Adam Ritch

Paul, first and foremost, we'd like to thank you for your hard work during these complicated times. We would also like to see as few COVID-19 cases as possible. Mike personally purchased high quality, multi layer masks for employees and they were distributed. We have not required these masks to be worn, but have encouraged their use.

As one of the employees who wears a mask regularly, I can assure you that there are some of us wearing them. We completely agree with the evidence based science and encourage both employees and customers to wear masks. Our customers and our employees mean the world to us and we are taking very strict measures in terms of cleaning and disinfecting areas and high touch points. We also completely altered the layout of our showroom and waiting areas to allow for social distancing. Thank you for reaching out and we sincerely thank you and all health care workers for everything that you're doing! You are all heroes!

Mark, thank you for the excellent review. We consider ourselves very lucky to have had the opportunity to serve you both on the vehicle service and vehicle sales portions of the dealership. We're also very happy for you and your new-to-you vehicle! We'll be sure to pass along your kind words to Mark Marshall. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Anonymous, thank you for the 5 star review! We're so glad that you found your experience to be so pleasant! That's always our goal! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Craig, thank you for the excellent review! We'll make sure to pass along your kind words to Adam! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Christopher, thank you for the excellent review! We treat you like family because our customers are our family! We're all in this together and want to make sure that you're taken care of! We're glad the process was painless as always! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Jordan, thank you for the honest review. We're sorry that we were off on the time estimate for your vehicle and would like to discuss that further. If you'd be open, please call us at (208) 664-9211 and ask for Ed, he's our service manager. In regards to being approached, due to the Corona situation, we are giving our customers extra distance right now and letting them approach us first. We apologize if this came across as unfriendliness. We're just protecting our customers and employees during this difficult time. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Kenneth, we've left you two messages trying to get a hold of you to discuss your situation and see what we can do to improve the situation. Please call us back at your earliest convenience. (208) 664-9211 and you can speak with Adam (your service writer), or Chelsea (Assistant Service Manager) or Ed (Service Manager.) All three are aware of your situation and would appreciate the opportunity to speak with you. Thank you.

Anonymous, thank you for the 5 star review! We're so glad that the whole process went smoothly - from appointment to advising and service completion! It sounds like everything went swimmingly and we're glad to hear it! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Anonymous, thank you for the kind review. We're so glad that you enjoy our friendly and helpful Service team! We'll also pass along your kind words to Adam! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Greg, thank you for the excellent review! We're so glad that we were able to get you taken care of under an hour and live up to our promised time! Thank you for choosing Mike White Ford! We look forward to taking care of you and your Fusion again in the future!

Myron, thank you for the kind review! We're so glad that you found your experience to be courteous, prompt and professional! Those are three things that we strive for! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Terry, thank you for taking the time to speak with us and let us make this up to you. We appreciate the opportunity to learn and continuously improve. Thank you again and we look forward to serving you again in the future

Anonymous, thank you for the awesome review! We'll make sure to pass your kind words along to Adam! We agree! He does rock! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Anonymous, thank you for giving us the chance to make this up to you and for letting us know about the issues in the first place. We cannot improve if we aren't alerted to what is wrong. We hope you had a good experience today and look forward to serving you again in the future!

Robert, thank you for the great review! We're so glad that you continue to enjoy servicing your vehicle with us. We love return customers! Thank you for choosing Mike White Ford! We look forward to serving you again in the future.

Christian, thank you for the awesome review! We agree - our service department is the absolute tops! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

David, thank you for the stellar review! We're so glad that your oil change/power converter went well and that we were able to take care of your shock mounts! Your happiness is our main priority! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!