2025 Tucson Review
Physically, the car is fine.
The electronics are overengineered and intrusive to the driver, especially the "feature" which provides automatic braking. This system came very close to causing a collision in the recent past. I was in traffic, and the car in front of me started to decelerate. I matched the rate of deceleration, but the system overrode my input, and braked automatically, which very nearly caused the vehicle behind me to hit us from behind. The Cruise control "feature" which slows the vehicle to match the speed of the vehicle in front of us makes the system unusable. The lane keeping assist is the first thig I disable, if I do decide to use Cruise Control (only on an empty road). Just because you "can" build a feature into a car, doesn't mean you "should".
I recently tried to take the car to run a couple of errands, but the car would not move. The engine started and ran, but the system would not shift to drive or reverse. I called a tow truck and they took the car to Autonation Hyundai for service. The repair was the installation of two software updates. One of these updates had been issued by Hyundai 5 days after we bought the car. we were never notified that there were pending updates, even when we took the car to a dealership for it's first oil change (5000 miles). This is unacceptable. If Hyundai needs to install software to ensure the vehicle can operate, it's on Hyundai to notify every owner with an affected vehicle of the requirement! If the owner is notified and fails to respond, then that's on the owner. If Hyundai performs service on a vehicle, the owner should be assured that all pending service requirements have been complied with (hardware and software).
Verified Owner
