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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / CHERYL BUCK
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CHERYL BUCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

Reviews of CHERYL BUCK

TT
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TRAVIS T.
St. Augustine, FL
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Only the very best
I just don't know how to give a dealership a better review. They do it all, with a smile and professionalism I've never experienced before.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/09/2014 05:44 AM

Travis,
 
Thank you for your kind words and loyalty to Hyundai of St Augustine. It is always a pleasure to see you. Merry Christmas and a very Happy New Year.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
MA
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MARY A.
St. Augustine, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service
lived up to every expectation of mine and more. great dealership.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/08/2014 08:42 AM

Thank you for your kind words and candid feedback. We appreciate you continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
TC
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THOMAS C.
Palm Coast, FL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent people and service
This dealership is a first class operation from sales to service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/28/2014 05:40 AM

Thank you for your kind words and loyalty to Hyundai of St. Augustine. It is always a pleasure to see you.

Sincerely,
Service and Sales Teams
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
PW
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PATRICIA W.
St. Augustine, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendlynd dependable.
Great people and service!!!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/28/2014 05:38 AM

Thank you for your kind words and loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
TQ
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TOM Q.
Palm Coast, FL
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Experience
Another dealer in Daytona is closer but they fall far short of the service and integrity of St. Augustine Hyundai
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/20/2014 09:39 AM

Thank you for your kind words and loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
PC
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PETER C.
St. Augustine, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
great emplyees
great service with great service people
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/13/2014 08:38 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
JG
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JANICE G.
St. Augustine, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
professional attitude
Needed tires,shopped around ,dealership had best price and filled tires with nitrogen at no charge.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/01/2014 05:23 AM

Janice,

 

 Thank you for the kind words and expressing just how competitively priced we are. We are always offering specials to make sure we can provide top notch parts and services to keep all of our guests safe.

 

Sincerely,

Service and Parts Team

Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
Verified Customer
Palatka, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
I have always been treated fairly and with courtesy.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/26/2014 05:38 AM

We appreciate your kind words and loyalty to Hyundai of St. Augustine.

 

Sincerely,

Service Team

Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
DN
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DONALD N.
Palm Coast, FL
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/25/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
THE HIGH QUALITY PEOPLE......
SERVICE PEOPLE AND OVERALL DEPARTMENT ARE EXCELLENT...PROFESSIONAL, AND BELIEVE IN AND PRACTICE CUSTOMER SERVICE...CHERYL BUCK, MY ADVISER, A SUPER PERFORMER IN ALL ASPECTS...KNOWLEDGE, COMMUNICATIONS AND OVERALL TREATMENT....HOWEVER,YOUR ONLINE APPOINTMENT-MAKING SYSTEM AND DATA BASE INFORMATION NEED A TOTAL REVIEW WITH CORRECTIONS NEEDED TO ENSURE EASE OF USE, APPLICABILITY AND ACCURACY.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/26/2014 05:32 AM

Mr. Newman,

 We thank you for the kind words and candid feedback. It was a pleasure chatting with you about Hyundai's on-line appointment setting concerns and we agree, the easier the better.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SW
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STANLEY W.
St. Augustine, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
courteous, prompt, excellent service
Outstanding in every way.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/18/2014 05:34 AM

Hello Stanley,

 Thank you for the kind words and continued loyalty to Hyundai of St. Augustine.

Sincerley,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
KM
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KELLY M.
Palm Coast, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Dealership
Great service - fantastic waiting area - Excellent service reps!! I love going for my oil change always a pleasurable experience!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/15/2014 06:11 AM

Hi Kelly,

 

 Thank for the kind words and loyalty to Hyundai of St.Augustine.


We love having you come in as well.

 

Sincerely,

Service Team

Hyundai of St.Augustine

 

Employees worked with
CB
CHERYL BUCK
PF
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PAMELA F.
St. Augustine, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai of St Augustine
A great experience. From purchasing my Sonata to the service department, I have never been so well taken care of. Love my Sonata and all the staff. I usually find car dealerships very intimidating but this was a totally different experience for me.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/15/2014 06:09 AM

Hello Pamela,

 Welcome to our Hyundai of St. Augustine family. Thank you for the kind words and loyalty to our dealership.

Sincerely,
Service Team
Hyundai of St.Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
SH
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STACEY H.
Saint Johns, FL
2011 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2014
verified customerVerified Customer
Category: Service
I want to send out a thank you to Joe King
Joe King, took the time to fix a problem. He believes that the company's reputation is important and he doesn't want to blemish it. My two children and I are Hyundai owners and our experience with this company has been great. It was a pleasure meeting you Mr. King and thank you so much for taking care of the problem.
Recommended
Employees worked with
CB
CHERYL BUCK
FT
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FLORA T.
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/09/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, helpful
Only problem I encountered was when I climbed into my freshly vacuumed and clean car, the steering wheel was jammed. The associate said that it is possible that someone grabbed the steering wheel when getting out of the driver's seat. She unblocked it, explaining what had happened.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/10/2014 05:45 AM

Flora,

 Thank you and yes, the steering locks are a burden at times. Please let me know how we can get to 5 stars on your next visit.

Sincerely,
Joe King
Service Director
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
PK
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PAUL K.
Palm Coast, FL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, at a fair price!
They do a great job, keep you informed, are polite and helpful and fair in their business dealings! The work has always been done right the first time!
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 08/09/2014 06:07 AM

Thank you for the kind words and candid feedback. We sincerely appreciate your loyalty to Hyundai of St. Augustine.

Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
LS
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LYNETTE S.
St. Augustine, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient, Clean, & Friendly
Great people; they work quickly and are very friendly. They do a great job on my car, as well.
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 08/09/2014 06:07 AM

Thank you for the kind words and candid feedback.  We sincerely appreciate your loyalty to Hyundai of St. Augustine.

Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
PF
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PATRICIA F.
Jacksonville, FL
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
warranty repair
Cheryl got my car in the next day
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/03/2014 06:20 AM

Thank you for your kind words and loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SH
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SCOTT H.
Orange Park, FL
2010 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recent service visit
I go way out of my way (close to an hour) to take my car to Hyundai of St Augustine (which is also where i purchased the vehicle from) just because they are always very helpful, friendly and accommodating.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/23/2014 05:11 AM

Thank you for the kind words and we appreciate your loyalty to Hyundai of St. Augustine. Our Service team enjoys hearing how they are doing.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
JK
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JOSEPH K.
St. Augustine, FL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
service dept
excellent service and friendly professional staff
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/10/2014 05:01 AM

We thank you for the kind words and loyalty to Hyundai of St. Augustine. Our team enjoys the praise and strives to make sure your service experience is top notch.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
HC
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HOLLY C.
Palatka, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
paying attention to detail
Great job!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/03/2014 05:01 AM

Thank you for your kind words and loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
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