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SureCritic / Hyundai Dealer / Murdock Hyundai Lindon / CAEL CALDWELL
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CAEL CALDWELL

Assistant Service Manager
Murdock Hyundai Lindon
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(350 reviews)
79

Reviews of CAEL CALDWELL

Verified Customer
Provo, UT
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
quick and easy
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/29/2019 02:32 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
KP
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Kayla P.
Eagle Mountain, UT
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love the energy
Freakin love the customer service! Me and my daughters where starving after dropping my car off for an oil change. They provide a free Lyft to anywhere :) not to mention the technician was kind and knew his shiz!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/29/2019 02:32 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
MW
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Marc W.
Herriman, UT
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Department
Caleb did an awesome job and took care of everything. I really appreciate that.
Thanks,
Marc
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/29/2019 02:31 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
Verified Customer
Eagle Mountain, UT
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good visit
Good visit
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/25/2019 06:36 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
Verified Customer
Salt Lake City, UT
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best service dept. ever!
They are right there when I pull up , listen to whatever I need, pull up my service record, and discuss everything with me . They keep my car running wonderful.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/24/2019 06:30 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
MD
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Mihnea D.
Orem, UT
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Kale is the man!
Loved interacting with Kale he is super professional!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/19/2019 03:30 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
Verified Customer
Orem, UT
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great waiting area
Even though it may take a little longer for service then I’d like the popcorn and soda are always nice! Also they were serving ice cream when I came in!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/19/2019 03:30 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
GC
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Gordon C.
Orem, UT
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai is a great company
Love my car and getting it serviced at your dealership
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/19/2019 03:30 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
BL
gravatar
Bruce L.
Orem, UT
2016 Hyundai Sonata Hyb
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2019
verified customerVerified Customer
Category: Service
Hyundai is a very good car with an industry best Warranty
See previous review
Recommended
Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
Verified Customer
Lehi, UT
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
..
Great service
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/15/2019 03:17 PM

Dear Guest,
Thank you so much for taking the time to respond to our survey!  We're happy to hear that you had a positive experience with us at your last visit.  We look foward to helping out again in the future.
-Shawn Miller, Service Manager

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
EF
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Eddie F.
Cedar Hills, UT
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Son los mejores!!!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/14/2019 06:11 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
MP
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Marilyn P.
Saratoga Springs, UT
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always pleased with my service here!!!
Excellent service by competent people. Very friendly staff!!! Very impressed with all of my interactions with this place.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/10/2019 04:57 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
Verified Customer
Orem, UT
2017 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2019
verified customerVerified Customer
Category: Service
Cael was great
Wasn't happy with grease on my door jam from the mechanic, Cael called and resolved it.
Recommended
Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
MA
gravatar
Marvin A.
Orem, UT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
qUICK SERVICE AND CARING PERSONEL.
Willing to help in every way to help us. We are older and they make every effort to make it as easy as possible for us.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/05/2019 04:32 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
Verified Customer
Spanish Fork, UT
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Go murdock!
Love the workers and the great service, they live by their no regrets motto and stick to it!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/01/2019 10:29 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
JW
gravatar
Jeff W.
Springville, UT
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Will be back.
Pleased with the service. We will be back!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 05/29/2019 05:34 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
CL
gravatar
Crystal L.
Fairview, UT
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Wouldn't go anywhere else
We continue to have the best service Everytime we come. We usually work with Kevin but we had Cael this last time and he was just as awesome on getting us taken care of.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 05/29/2019 05:35 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
JB
gravatar
Jerome B.
Mapleton, UT
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
on time completion estimates
person who serviced our vehicle did and excellent job
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 05/22/2019 11:09 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
RN
gravatar
Russell N.
Orem, UT
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review for service on 5-15-'19
Fast service and friendly competent people.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 05/20/2019 09:54 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
Verified Customer
Payson, UT
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Free oil change
Nice place friendly customer service
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 05/20/2019 10:08 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
CC
CAEL CALDWELL
Assistant Service Manager
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