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Christian Hanson

Service Advisor
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(459 reviews)
84

BM
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BILLYE M.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2018
verified customerVerified Customer
Category: Service
they did an outstanding job with helping me
would recommend to anyone I know
Recommended

EC
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EDWARD C.
Newman Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2018
verified customerVerified Customer
Category: Service
Great Service!
Christian and crew were quick, efficient and honest. I will be back and happy to refer them to anyone.
Recommended

KL
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KEVIN L.
Harrison, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2018
verified customerVerified Customer
Category: Service
Honest, High Quality Service
Took my truck in for the first time to Parker. They were very upfront with the inspection process, their findings and recommendations. Would highly recommend the service department to others.
Recommended

JM
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JERRY M.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2018
verified customerVerified Customer
Category: Service
Friendly courteous service
Christian, Trevor, and Rachael were the best. A real pleasure getting my vehicle fixed
Recommended

JH
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JAMES H.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2018
verified customerVerified Customer
Category: Service
1st time at Parker Ford service center.
The service staff was very friendly and helpful!! I was an add on for service and they treated me like I was very important. It was a small job and they treated it like it was important. Christian was especially helpful and took time with me. Will be back again.
Recommended

DM
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DUSTIN M.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2018
verified customerVerified Customer
Category: Service
Great Service
Very fast!
Recommended

LD
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Leann D.
Desmet, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2018
verified customerVerified Customer
Category: Service
Emergency service
Check engine light came on. I was 60 miles from home. They worked me into the schedule and changed the thermostat that had quit functioning. They were polite and courteous.
Recommended

JS
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JOSH S.
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2018
verified customerVerified Customer
Category: Service
Excellent, professional service!
Having experienced communication difficulties with Parker in the past I was hesitant to take my Ford in for a recall. However, they amazed me for excelling at communicating through every step of the process and definitely over-delivered! Based on that, I definitely recommend them, great service and they do great work!
Recommended

RI
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RICHARD I.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2018
verified customerVerified Customer
Category: Service
Survey of Parker Ford eork
Excellent customer service and work performed on our vehicle.
Recommended

JC
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JOSHUA C.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
verified customerVerified Customer
Category: Service
Fantastic service
Christian kept me updated step by step. He even stayed one hour after close to get the job done. Awesome staff and great mechanics. Would recommend anyone to bring their vehicle here
Recommended

RM
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RAYMOND M.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
verified customerVerified Customer
Category: Service
Great Service Dept
Very helpful and answered all questions.
Recommended

DR
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DIANNA R.
Sagle, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2018
verified customerVerified Customer
Category: Service
Consistently great
The customer service is consistently great at Parker Ford. You see, I am in a lot of different Ford dealerships getting my oil changed while traveling throughout the year (13 western states and western Canada) and I’m proud to say “my” North Idaho one is first rate.
You all should be proud. I am.
Thank you.
~Dianna
Sandpoint, Idaho
Recommended

NI
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NICOLE I.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2018
verified customerVerified Customer
Category: Service
electric issues
found the source of my problem with the 2013 ford fusion hybrid
Recommended

CK
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CASEY K.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2018
verified customerVerified Customer
Category: Service
Wonderful
Service department was friendly and helpful.
Recommended

JS
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JAN S.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2018
verified customerVerified Customer
Category: Service
Pleased, as always..........
Christian was so friendly and reassuring.
He gave me good advice. I feel as though I can trust him.
Recommended

RW
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ROBERT W.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2018
verified customerVerified Customer
Category: Service
Service
Job well done!
Recommended

CC
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CLIFF C.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2018
verified customerVerified Customer
Category: Service
Employees Show Respect to Their Customers
Employees are very courteous to the customers. Christian made the effort to contact my warranty company to determine coverage. He also called me back to clarify details to help find the root cause of the problem. He did a thorough job of explaining the charges. Great folks in the service department!
Recommended

JW
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JOHN W.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2018
verified customerVerified Customer
Category: Service
Service
Excellent
Recommended

AI
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ADAM I.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2018
verified customerVerified Customer
Category: Service
Great experience with service department.
Job well done! Friendly and honest to work with. Communication was great and they took care of a recurring issue my truck had. Thanks
Recommended

SA
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STACEE A.
Nine Mile Falls, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2018
verified customerVerified Customer
Category: Service
Excellent customer service
They make the process of an oil change and vehicle inspection so easy. They drove us downtown to hang out while we waited.
Recommended
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