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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / CHERYL BUCK
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CHERYL BUCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

Reviews of CHERYL BUCK

PW
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PATRICIA W.
St. Augustine, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendlynd dependable.
Great people and service!!!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/28/2014 05:38 AM

Thank you for your kind words and loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
TQ
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TOM Q.
Palm Coast, FL
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Experience
Another dealer in Daytona is closer but they fall far short of the service and integrity of St. Augustine Hyundai
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/20/2014 09:39 AM

Thank you for your kind words and loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
PC
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PETER C.
St. Augustine, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
great emplyees
great service with great service people
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/13/2014 08:38 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
JG
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JANICE G.
St. Augustine, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
professional attitude
Needed tires,shopped around ,dealership had best price and filled tires with nitrogen at no charge.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/01/2014 05:23 AM

Janice,

 

 Thank you for the kind words and expressing just how competitively priced we are. We are always offering specials to make sure we can provide top notch parts and services to keep all of our guests safe.

 

Sincerely,

Service and Parts Team

Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
Verified Customer
Palatka, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
I have always been treated fairly and with courtesy.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/26/2014 05:38 AM

We appreciate your kind words and loyalty to Hyundai of St. Augustine.

 

Sincerely,

Service Team

Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SW
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STANLEY W.
St. Augustine, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
courteous, prompt, excellent service
Outstanding in every way.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/18/2014 05:34 AM

Hello Stanley,

 Thank you for the kind words and continued loyalty to Hyundai of St. Augustine.

Sincerley,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
KM
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KELLY M.
Palm Coast, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Dealership
Great service - fantastic waiting area - Excellent service reps!! I love going for my oil change always a pleasurable experience!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/15/2014 06:11 AM

Hi Kelly,

 

 Thank for the kind words and loyalty to Hyundai of St.Augustine.


We love having you come in as well.

 

Sincerely,

Service Team

Hyundai of St.Augustine

 

Employees worked with
CB
CHERYL BUCK
PF
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PAMELA F.
St. Augustine, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai of St Augustine
A great experience. From purchasing my Sonata to the service department, I have never been so well taken care of. Love my Sonata and all the staff. I usually find car dealerships very intimidating but this was a totally different experience for me.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/15/2014 06:09 AM

Hello Pamela,

 Welcome to our Hyundai of St. Augustine family. Thank you for the kind words and loyalty to our dealership.

Sincerely,
Service Team
Hyundai of St.Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
SH
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STACEY H.
Saint Johns, FL
2011 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2014
verified customerVerified Customer
Category: Service
I want to send out a thank you to Joe King
Joe King, took the time to fix a problem. He believes that the company's reputation is important and he doesn't want to blemish it. My two children and I are Hyundai owners and our experience with this company has been great. It was a pleasure meeting you Mr. King and thank you so much for taking care of the problem.
Recommended
Employees worked with
CB
CHERYL BUCK
PK
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PAUL K.
Palm Coast, FL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, at a fair price!
They do a great job, keep you informed, are polite and helpful and fair in their business dealings! The work has always been done right the first time!
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 08/09/2014 06:07 AM

Thank you for the kind words and candid feedback. We sincerely appreciate your loyalty to Hyundai of St. Augustine.

Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
LS
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LYNETTE S.
St. Augustine, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient, Clean, & Friendly
Great people; they work quickly and are very friendly. They do a great job on my car, as well.
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 08/09/2014 06:07 AM

Thank you for the kind words and candid feedback.  We sincerely appreciate your loyalty to Hyundai of St. Augustine.

Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
PF
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PATRICIA F.
Jacksonville, FL
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
warranty repair
Cheryl got my car in the next day
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/03/2014 06:20 AM

Thank you for your kind words and loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SH
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SCOTT H.
Orange Park, FL
2010 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recent service visit
I go way out of my way (close to an hour) to take my car to Hyundai of St Augustine (which is also where i purchased the vehicle from) just because they are always very helpful, friendly and accommodating.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/23/2014 05:11 AM

Thank you for the kind words and we appreciate your loyalty to Hyundai of St. Augustine. Our Service team enjoys hearing how they are doing.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
JK
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JOSEPH K.
St. Augustine, FL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
service dept
excellent service and friendly professional staff
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/10/2014 05:01 AM

We thank you for the kind words and loyalty to Hyundai of St. Augustine. Our team enjoys the praise and strives to make sure your service experience is top notch.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
HC
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HOLLY C.
Palatka, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
paying attention to detail
Great job!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/03/2014 05:01 AM

Thank you for your kind words and loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
TT
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TRAVIS T.
St. Augustine, FL
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
THE BEST THERE IS, PERIOD!
Fast, courteous, even showing me service (cabin filter) that did not need replacing. Car dealers just don't do that...except St. Augustine Hyundai. Joe King, Sheryl, Debbie and all the mechanics are top flight. I just did their survey and my only lament was not being able to give them 11's. It's just above and beyond service.
And yes, I'm buying another Hyundai. Car is great, but the service is even better.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/30/2014 06:06 AM

Our service team appreciates the kind words and candid feedback. It is truely a pleasure having you in our Hyundai of St. Augustine family.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
BJ
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BEATRICE J.
Jacksonville Beach, FL
2013 Hyundai Elantra GT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service visit
We arrived timely for visit - Service took only
about 30 minutes. In the interval, we looked
at mid-size and took a trial ride.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/30/2014 06:02 AM

We thank you for the kind words and loyalty to Hyundai of St. Augustine.

 

Sincerely,

Service Team

Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
JC
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JOHN C.
Ponte Vedra Beach, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Comeback.
Something was wrong with my appointment. I was scheduled before service opened. They recovered nicely but they did not wash the car. I guess system was down??? They offered for me to come back, which was customer friendly, but I live 30 miles away. Too far for a car wash only.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/16/2014 06:05 AM

Thank you for the kind words and candid feedback. We are terribly sorry for the inconvenience of not being able to wash your vehicle at the time of your visit.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
PH
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PATRICK H.
St. Augustine, FL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Best Service Department in Town
Friendly and courteous service from making the appointment to picking up your car. Review the charges thoroughly and explain in detail what service was performed.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/11/2014 06:20 AM

Thank you for the kind words and loyalty to Hyundai of St. Augustine. Our service team appreciates reading how they are doing.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
DH
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DAVID H.
Ponte Vedra Beach, FL
2010 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast
Very fast service for oil change, tire rotation & car wash. Under 1 hour.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/10/2014 05:06 AM

Thank you for your kind words and we appreciate your loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
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