Huyndai would not resolve issue with defect that was hidden at time of delivery
Car was delivered in Va which is 3 hours from house. A defect was hidden at time of delivery. Hyundai and dealers could not figure solution to get it fixed where I live. Simply this is bad customer service and shows that the company does not care very much about customer satisfaction.
Recommended
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Hyundai Motor America NCC responded on 11/20/2023 02:21 PM
Allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc
AB
ANNE B.
2023 Hyundai Santa Fe Hybrid
Verified Owner
12/09/2023
Verified Review
Don't buy this vehicle
The car broke down on October 28, 2023 and had to be towed off a major highway. The dealership that we towed it to has had it 41 days and it is still not fixed. Very bad service from the dealership
Recommended
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SO
STEVE O.
2023 Hyundai Santa Fe Hybrid
Verified Owner
01/04/2024
Verified Review
Mpg not as advertised
MPG not even close to as advertised. Head room is limited entering and exiting vehicle. Dealer was
not fair on trade in.................................................................................
Recommended
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Hyundai Motor America NCC responded on 01/04/2024 11:55 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
TH
Tammy H.
2023 Hyundai Santa Fe Hybrid
Verified Owner
01/13/2024
Verified Review
Lemon
I think you can read prior comments, the vehicle was a lemon and was in the shop more than it wasn’t. I will never purchase another Hyundai or recommend to anyone. I am very disappointed and truly would like to file a lawsuit against Hyundai
Recommended
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Hyundai Motor America NCC responded on 01/15/2024 07:29 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
AT
ARLENE T.
2023 Hyundai Santa Fe Hybrid
Verified Owner
01/15/2024
Verified Review
No support from hyundai
Already documented. Dealership and Hyundai have failed to earn my confidence in safety of vehicle. I am driving a car that has lost power while driving on the highway. The response I have received is bring the car back if it happens again.
Recommended
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Hyundai Motor America NCC responded on 01/15/2024 08:20 AM
Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance with duplicating your concerns. ^cc
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