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SureCritic / Makes / Hyundai / IONIQ 5 / 2024

2024 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1940 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1940 Reviews)
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Reviews

KT
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Katherine T.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2026
Verified Review

Great Car - But Total Lack of Customer Responsiveness on Product Offer

Great car. Love it! But there was absolutely no response on a customer problem from whatever Hyundai group manages email communications to new customers. A "special offer" was announced. After many tries, and no results, I gave up in trying to get the offer. In contrast, my prior cars were Honda's. They handled customer communications fully. They were professional and always responsive. In this case, no one responded; I couldn't even get a person to reply, call, listen.
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SC
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Stacy C.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/08/2026
Verified Review

Like most features. The drivers door tends to slam shut easily, Scary

It is ok to drive and the large charge distancing is wonderful!
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JF
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John F.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/08/2026
Verified Review

Faulty ICCU makes this vehicle a lemon.

Fun vehicle to drive with some interesting cosmetics but the vehicle design is flawed. The ICCU breaks down in extreme cold and heat which occurred in the first 18k miles. The lack of a rear windshield wiper is a safety concern. The technology for the wireless charging is already outdated. Customer Service was rarely helpful and have different feedback for the same issue on multiple similar calls. Overall, a bad experience with this vehicle, company and service departments.
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Hyundai Motor America responded on 07/09/2026 08:18 AM

Hey John, thank you for sharing your concerns with us. Allow us to take a further look at your vehicle's concerns. A representative will be in touch with you shortly to investigate further. Thank you ^cc. 
NS
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Nicholas S.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2026
Verified Review

Our 2024 Ioniq 5 Limited is the best auto we have ever driven.

The Ioniq 5 delivers all around excellence. Hyundai seems to have made a point out of using it’s best engineering with this vehicle.
Recommended
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JB
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Jonathan B.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2026
Verified Review

Ioniq

We love our 2024 Ioniq5. It has proven to be very reliable. It is fun to drive, extrememly ecomical, since we charge at home. Sometimes it can be a challenge to charge on the road, but we are working on it
Recommended
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JW
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Janlee W.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/08/2026
Verified Review

Vehicle lives up to its excellent reviews.

Great performance, comfort and ease of use. Display screens are large and very helpful. Took a few weeks to understand all the menus and their locations but after that, no problem. Unfortunately, Hyundai was aware of the ICCU problem and tried to solve it with a recall for software update but not total replacement. The ICCU failed anyway and had to be replaced. Had Hyundai replaced it with the initial recall, it would have saved time and money for both the company, dealer and consumer.
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Hyundai Motor America responded on 07/08/2026 11:51 AM

Hello Janlee, We are sorry to hear about your experience with your ICCU on your 2024 IONIQ 5. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151  Thank you ^cc.
KN
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Kathryn N.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2026
Verified Review

Leadse it for 13 months to try my first EV vehicle & loved it!

Couldnt have loved it more Quiet smooth sailing no issues at all & sad to return it at end of lease but released a 2025 version for 24 mos this time
Recommended
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SG
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Sarah G.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/08/2026
Verified Review

Some annoying issues

Windshield area are not designed for snow. Seat adjustment unreliable. Child locks problematic. Nice ride
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MP
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Mile P.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/08/2026
Verified Review

Would not recommend

Hyundai is no longer the company it once was and the value cost preposition is longer there. Combined with no care for their customers and concerns i am sad to say will no longer go back to the brand I use to have for over 20 years
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Hyundai Motor America responded on 07/08/2026 08:31 AM

Hello Mile,

Thank you for your review. Hyundai is committed to providing the best possible product experience, quality, and value. Hyundai greatly values our customers’ feedback, and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. ^cc
PH
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Peter H.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/07/2026
Verified Review

Wonderful car when everything works

This is in most respects a great car but reliability drags it down. Over the 18 months I've had it there's been several issues including a recall for the ICCU, a defective light and rain sensor that needed replacement as well as spurious messages that the electric drivetrain is experiencing problems and to take the car in. I ended up buying my OBD-II sensor to check for issues and codes myself to avoid having to waste time taking the car to the dealer. My confidence in the car is low.
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GB
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Gabriella B.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/07/2026
Verified Review

Best car I’ve ever owned!

Truly has been the most fun and most user friendly vehicle I’ve ever owned. The only negative is the ICCU issue and how long it takes to get the part in and fixed. But even while I didn’t have my vehicle for 3 months, I used a complimentary vehicle and only had to pay for gas and tolls (when necessary). Still, even knowing what I know about the vehicle now, I would buy it again and again.
Recommended
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BC
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Barbara C.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/07/2026
Verified Review

Ioniq 5

I love this car overall other than not having a rear window washer
Recommended
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BR
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Barbara R.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/07/2026
Verified Review

Great car but infotainment features need improvement

This car is a great value. It is attractive and drives beautifully. The safety features are a blessing. I wish improvements in the infotainment system, headrests, climate vents, and of course range.
Recommended
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SF
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Sascha F.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/07/2026
Verified Review

Wonderful but not perfect

This is a wonderful car with great interior space, timeless design, good comfort but a disappointing and potentially dangerous ADAS. We love the range and especially the outstanding charging speed.
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AS
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Adnan S.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/07/2026
Verified Review

Great car, service/support lacking

Fun to drive, great features and interior.... I would have like wireless connection to Apple CarPlay. The service experience has been spotty. The company does a poor job with supporting owners with known issues.
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PD
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Patrick D.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/06/2026
Verified Review

Nice Car

I like almost everything about the car. Rides well and drives well. I like the safety features and the 360 camera. Two things I don't like. The rear window gets awfully dirty and there is not wiper. I know the 2025 model has a wiper, but the 2024 should be retrofitted with one. It's a safety issue. Also, the turning radius leaves a lot to be desired. Very difficult to park in tight spaces.
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TH
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Thomas H.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2026
Verified Review

A pleasure to drive

Quick, nimble and comfortable.
Recommended
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KR
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Kathleen R.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2026
Verified Review

no title

So far we like it a lot
Recommended
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MM
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Marc M.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2026
Verified Review

Great car, needs more physical buttons

Love the car. Trying to, e.g., turn on or adjust the A/C or heat is tough when you have to touch a smooth screen while driving. Need more physical, tactile buttons + knobs (which I think was improved upon in the 2025+ MY)
Recommended
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MP
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Morgan P.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/06/2026
Verified Review

Great car for cheap lease payment

Overall, I actually really liked my Ioniq5. It was roomy, quiet, and had a lot of pep. The range was more like 200 miles to be safe, which was fine for most uses. For a cheap lease payment of $400/mo plus free charging it was worth every penny
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