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SureCritic / Hyundai Dealer / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Reviews of CHRISTOPHER BRUNK DEEN

AS
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Alan S.
Ocean Isle Beach, NC
2018 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
verified customer Verified Customer
Category: Service
Better Reason
I was explained that the reason the tires were only partially rotated was due to the condition of them not being balanced to accomplish that effectively.
Recommended
Employees worked with
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CHRISTOPHER BRUNK DEEN
AT
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Anna T.
Southport, NC
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service is on top of their game
Excellent service
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/18/2020 12:54 PM

Thank you for the 5 star. We always appreicate postive feedback from our customers.

Employees worked with
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CHRISTOPHER BRUNK DEEN
WT
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William T.
Wilmington, NC
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly and professional
The staff at Parkway from sales to service are very friendly and professional. I would recommend them to anyone.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/11/2020 06:11 AM

thank you for the 5 star review. we appreciate your business and look forward to seeing you at your next service.

Employees worked with
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CHRISTOPHER BRUNK DEEN
SR
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Stephen R.
Wilmington, NC
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great dealership service department!
They listen and they keep you informed. Quality people do quality work.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/10/2020 06:54 AM

Thank you so much for the great review. We value your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
KS
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Kaamilah S.
Wilmington, NC
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Organized
Great customer service
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/08/2020 06:17 AM

Thank you so much for the great review. We value your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
AS
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Alan S.
Ocean Isle Beach, NC
2018 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
verified customer Verified Customer
Category: Service
Better Reason
I was explained that the reason the tires were only partially rotated was due to the condition of them not being balanced to accomplish that effectively.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/01/2020
Service Type: Maintenance
Category: Service
Better Service
The last visit was explained that only tires that could be rotated were and glad there was a good reason for handling the situation in that manner.
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 12/02/2020 02:01 PM

Hello,
I spoke to Chris Deen today and he says he talked with you about this earlier and explained why we didn't rotate that one tire at your last visit. Please let me know if there is anything else we can do for you regarding this matter.
I kindly ask that you to re-take the survey to reflect this service visit. We thank you for your business and look forward to helping you in the future.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 12/15/2020 08:53 AM

Thanks for speaking with me yesterday. I put a note on your account that we are giving you a credit for a tire rotation to use in the future. I hope that we have resolved this issue and we look forward to seeing you again.
I encourage you take the time and fill out the re-score I sent to you to reflect your last visit.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with
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CHRISTOPHER BRUNK DEEN
WM
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William M.
Wilmington, NC
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
kindness, efficiency
Good job
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/27/2020 06:11 AM

Thank you for the great review. We appreciate your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
RM
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Rick M.
Wilmington, NC
2015 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Chris does an outstanding job in the service department.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/23/2020 09:50 AM

Thank you so much for the great review. We appreciate your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
RC
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Robert C.
Leland, NC
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly, helpful, professional
Met expectations
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/09/2020 06:17 AM

Thank you for the 5 star review. We appreciate your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
GS
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Gay S.
Fancy Gap, VA
2012 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best of the Best
Parkway Hyundai of Wilmington NC is by far the best car dealership I have had the pleasure of doing business with in my 60 plus years. Stand behind their vehicles and follow up is 110%
Hyundai is the very best car I have ever owned. I owned Mercedes, Chevrolet and Lincoln. HYUNDAI is the KING.!!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/23/2020 07:36 AM

Thank you so much for the great review. We always appreciate positive feedback from our customers. We value your business and look forward to seeing you again a your next service interval. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
BG
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Beverly G.
Shallotte, NC
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Wonderful service!
Chris was extremely helpful and pleasant. Care was given to ensure that service was safe and sanitary. Everyone in the building was exceedingly polite. If we lived in Wilmington, I would be scheduling all of my service there!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/21/2020 05:53 AM

Thank you so much for the great review. We appreciate your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
AS
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Alan S.
Ocean Isle Beach, NC
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Thank you
The staff at Parkway Hyundai Service are very helpful. I drive up from Ocean Isle Beach and are happy to have found a new home to service my Elantra 2018 Select.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/14/2020 06:08 AM

Thank you so much for the great review. We appreciate your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
NM
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Nancy M.
Wilmington, NC
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Sonata
Completely pro.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/13/2020 07:18 AM

Thank you so much for the great review. We always appreciate positive feedback from our customers. We value your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
BE
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Byron E.
Wilmington, NC
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
customer
friendly and quick.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/08/2020 12:56 PM

Thank you for the 5 star review. We appreciate your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Custumer service
Chris always great!!!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/02/2020 05:59 AM

Thank you for the great review. We appreciate your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
CP
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Christopher P.
Whiteville, NC
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly and helpful
Diagnosed problem and reported back to me quickly. Worked with my schedule and came to pick up loaner car.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 09/29/2020 05:39 AM

Thank you so much for the great review. We appreciate your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
GM
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Glenn M.
Wilmington, NC
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
EXCELLENT SERVICE DEPARTMENT
I have taken my Sonata to this dealership since day one for my service requirements. I have NEVER been disappointed in the quality of service. Timely completion of work, always on time except when something else was discovered during scheduled service that needed to be addressed and only after my approval of addition work. Service Technician, Chris Deen, has been outstanding in scheduling my work, explaining what needs to be done, estimated cost of work, and calling if something else needs to be done, recommending what needs to be done at next visit as part of routine maintenance, and explaining what was accomplished. HIGHLY RECOMMEND this dealership and service department.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 09/25/2020 06:17 AM

Thank you so much for the amazing review. We always appreciate positive feedback from our customers. We value your business and look forward to seeing you again at your next service interval. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
JW
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James W.
Oak Island, NC
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
I did not have an appointment but I had an unusual issue arise and Chris Deen worked me in and helped me resolve the issue. His personality makes him a true professional. Highly recommend Parkway Hyundai and their service team!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 09/25/2020 06:13 AM

Thank you so much for the great review. We appreciate your business and look forward to seeing you again at your next service interval. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
SM
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Sara M.
Ocean Isle Beach, NC
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Easily accessible
Wilmington is not far from where I live. Every trip for service is a good one. Love getting a free car wash!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 09/24/2020 05:43 AM

Thank you so much for the 5 star review. We appreciate your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
DL
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Dominic L.
Riegelwood, NC
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Car paint
Chris got me taken care of quick and effortlessly thanks for the service guys my car looks great!!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 09/03/2020 05:58 AM

Thank you so much for the great review. We appreciate your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
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