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SureCritic / Hyundai Dealer / Hyundai On Perryville / Bret Bokker
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Bret Bokker

Service Manager
Hyundai On Perryville
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(94 reviews)
67

Reviews of Bret Bokker

JJ
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JEFF J.
Loves Park, IL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service
Called early in the day and they were able to squeeze me in that afternoon for an oil change. Took care of a couple of recall notices while I was there also. Told me it would be an hour and I was out of there in 45 minutes.
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 07/14/2015 07:18 AM

Thank you for taking the time to complete our survey. We look forward to being able to service your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089
Employees worked with
BB
Bret Bokker
Service Manager
WM
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WILLIAM M.
Byron, IL
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/10/2015
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly and efficient
Everything was completed to my satisfaction.
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 07/14/2015 07:17 AM

Thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089
Employees worked with
BB
Bret Bokker
Service Manager
TW
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THOMAS W.
Rockford, IL
2012 Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always good work
I've never had a problem with this dealership. The work is always done well, the dealership charges are fair, and my cars run great due to their service schedule. I highly recommend Hyundai on Perryvilee
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 07/10/2015 05:11 AM

Thank you for taking the time to complete our survey. We look forward to being able to service your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089
Employees worked with
BB
Bret Bokker
Service Manager
CC
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CANDACE C.
Freeport, IL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick. Professional.
Since buying my 2015 Santa Fe I rely on Hyundai on Perryville to do all my service. I take my car in to them, sit down and relax-knowing that they have everything under control. Great Service Great Service-People.
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 06/16/2015 07:13 AM

Thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089
Employees worked with
BB
Bret Bokker
Service Manager
MD
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MARY-MARGARET D.
Marengo, IL
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Outstanding service department.
This dealership has the most people oriented service department. If you want to be treated like a special customer be sure to go to Hyundai on Perryville. Over and above service and care for my automobile.
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 06/03/2015 07:13 AM

Thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089
Employees worked with
BB
Bret Bokker
Service Manager
JS
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JANICE S.
Rockford, IL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Job
I had an oil change at Perryville Hyundai in Rockford, IL. The service was great!
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 05/21/2015 09:26 AM

Thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089
Employees worked with
BB
Bret Bokker
Service Manager
MH
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MARIE H.
Rockford, IL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Very Friendly, Helpful. Had to leave the car for a couple days and was given a loaner without even having to ask for one. Just a really good experience overall.
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 05/18/2015 12:46 PM

Thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089
Employees worked with
BB
Bret Bokker
Service Manager
HK
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HOLLEY K.
Rockford, IL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Mike and Brett were very friendly and did a great Job getting my car in and out. My car is a Sonata Limited with all the features. Mike put me in an Azera Limited while my car was being worked on. I really appreciated this. Not only did I feel like he went out of his way to provided a car of equal value to mine, it also made me think about bumping up to an Azera when I trade mine in. Brett was very friendly and pleasant too. Altogether a much better experience than my last visit. I didn't have the pleasure of working with these guys last time. Great job Brett and Mike.
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 05/11/2015 09:21 AM

I would like to thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089
Employees worked with
BB
Bret Bokker
Service Manager
Verified Customer
Poplar Grove, IL
2015 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/23/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Place!
Had my oil changed and my tires rotated. Took about a half hour. They even washed the car when they were done. Only complaint was they could've dried the car, not return it to me soaking wet. And maybe vacuum out the inside, even the quick change oil places do that.
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 04/28/2015 09:37 AM

Thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089
Employees worked with
BB
Bret Bokker
Service Manager
AB
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ALISON B.
Rockford, IL
2014 Hyundai Elantra GT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Everyone is very friendly and professional
I will definitely be back and would recommend this place to anyone
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 04/21/2015 10:34 AM

Thank you for taking the time to complete our survey. We are looking forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089
Employees worked with
BB
Bret Bokker
Service Manager
Verified Customer
Rochelle, IL
2004 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great dealership overall
The staff is friendly, courteous and very professional...from the sales staff to service and detail crew
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 04/10/2015 12:23 PM

Thank you for taking the time to complete our survey. We are looking forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department

Mike Armato
Service Manager
815-229-0089

Employees worked with
BB
Bret Bokker
Service Manager
SH
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SANDRA H.
Rockford, IL
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fantastic Staff
The staff at Hyundai is always polite and helpful. I appreciate the way they are always available to help when I need it. For example, I picked up a nail in my tire which started to go flat right away. I was able to get to Hyundai and they fixed it for me immediately.
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 03/20/2015 08:00 AM

Thank you for taking the time to complete our survey. We are looking forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089
Employees worked with
BB
Bret Bokker
Service Manager
RG
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ROBERT G.
Rockford, IL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Efficient
I was very pleased with my visit. I came in with a tire issue. They were able to patch it and do a last minute oil change. There was not a bunch of "sales pitch" to get me to do all these things to my car.
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 03/16/2015 11:33 AM

Thank you for taking the time to complete our survey. We hope to service your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089
Employees worked with
BB
Bret Bokker
Service Manager
Verified Customer
Belvidere, IL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
excellent customer service
I have a Toyota and a Hyundai and have used both Anderson dealers for Toy. And Hynd. By far Hyundai on Perryville is the betterbofbtje two. And Hyundai on Perryville is in fact the best car dealership I have ever been to for timeliness, overall work and customer service. I was so impressed I bought my new 2015 vehicle there. I was also impressed with sales. Buying a car always take a for ever so no complaints and overall good experience. Service is what got the 5 stars
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 02/10/2015 09:13 AM

Thank you for taking the time to complete our survey. We want to thank you for spending your time with us at Hyundai on Perryville, and are looking forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089
Employees worked with
BB
Bret Bokker
Service Manager
DK
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DENNIS K.
Poplar Grove, IL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2015
Service Type: Repair
verified customer Verified Customer
Category: Service
Dennis K
the dealership was very clean and everyone was so nice
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 01/14/2015 08:54 AM

Thank you for taking your time to complete our survey. We look forward to servicing your vehicle again.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089
Employees worked with
BB
Bret Bokker
Service Manager
CS
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CATHERINE S.
Rockford, IL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fine employees. Cheerful and clean atmosphere.
Definitely pleased with everything
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 12/26/2014 07:41 AM

Thank you for taking the time to complete our survey. We are looking forward to seeing you again for your next service needs.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089
Employees worked with
BB
Bret Bokker
Service Manager
SJ
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SARA J.
Loves Park, IL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always friendly & good service
Using service since 07, 2 SUV's. Service advisers know me, friendly. Service excellent, not fast, but through.
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 10/17/2014 07:19 AM

It is always our pleasure to see you. And we thank you for taking the time to complete our survey. It is great to know that we have such loyal customers.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089
Employees worked with
BB
Bret Bokker
Service Manager
MM
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MARILYN M.
Belvidere, IL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
the staff
great place, great people
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 10/07/2014 10:23 AM

Thank you for sharing your time with us. And as always we appreciate your business.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089
Employees worked with
BB
Bret Bokker
Service Manager
DD
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DONALD D.
2004 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
GREAT SERVICE AND TONY ARBISI GENERAL MANAGER.
ONE OF THE BEST SERVICE DEPARTMENTS AND GENERAL MANAGER TONY ARBISI I HAVE EVER BEEN TO.
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 09/09/2014 09:21 AM

Thank you so much for spending your time here with us at Hyundai on Perryville. We are looking forward to seeing you again for all your service needs.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089
Employees worked with
BB
Bret Bokker
Service Manager
KA
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KEITH A.
Rockton, IL
2004 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service in all departments
What I like about this dealer is they are friendly, well-informed, courteous and respectful of my time, etc.
Recommended
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 09/09/2014 09:09 AM

Thank you for taking the time to give us your feedback it is greatly appreciated we look forward to seeing you for your next maintenance needs.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089
Employees worked with
BB
Bret Bokker
Service Manager
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