2023 Hyundai IONIQ 5 Reviews - Verified Owners

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(Avg. out of 10)

Reviews

4.3

(1787 Reviews)

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Michelle S.

2023 Hyundai IONIQ 5

Verified Owner

07/24/2026

Verified Review

0

0 stars because the Hyundai dealership lied to me about when i got into their vehicle they promised me free charging and followed deceptive practice the only way i could get free charging is if i bought another car so they transferred my lease to this one when they lied to be about getting the hyundai kona ev would get free charging and after i signed paper work and was told they said oh actually they dont have it anymore. I know the name of the exact sales person that said it he still works there I would never recommend that dealership im fact I encourage people not to go there becasue what they did to me was deceptive

Susan R.

2023 Hyundai IONIQ 5

Verified Owner

07/23/2026

Verified Review

Dependable Solar Fun

Overall love the car! 2 complaints being that our ‘23 Ioniq limited could very well have been equipped with a rear windshield wiper, like most premium vehicles. Also, the rear of the trunk area is not without grunts, squeaks & groans during normal driving, would like complete silence/sturdiness 🤫

Sofiane B.

2023 Hyundai IONIQ 5

Verified Owner

07/22/2026

Verified Review

Great car but needs improvement

I've been driving the Ioniq 5 for a while now, and overall it's a genuinely good EV — comfortable, quick, great tech, and the styling still turns heads. But there's one issue that keeps me from fully recommending it without a big caveat: the ICCU (Integrated Charging Control Unit) failures. This isn't a minor glitch — when the ICCU fails, the car can lose the ability to charge or even drive normally, sometimes leaving people stranded. Hyundai issued a software update meant to address it, but the problem hasn't actually gone away. I personally know owners who got the update and still ended up needing the ICCU replaced outright. That's not reassuring when it's presented as a fix. That uncertainty weighs on you especially on road trips, particularly to rural areas where charging infrastructure and service centers are sparse. Knowing there's a real chance of a charging-system failure hours from the nearest dealer makes it hard to relax behind the wheel. Speaking of dealers — service quality and EV-specific knowledge are hit or miss. Too many service advisors and techs still seem unfamiliar with EV systems, which means diagnosis and repairs take longer than they should, and you're left explaining your own car's issues to the people supposed to be fixing it. Bottom line: The Ioniq 5 is a fantastic EV on paper and in daily driving — but Hyundai needs to actually solve the ICCU issue (not just patch it) and invest in better dealer training before I'd call it a fully trustworthy road-trip companion.

John L.

2023 Hyundai IONIQ 5

Verified Owner

07/22/2026

Verified Review

Untrustworthy

Although the warranty on the iccu has been extended we’re afraid to do any long distance traveling due to lack of trust in the iccu. We don’t want to be broken down out of state. It blew with 6000 miles and who know when it will happen again. I still have to maintain a ice car for travel

Tasha A.

2023 Hyundai IONIQ 5

Verified Owner

07/22/2026

Verified Review

Sleek

Sleek design and spacious interior but turning radius not great and no rear window wiper are simple features that take away from the drive.

Matt S.

2023 Hyundai IONIQ 5

Verified Owner

07/22/2026

Verified Review

I love it but I wish it would stop trying to outsmart me.

Super tight, quiet, comfortable car. I really love it on so many aspects. Charging at home is amazingly convenient and my initial range anxiety has proven to be a non issue. Love the car! Yet... In their attempt to automate things and build in interlocks to make it safe, they have made it impossible for me to control the car in a smart manner. -stop locking the doors! If I want them locked, I'll lock them! -I often drive the 100 meters from my house to my barn. No need for seatbelts here. Yet the car will lock the parking brake on until I buckle up. RIDICULOUS. It also locks the doors while it is at it. I am going to my barn to load things yet I have to go the extra step of unlocking. JUST LET ME HAVE CONTROL! -Utility mode is way too hard to implement. We have a small dog who stays in the car while we go about our business. It makes perfect sense to turn on utility mode with air conditioning then lock the car while we do our thing. Yet starting utility mode disables the fob from locking or unlocking the car. This is silly and difficult. I have to use the physical key to lock and unlock the car. It makes no sense to disable the fob! If the software is so smart, it ought to have one touch "Dog Mode" (like the Tesla does). -The ability to use the car's battery to supply AC power to external devices is great. It allows me to use the car as a 1500 watt backup generator. Yet the car absolutely will not allow me to take it below 20% battery. Again, stop with the control! I understand the risk. If I want to set that value a little lower, let me. Again, overall the car gets high marks. Just stop it with the philosophy of the car not allowing me to do what I want with it.

Mark S.

2023 Hyundai IONIQ 5

Verified Owner

07/21/2026

Verified Review

It would be perfect if Hyundai would fix the ICCU issue.

I love my Ioniq 5, it handles well in all conditions. I wish that Hyundai would finally fix the ICCU issues that they choose to ignore. I am afraid to take it on long trips due to this issue. I also am not happy with the service department at Morrie's 394 Hyundai.

Steve Y.

2023 Hyundai IONIQ 5

Verified Owner

07/17/2026

Verified Review

Reliable and comfortable

I love electric cars.

Recommended

David B.

2023 Hyundai IONIQ 5

Verified Owner

07/17/2026

Verified Review

The IONIQ5 is hard to beat!

After 3 years and 20K miles, our IONIQ5 is our favorite EV to drive, particularly on longer journeys (we also have a 2017 Chevy Bolt EV). Our Hyundai still has it good looking styling and the Digital Teal exterior complements it appearance and remains just like new. It's roomy and has excellent road manners and performance.

Cindy F.

2023 Hyundai IONIQ 5

Verified Owner

07/15/2026

Verified Review

Love it even with its small issues

Two small demerits keep it from being in the 95 scoring range

Recommended

Darryl W.

2023 Hyundai IONIQ 5

Verified Owner

07/15/2026

Verified Review

Solid AWD EV

The Ioniq 5 is a fun to drive and competent vehicle for my driving needs. I am a city driver and have a level 2 charger in my garage. I can easily charge weekly at my leisure. We have two EVs and have, thankfully, forgotten what the smell of gasoline on your hands was like. Like most Hyundais this car came well equipped and was a good buy. In Colorado AWD is not optional. We have our share of snow and the AWD is capable and comforting.

Gary S.

2023 Hyundai IONIQ 5

Verified Owner

07/13/2026

Verified Review

Best car I've driven over 60 years.

No gas worries. Part of my clean energy life style. Never, ever caused me any problems. Service was excellent and easy.

Recommended

Hans V.

2023 Hyundai IONIQ 5

Verified Owner

07/10/2026

Verified Review

great car

love the car, so minor things that might be improved in the newer ones

Recommended

Ellen N.

2023 Hyundai IONIQ 5

Verified Owner

07/08/2026

Verified Review

Good EV

We like the energy savings on the car and it handles pretty well. The range varies greatly though according to speed and AC usage. We're looking forward to the day when there are more high-speed charging stations available.

Recommended

Ronald K.

2023 Hyundai IONIQ 5

Verified Owner

07/08/2026

Verified Review

Really Great EV

Super comfortable and fun to drive. We love this vehicle! Very roomy interior for a big and tall driver.

Recommended

Dan W.

2023 Hyundai IONIQ 5

Verified Owner

07/08/2026

Verified Review

Great value, great service, great vehicle.

Couldn’t be more proud and happy with my IONIQ 5. I have a friend who just bought an Ionic 9, I like my older IONIQ 5 better.

Recommended

Robert Z.

2023 Hyundai IONIQ 5

Verified Owner

07/08/2026

Verified Review

Decent EV but does not hold its value

Smooth ride, range is ok, but only if outside temperatures are good. If it's too hot or too cold, range is greatly reduced. Interior finish is luxurious, exterior appearance is distinctive as well. My only real issue with this vehicle is the rear window: if you're going to put a large window at that angle on the back, you need a wiper for that window. I don't know how many times rear vision has been obstructed by rain or snow due to the fact there is no wiper there.

Hyundai Motor America responded on 07/08/2026 11:43 AM

Hello Robert, Thank you for sharing your feedback on your IONIQ 5. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc

Thomas M.

2023 Hyundai IONIQ 5

Verified Owner

07/08/2026

Verified Review

2023 Ioniq 5

See below comments.

Robert P.

2023 Hyundai IONIQ 5

Verified Owner

07/06/2026

Verified Review

Ioniq 5 excellent vehicle

Other than the difficulty adjusting to electric vehicle, it has been a pleasure to have and drive the Ioniq 5.

Recommended

Matthew P.

2023 Hyundai IONIQ 5

Verified Owner

07/02/2026

Verified Review

Would be 5 stars if not for 2 ICCU failures

Fantastic car. Excellent range, consistently the fastest level 3 charging when charging in public, comfortable interior and features. But I've owned the car for 2 1/2 years and the ICCU has failed twice. In fact I am approaching my annual ICCU failure, so I should make some plans to have a tow truck on speed dial. For this reason I cannot recommend this vehicle to anyone I care about.

Hyundai Motor America responded on 07/02/2026 10:11 AM

Hello Matthew, We are sorry to hear about your experience with your 2023 IONIQ 5. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ) If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151 Thank you ^cc.

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