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SureCritic / Hyundai Dealer / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Reviews of CHRISTOPHER BRUNK DEEN

HH
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Hannah H.
Wilmington, NC
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Exceptional service
Everyone here has been phenomenal. From the salesman that I bought my car from, to the service department. Chris was fantastic with keeping me updated as my car’s engine was replaced, taking care of the inspection, and getting it finished as soon as they could. Professional, kind, and just all around amazing. I’ll never stop raving about Parkway Hyundai, y’all are amazing!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/28/2021 07:22 AM

Thank you for you positive 5 star review. We always appreciate your positive feedback and we are happy you had a great service and hope to see you at your next visit! 

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Leland, NC
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Service personnel are courteous and informative, work performed was on time, and there were no issues after completion.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/21/2021 05:24 AM

Thank you for the 5 stars. Your kind words are much appreciated!

Employees worked with
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CHRISTOPHER BRUNK DEEN
GT
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George T.
Wilmington, NC
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
I have used Parkway Hyundai service for a number of years. I have always been pleased with the quality of the service and the friendliness, helpfulness of the staff. The facility makes it easy for you to leave your car and provide you with a ride to your office or home or even a shopping store like Costco. I think the staff works very hard to provide exceptional service and they do!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/17/2021 07:25 AM

Thank you for the 5 stars. Friendly, efficient service is what you get when come to Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
LC
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Lloyd C.
Myrtle Beach, SC
2016 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
best people and best service
parkway is simply the best service i know of
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/12/2021 06:00 AM

Thank you for the 5 star review. We appreciate your business and look forward to seeing you at your next service!

Employees worked with
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CHRISTOPHER BRUNK DEEN
AB
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Allen B.
Wilmington, NC
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice work and people
Great team. Thank you!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/05/2021 05:37 AM

Thank you for the 5 star review. Your kind word are much appreciated!

Employees worked with
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CHRISTOPHER BRUNK DEEN
SF
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Sheilla F.
Winnabow, NC
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy Customer
I love my vehicle and the dealership!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/05/2021 05:34 AM

Thank you for the 5 star review. Your kind words are much appreciated. When our customers leave here happy, that makes us happy! 

Employees worked with
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CHRISTOPHER BRUNK DEEN
CM
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Charles M.
Pine Knoll Shores, NC
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality of customer service
The maintenance of my vehicle has been superb as well as the customer service representative.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/29/2021 06:29 AM

Thank you for the 5 star review. We appreciate you choosing Parkway Hyundai for all your car care needs!

Employees worked with
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CHRISTOPHER BRUNK DEEN
SM
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Stevenson M.
Wilmington, NC
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Awesome staff
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/19/2021 05:54 AM

Thank you for the 5 stars. We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
CM
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Connie M.
Wilmington, NC
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service staff
Great staff, fast and efficient
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 05/29/2021 05:30 AM

Thank you for the 5 stars. Friendly, efficient is what you get when you come to Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
PG
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Peter G.
Whiteville, NC
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great dealership
I have owned 4 Hyundai’s. Bought the last two from Parkway. Staff has been fantastic and very straightforward. When I am ready to purchase another vehicle I will be going back there.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 05/28/2021 05:24 AM

Thank you for the excellent review! We appreciate you choosing Parkway Hyundai for all of your car care needs!

Employees worked with
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CHRISTOPHER BRUNK DEEN
DC
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David C.
Leland, NC
2019 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/27/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great effort. Problem with idle stop remains.
Idle stop does not work even with new battery and locking door over night a few days. The idle stop technology may need to be improved
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 05/31/2021 06:28 AM

Hello,
Thanks for the feed back. I will alert the shop foreman to see if there is any additional information available.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with
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CHRISTOPHER BRUNK DEEN
RC
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Robert C.
Leland, NC
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2021
verified customerVerified Customer
Category: Service
Friendly, helpful, professional
Chris Deem my service provider was a great communicator by first listening to my concerns and then provided his full attention and action to provide service that gave me confidence that my Hyundai Santa Fe would be both dependable and safe on the road. His follow up after service was provided made me feel valued as a Parkway Hyundai customer.
Recommended
Employees worked with
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CHRISTOPHER BRUNK DEEN
RC
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Robert C.
Leland, NC
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2021
verified customerVerified Customer
Category: Service
Friendly, helpful, professional
Chris Deem my service provider was a great communicator by first listening to my concerns and then provided his full attention and action to provide service that gave me confidence that my Hyundai Santa Fe would be both dependable and safe on the road. His follow up after service was provided made me feel valued as a Parkway Hyundai customer.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/16/2021
Service Type: Repair
Category: Service
Good communication and individual personal help
I feel like my concerns were taken seriously and the help was an honest effort to keep me safe and dependable on the road oo
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 04/19/2021 03:55 AM

Hello,

Not exactly sure why we got a 2 star rating instead of a 5 star. It seems that we took care of your service needs. Hopefully this was just an oversight. I will have the advisor reach out to you.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with
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CHRISTOPHER BRUNK DEEN
HC
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Harry C.
Southport, NC
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Advisor
See my comments about Chris Deen. He is the face of the Parkway Hyundai service department, and he provides a great face.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 03/30/2021 02:08 PM

Thank you for the 5 stars. Friendly, efficient service is what you get when you when you come to Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Get the job done.
It is not often when the advisor goes out of his way to establish the issue and then get the work done even though the car was not scheduled for work. Brought it in at 10:am and was returned by 4:00 pm the same day.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 03/29/2021 01:44 PM

Thank you for the 5 stars. Friendly, efficient service is what you get when you come to Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Southport, NC
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
This Hyundai Dealership provides Outstanding Service
Over the past 8 years I have dealt with Parkway Hyundai for purchases and automobile service. I find their representatives to be friendly, competent, and thorough. The dealership is orderly and clean.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 03/22/2021 12:21 PM

Thank you for the compimentary review! Friendly, efficient service is what you get when you come to Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
JM
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John And M.
Leland, NC
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Trustworthy Service
Have received exceptional friendliness and outstanding service and repairs to both of the Hyundai in my family. A Positive Business for the Wilmington Area
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 03/09/2021 05:35 AM

Thank you for the 5 stars. Friendly, efficient service is what you get when you come to Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
JH
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Johnathan H.
Wilmington, NC
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Care repairs great
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 03/04/2021 11:42 AM

Thank you for the 5 stars. Friendly, efficient service is what you get when you come to Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
DC
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David C.
Leland, NC
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
The staff worked tirelessly to determine why the idle stop was not working. After much testing they determined lack of driving left my battery only half charged. The idle stop has been disabled since to protect the battery
The staff
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 03/02/2021 01:27 PM

Thank you for the 5 stars. We are grateful to have you as part of our Parkway family. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
CC
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Cindy C.
Currie, NC
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Cheerful, helpful employees the second you enter the door.
Not only did the dealership contact me for my cars recall, they made it very easy to bring it in at a time that was convenient for me. The work was completed in the time frame they told me it would, and my car was very clean inside when i returned to pick it up. All in all, my experience was that the employees were very helpful and personable, and the service completed very professionallly!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/27/2021 08:49 AM

Thank you for the 5 stars. Friendly,efficient service is what you get when you come to Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
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