Small Flaws, Annoyances Detract
Nothing is perfect. Let's get that out of the way. But there is perfect, and then there is a standard that always has perfect as its guiding star. Something to steer by, but never attainable. The Santa Fe Hybrid comes close to perfect. But... careless.... flaws and annoyances betray that ideal. Plastic covers, meant to hide the assembly of an arm rest on the second row, won't stay in their place. A control on the side of the front passenger seat, meant to help presumably harried Mom's effortlessly adjust their child's seat, fall out. No option exists (or is too buried in layers of screen clicks) to unlock all the doors of the vehicle with a single touch of the driver's side door handle. A warning about red light cameras can't be disabled or muted without disabling or muting a whole list of guidance features. It is here, in the infotainment/computer control system of the vehicle, that perfection's star seemingly was rarely consulted. The endless warning screens, the slow startup of the infotainment system, the lack of common sense at times, remind me that while car making wants us to believe they are crafting dreams, it's still a business with pressures of competition, profitability, and liability. Our digital age has exploded with poorly thought out, awkwardly implemented features that well meaning companies pack into their offerings, seemingly with little actual user experience testing. After all, there's only so much money to go around for testing, am I right?. But, I'm happy to say, this is my biggest grievance with the car. Drivability, comfort, performance, utility... the Santa Fe shines in those areas. I routinely average 37 mpg driving around town in what is a full size, three-row SUV. I bought the vehicle in May of this year, and drove it cross country the next day. Loved it. Loved it!! At least once per drive, I'm reminded how much I enjoy the comfort and drivability of the vehicle. So 4 stars, Hyundai, for making a truly enjoyable car. But a perfect car? Not quite.
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