services.
If you need any further assistance, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc

Philip H.

2023 Hyundai IONIQ 5

Verified Owner

06/02/2026

Verified Review

Hyundai Ionic 5 Limited

Overall the car has performed very well and we appreciate all the safety features, HUD, and other controls for a smooth ride with plenty of pep.

Anthony T.

2023 Hyundai IONIQ 5

Verified Owner

06/01/2026

Verified Review

less quality

need to improve deat battery

Hyundai Motor America responded on 06/01/2026 11:56 AM

Hello Anthony,

Customer feedback plays an integral role in product design and development. Thanks for taking the time to share your thoughts. ^cc

Michael C.

2023 Hyundai IONIQ 5

Verified Owner

05/29/2026

Verified Review

3 rears

Over all performance of vehicle is great. Battery ranged varies based on driving types. Safety sensors are mist leading and make you question if they are even real.

Recommended

John N.

2023 Hyundai IONIQ 5

Verified Owner

05/27/2026

Verified Review

Experience owning my 2023 Ionic 5

My 2023 Ionic 5 was my first EV and I couldn’t be more pleased with my choice. I drove the 2023 for two years and then purchased a New Ionic 5 in September 2025.

Recommended

Marco S.

2023 Hyundai IONIQ 5

Verified Owner

05/26/2026

Verified Review

Ioniq 2023

EV vehicle.

Recommended

Vidhya B.

2023 Hyundai IONIQ 5

Verified Owner

05/19/2026

Verified Review

good car, bad service

service quality is bad (SF bay area dealers). for the last service: * did not reset the maintenance "clock" * service status not sync'ed with the back-end servers * trunk rattle issue still not fixed (asked to be fixed 2 or 3 times) * windshield wiper fluid not filled up etc.

Sally B.

2023 Hyundai IONIQ 5

Verified Owner

05/19/2026

Verified Review

Hyundai Limited Model

We have enjoyed our first EV. It has been leased and we plan to lease a never model soon.

Recommended

Mushtaq S.

2023 Hyundai IONIQ 5

Verified Owner

05/11/2026

Verified Review

Excellent car

Excellent automation High safety features Comfortable

Recommended

JEFFREY R.

2023 Hyundai IONIQ 5

Verified Owner

05/09/2026

Verified Review

You cant buy a better designed vehicle.

Love my Ioniq 5.

Recommended

Wendi L.

2023 Hyundai IONIQ 5

Verified Owner

05/06/2026

Verified Review

Best EV!

As our first EV, the Ioniq 5 not only made us believers in the maturity and quality of EV technology, but it was also our first Hyundai. After 3 years, we are not only impressed with the car's range, charging speed, power, comfort, drivability, reliability, build quality, tech and safety features and overall value, but Hyundai has also demonstrated that they value their customers and want to keep them. They provided a free CCS adapter for use is Tesla supercharger network, for example.

Recommended

WESLEY S.

2023 Hyundai IONIQ 5

Verified Owner

05/06/2026

Verified Review

Suoer

The ionic 5 was my first ever electric car. I absolutely enjoy it fully.

Recommended

Jose S.

2023 Hyundai IONIQ 5

Verified Owner

05/04/2026

Verified Review

30

It and ok electric vehicle the charging it a problems on wasting to much time charging the car any wear we go

Hyundai Motor America responded on 05/04/2026 12:19 PM

Hello Jose,

We are sorry to hear about your experience with one of our dealerships. Each dealership runs its own operations, but we hold them to the highest standards. We will share your feedback with them. If you’d like to discuss more details with us, please call us at 800-633-5151. Thank you. ^cc

David S.

2023 Hyundai IONIQ 5

Verified Owner

05/01/2026

Verified Review

First Time EV owner turned Forever EV Owner

The 2023 Hyundai IONIQ 5 I leased from Balise Hyundai has been the perfect car for me and my family. Even more so now that decisions from "above" have caused a surge in gasoline prices, we have experienced great joy knowing that using an EV has a demonstrable, personal-level impact on climate change. We're hooked.

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