Verified CustomerAnonymous, thank you for the great review! Friendly, informative and comfortable are three of our most important goals for our customer experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerMark, we're sorry that we weren't able to assist you on your trunk latch. We empathize and understand your frustration at the trunk situation; however, being that the vehicle is well outside of the age and mileage requirements for the Ford factory warranty and the vehicle wasn't sold by us (meaning that we didn't warranty or inspect the vehicle prior to purchase), referring you to a body shop was the best course of action that we could recommend. We don't have body shop facilities onsite so we're unable to fix the situation ourselves. Thank you for your understanding.
Verified CustomerFoster, thank you for the great review! Emergencies are never fun and we hope that everything is alright! We're so glad that we were able to make a difficult situation a little easier! Thank you for choosing Mike White Ford! We look forward to serving you again, under better circumstances.
Verified CustomerBethany, thank you for the excellent review! We're so glad that you and your Fusion had a great experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerMary, thank you for the great review! We're very proud of Adam and will be sure to pass along your kind words to him! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerErnest, thank you for the 5 star review! We're so glad that we were able to take care of your flex and get you safely back on the road! Thank you choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!
Verified CustomerPeter, thank you for the awesome review! Nicest Advisors on the Planet is high praise but we'll take it! We're very proud of our service advisors and glad that you had such a phenomenal experience with them! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!
Verified CustomerJulie, thank you for the great review! We count ourselves lucky to serve you and your truck! Thank you for continuing to choose Mike White Ford! We look forward to serving you again in the future!
Verified CustomerAnonymous, thank you for the amazing review! We're so glad that you enjoyed your service experience and shuttle ride! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerDavid, thank you for the 5 star review! We're so glad that we were able to take care of your window switch problem and get you safely back on the road! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerTroy, we've attempted to call you twice and have also emailed you a detailed breakdown of your invoice. We'd really like to discuss the matter further. Please call Kevyn Erbe at (208) 664-9211 or email him at kerbe@mikewhitefordcda.com at your earliest convenience.
Verified CustomerKaren, thank you for the good review! We're so glad that we were able to take care of your vehicle and get you safely back on the road. We're sorry that it took longer than we expected, but we appreciate your patience and understanding! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerRoger, thank you for the 5 star review! We're so glad that you had a great experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerJudith, thank you for the great review! We're so glad that you had a straight forward and good experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerKen, thank you for the great review! We're so glad that you were kept informed and updated during the course of your service experience! We'll be sure to pass along your kudos to Adam as well! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerNancy, thank you for the 5 star review! We're so glad that you were satisfied and comfortable during your service experience! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerDarea, thank you for the outstanding review! Congratulations on your new ride! We're so glad that you had such a great experience! It was our pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerCharles, thank you for the 5 star review! We're so glad that we were able to take care of your recall for you and get you safely back on the road! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerRobert, we're so grateful that you gave us a chance! Welcome to the area! We're so glad that you had such a smooth experience and we were able to address your issue before it had the chance to become more serious! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerKimberly, thank you for the phenomenal review! We're so proud to have earned your trust and will continue to work to improve so that your experiences keep getting better! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
