It’s okay
I was quite happy with my Ioniq 5 during the first half of my lease. The car has been pretty convenient and performs well. Recently, however, I started experiencing issues with the charging functionality and the mobile app.
When I asked the service team to look into this during my last routine service, they told me I had to schedule a separate diagnostic appointment with a $260 copay. This was really frustrating. They completely failed to address my concerns while the car was already in the shop and instead asked for an extra fee and time just to take a look.
I am also dealing with a faulty wiper fluid sensor. The container is completely full, but the app constantly sends false notifications saying it is empty. When I asked the service team to check this, I was given the exact same answer. It is deeply disappointing that I wasted half a workday bringing my car in, only to have the team refuse to do a basic check on these issues.
I am not going to spend more of my time or money scheduling another appointment. I will simply finish out my current lease term, but this experience has definitely made me reconsider whether I will lease another vehicle from Hyundai in the future.