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SureCritic / Makes / Hyundai / Santa Fe Hybrid / 2023

2023 Hyundai Santa Fe Hybrid

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(260 Reviews)
45%
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(Avg. out of 10)
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  • Exterior
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Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(260 Reviews)
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Reviews

SS
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STEVEN S.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/23/2023
Verified Review

First Hybrid Santa Fe

New owner, haven't put many miles on it. Rides well, performance is good. Getting around 30 mpg with the hybrid. Unfortunately it came with paint over spray under the hood, drivers door handle failure and fit and finish issues from the Alabama factory. Not a good first impression!
Recommended
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SC
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SEBENAR C.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/07/2023
Verified Review

2023 Hyundai Santa FE review

Overall this vehicle will meet our daily needs of around town. I would not take it on a long trip as it is not that comfortable and some of the controls are very annoying and distracting. Make sure that you understand all the controls. Had I known you cannot turn off the smart cruise control, I never would have purchased the vehicle
Recommended
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DA
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DAVID A.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/22/2023
Verified Review

Seat Comfort Issues

The overall vehicle looks and handles great. The major issue is that my wife cannot sit in the vehicle for more than 30 minutes without having her tailbone becoming incredibly iritated. When we bought the vehicle, we thought the hardness of the seats would likely soften as we broke them in, but this isn't the case. Everything else on the vehicle is great, but we are now considering taking likely a $12k-$18k financial loss for having to either trade the vehicle in or sell it and buy another new one. Not what we were hoping to have happen
Recommended
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Hyundai Motor America NCC responded on 11/22/2023 03:08 PM
Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. ^cc
NR
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NALIN R.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/26/2023
Verified Review

I'm not that happy!

I'm not happy about the fuel economy of this hybrid vehicle. I bought this new vehicle on 19th of October 2023. During the first month my fuel economy was 34/33 miles per gallon. But during the second month it drastically dropped to 31-30 miles per gallon. I drown on the same roads and same driving conditions. I use myHyundai website to do remote start of the vehicle. First few times it did work. But not any more. The request goes from my phone. But it does not receive by the vehicle.
Recommended
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Hyundai Motor America NCC responded on 11/28/2023 10:46 AM
Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. ^cc
WL
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WAYLAND L.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/30/2023
Verified Review

Hybrid mileage on highway is poor

I got 20 mpg on a recent trip, and I did have a headwind. I did not expect such poor mileage. I considered a different vehicle but had difficulty due to low inventory in my region. I found this car online but it was i transit so I did not get to test drive this specific vehicle prior to purchasing. I did drive this model with different features.
Recommended
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Hyundai Motor America NCC responded on 11/30/2023 07:46 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
CS
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CHARLES S.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/12/2023
Verified Review

and what if i don't feel like composing a paragraph?

wanted a cd player and a bumper hitch. you want 200 characters? make me a cash offer, pay by the word or by the character? otherwise, you are asking me to work for you for free. what should i do? xxxxxxx
Recommended
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TS
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THOMAS S.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/31/2023
Verified Review

Nice car

Nice riding vehicle,lot of features, navigation isn’t top of the line, and if your using it for long trips front seats become quite uncomfortable,, around town and short trips they are ok. Door locks are a bit fussy and frustrating to use till you get use to them
Recommended
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KS
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KATHY S.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/12/2024
Verified Review

Nice vehicle, service experience iffy

I like the car- but my latest service experience at dealer has left me disappointed Took a month to get an appointment for oil change, took 6,5 hours to complete, they lied about tire rotation. Claim that complimentary maintenance means I pay for every other oil change. And they can’t clearly tell me at what interval I need it
Recommended
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Hyundai Motor America NCC responded on 01/12/2024 11:25 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
MP
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MICHEL P.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/12/2024
Verified Review

Car is good ! Not services

The car is really nice but we had an issue with the hybrid system. Dealership did not find the issue despite we left the car 2 days. Then we got stuck in the highway during vacation and we had a really bad experience with the warranty services. It took 5 months to close the case (with back and forth emails) and we were not paid what we were told.
Recommended
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Hyundai Motor America NCC responded on 01/15/2024 07:20 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
GK
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GEORGE K.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/04/2024
Verified Review

Nice car.

I should have researched other cars first. This was an impulse buy although it is a nice car. Now I have found out it does not seem to hold value. Oh well........................................................................
Recommended
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MW
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MICHAEL W.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/13/2024
Verified Review

should have kept my Subaru

I should have kept my Subaru or bought a new one. The HYUNDAI has more features, but most use outdated technology and some don't work. To make matters worse, HYUNDAI has no fix for the features that don't work
Recommended
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Hyundai Motor America NCC responded on 04/15/2024 09:38 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
AZ
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ANNASTASIA Z.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/27/2022
Verified Review

Live the car; hate the price tag

Took three weeks to locate a hybrid vehicle in stock for me to test drive and purchase. Wasn’t able to negotiate price in this economy, so I felt pressured to buy outside of my budget range and settle for financing.
Recommended
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RH
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ROBERT H.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/10/2023
Verified Review

Overall beautiful car with a few quirks

Love the beauty and how comfortable the car is. It was my dream car that I was resetting for a while just a little disappointed in my gas mileage. I have a little hesitation, going from a stop on a hill and wish the rain sensing wipers or more sensitive other than that it’s a beautiful car and hope to get some of the kinks worked out.
Recommended
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LG
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LARRY G.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2023
Verified Review

Nice looking and riding car

Car was purchased new and was told gas mileage would be 30-36 mpg average is about 26. Rides comfortably but in cold weather runs poorly also i get this horrible vibration on wheel and back seats actually vibrate. Hopefully i get it resolved and enjoy my new car
Recommended
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DS
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DARREN S.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2023
Verified Review

Great mid-sized suv with exceptional mpg!

I have had the vehicle for a few months now and my experience with it has been very positive, the vehicle is smooth and comfortable with ample cargo space. The features on the limited trim are great, I love the heated/cooled seats, heated steering wheel and folding door mirrors. The panoramic roof is enormous and lets in tons of light giving an airy feeling. A few annoyances are, 1. not all interior lights are led's, why Hyundai? 2. No wireless carplay on the top end trim but available on the base model, makes no sense? 3. The rear cargo load height is a bit high. Overall though, I am happy and made the right choice for my needs. The vehicle fits a niche for people that require something a little bigger but don't need a third row.
Recommended
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GB
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George B.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/31/2023
Verified Review

First EV

Decided to go with an EV and we had a Santa Fes before and like it. Saw this color and decided we'd like one. WEnt to dealership for recall notice and walked out thinking very hard about getting one. Salesman worked with us well but got a little pushy towards the end. We were heading out of town and he didn't want to lose a sale.
Recommended
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CZ
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CHAD Z.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/13/2023
Verified Review

This was purchased new with 8 miles on it.

We love this vehicle. It operatw very smoothly, fits us and our 3 kiddos with plenty of leg space in the back as well as groceries or sports equipment in the trunk area. We average 31-34 mpg. We were hoping for a little more but also realize we do more highway travel than in town travel. Overall-- love this vehicle!
Recommended
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DL
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DENNIS L.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/15/2023
Verified Review

Ride, handling, and fuel economy!

I really wanted to purchase a Santa Fe plug in Hybrid, but since none are available in MN, I ended up getting the Santa Fe Hybrid. I would have preferred the Plug in overall, but this is a great option. it's got nice styling, decent fuel economy and it's very comfortable. This has great safety features even on the lower trim levels. I had some problems with damage to the new car at the dealership, which really killed my overall happiness of getting a new car. The first 5 weeks of ownership it was at the dealer getting repaired and they gave me no option to return the vehicle, but overall I'm pretty happy with the choice.
Recommended
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CH
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CRAIG H.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/25/2023
Verified Review

Love the ride.. disappointed in the mileage

We love the ride and feel of our new Santa fe, but we are disappointed in the mpg. It doesn't even come close to what it said. We would have purchased something different if we would have known. We purchased this hybrid thinking we were getting a great mileage vehicle without compromising size.
Recommended
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BW
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BONNIE W.
2023 Hyundai Santa Fe Hybrid
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/27/2023
Verified Review

Reliable Ride

This makes the second Hyundai vehicle that I have purchased. The first was a regular Santa Fe and this is a Santa Fe hybrid. I have been very pleased with the reliability of both vehicles. I would recommend the Hyundai for reliability and durability.
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