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ANTHONY J DEVINCENT

Lakeland Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(135 reviews)
56

Reviews of ANTHONY J DEVINCENT

KL
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Kellen L.
Plant City, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer servixe
Courteous And speedy service
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:54 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
NB
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Norma B.
Auburndale, FL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai service
Excellent as usual
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/26/2021 05:51 AM

We truly appreciate your business and thank you for choosing Lakeland Hyundai.  If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
GV
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Genette V.
Lakeland, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
I went for an oil change and everyone greeted me with a smile. They are knowledgeable and have always provided great service.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/26/2021 05:51 AM

We truly appreciate your business and thank you for choosing Lakeland Hyundai.  If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
DB
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David B.
Zephyrhills, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service appointment
Great service in a timely manner.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/19/2021 06:52 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
GC
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Geraldine C.
Tampa, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Mrs
An overall great experience
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/19/2021 06:52 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
JM
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John M.
Winter Haven, FL
2020 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/04/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Staff, cleanliness.
Our sales rep, Shaun Dotting, is such a pleasant young man. Shaun took time to greet us and to explain questions I had about cell phone connection.

Anthony was a service rep and was very polite and informative.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/06/2021 08:29 AM

We truly appreciate your business and thank you for choosing Lakeland Hyundai. If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
JL
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John L.
Lakeland, FL
2020 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2020
verified customer Verified Customer
Category: Service
Your care in insuring that the customer is satisfied
Great care
Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
EM
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Elmer M.
Lakeland, FL
2020 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick Turnaround service
Pull in a service tech. comes out with a hand held tablet and scans a bar code in the door jamb and all the info comes up along with the 7500 mile interval required work to be done plus any additional work discussed when called for appointment. The tech confirmed if there was any additional work needed to be done. Before the car was moved a man came out and sprayed a cleaner on all surfaces that their personnel would touch plus put in seat covers and floor mats. A little over an hour later the car was back all work done and the car was washed and seat covers and mats were gone. Great service
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/29/2020 05:57 AM

Thank you for your rating and review. If we could have done anything differently during your recent service visit to make your experience better, please let us know. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
JL
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John L.
Lakeland, FL
2020 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2020
verified customer Verified Customer
Category: Service
Your care in insuring that the customer is satisfied
Great care
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/25/2020
Service Type: Maintenance
Category: Service
Wait time
Too long for simple service
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/29/2020 05:27 AM

Thank you for speaking with me. We look forward to seeing you next visit and if you need anything else please dont hestate we are here to help. Have a great day and happy new years! 

Employees worked with
AD
ANTHONY J DEVINCENT
KW
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Kathryn W.
Brandon, FL
2018 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
verified customer Verified Customer
Category: Service
Oil change
I made an appointment for an oil change and all went well. Thanks and I'll see you next time!?
Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
KW
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Kathryn W.
Brandon, FL
2018 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
verified customer Verified Customer
Category: Service
Oil change
I made an appointment for an oil change and all went well. Thanks and I'll see you next time!?
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/07/2020
Service Type: Maintenance
Category: Service
Oil change
Dependable service, just took too much time.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/16/2020 08:44 AM

Thank you for speaking with us and we look forward to seeing you next visit. 

Employees worked with
AD
ANTHONY J DEVINCENT
LS
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Lisa S.
Winter Haven, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service advisors
One this day they were very busy but I still was filled in every single moment and they got me going again. Great people they always take care of me that’s why I don’t go anywhere else and I a true customer 4 + years. Happy Holidays!!!
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/12/2020 06:35 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
AC
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Alan C.
Lakeland, FL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
the way they take care of of you and your car
jessica and her staff are great to deal with
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/12/2020 06:33 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Tampa, FL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Recent visit
The facility is clean and welcoming
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/30/2020 08:43 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
QD
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Quilla D.
Plant City, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Great service.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/30/2020 08:42 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
CK
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Charles K.
Plant City, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Cordial and professional atmosphere.
Really appreciate the way I am treated and the service on my Genesis is absolutely the best.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/20/2020 05:36 PM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
WA
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Wanita A.
Winter Haven, FL
2015 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2020
verified customer Verified Customer
Category: Service
Jessica’s review
Jessica’s review
She is good at what she does she is definitely a leader and always prompt service when I come to your center more employees should be like her!
She made sure I was happy before I left the center due to the lack of communication through another employee.
Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
WA
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Wanita A.
Winter Haven, FL
2015 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2020
verified customer Verified Customer
Category: Service
Jessica’s review
Jessica’s review
She is good at what she does she is definitely a leader and always prompt service when I come to your center more employees should be like her!
She made sure I was happy before I left the center due to the lack of communication through another employee.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/04/2020
Service Type: Maintenance
Category: Service
Jessica review
Jessica has always been at the service center every since I became a sonata owner which I love by the way!!
She is as good as it gets more employees could learn a lot from her about customer service abilities in keeping a customer informed about your vehicle and could normally give you an estimate if more time was needed to complete your service.
She’s the person to see!!!!
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/04/2020 05:36 AM

Thanking for speaking to me and if there is anything else I can do please let me know. Have a great day and see you next service.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
ED
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Edward D.
Plant City, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
service
Very good service
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 11/05/2020 07:08 AM

Edward

Thank you for your rating and review. We truly appreciate your business and we will continue to work to earn your business every time. Iv we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Employees worked with
AD
ANTHONY J DEVINCENT
PH
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Pat H.
Lakeland, FL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Exceptional service
I was a drive in because my battery was losing power. They changed out the battery, serviced the engine, changed the oil and then washed my car inside and out. It was all included in my service plan, so it cost me nothing.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 10/31/2020 10:09 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
JESSICA L A., Service Manager from Lakeland Hyundai responded on 10/31/2020 10:12 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
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