Christian Hanson

KELLY D.

Spokane, WA

Ford F350

09/23/2021

Verified Customer

Category: Service

Always top notch

Service dept always is friendly and always on top of taking care of the customer

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/23/2021 02:45 PM

Kelly, thank you for the kind review! We're so glad that you had such a great experience with our service department! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer

Sagle, ID

Ford Edge

09/18/2021

Verified Customer

Category: Service

Christian

Christian, the service advisor, was excellent! He is very knowledgeable on the services and parts needed for a customer’s vehicle!

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/20/2021 03:01 PM

Anonymous, thank you for the excellent review! We're so glad that you had such a good experience with Christian! We will be sure to pass along your kind words to him! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

THOMAS S.

Spokane, WA

Ford Edge

09/04/2021

Verified Customer

Category: Service

Very responsive staff. Chelsea spearheaded my concerns and took care of all the details!

Keep io the good work!

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/07/2021 02:18 PM

Thomas, thank you for the good review! We're so glad that Chelsea was able to help you and make sure your vehicle was in tip top shape! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

GORDON H.

Harrison, ID

09/04/2021

Verified Customer

Category: Service

Fast service good advice

my starter problem was diagnosed quickly. Christian gave quick feedback on my options for repair, made suggestion on a couple maintenance items that could be done while my truck was in the garage. Repairs were completed and Christian notified me promptly. Great customer service!

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/07/2021 02:17 PM

Gordon, thank you for the kind review! We're so glad that Christian was able to take care of your repair and keep you updated! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

VERNON G.

Post Falls, ID

Ford F450

09/01/2021

Verified Customer

Category: Service

Service

Outstanding and fast service. People make the dealership.

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/02/2021 02:01 PM

Vern, thank you for the outstanding review! It is always a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

MIKE K.

Post Falls, ID

Ford Edge

08/26/2021

Verified Customer

Category: Service

Great customer service

Took my fotd on for recall service, this completed in a timely and efficient process.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:21 PM

Mike, thank you for the great review! Although recalls are never fun, we always try to make them as fast and efficient as possible. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

WARREN F.

Coeur D Alene, ID

Ford Fusion

08/25/2021

Verified Customer

Category: Service

Check engine light

Follow up on "check engine" light went well, diagnosis and repair done right away and recall on airbag done as well. Good job.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/25/2021 03:58 PM

Warren, thank you for the 5 star review! We're so glad that we were able to take care of your check engine light and get you safely back on the road! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

RICHARD P.

Rathdrum, ID

08/24/2021

Verified Customer

Category: Service

Excellent service and courtesy ride

I had 2 recalls corrected on my F150 and the Works oil change. Used some of my Ford Pass points that I got when I bought the vehicle. All work was done by noon. Truck drives fine! Courtesy car driver very friendly and prompt. Great experience!

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/25/2021 10:51 AM

Richard, thank you for the excellent review! We're so glad that your recalls and the Works package went so smoothly for you! We're also glad that you were able to save some money by using your FordPass points! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

TERRY R.

Coeur D Alene, ID

08/20/2021

Verified Customer

Category: Service

Service is awesome

Christian did a great job getting a couple issues resolved and made a command decision to fix an issue that came up while rotating the tires. I really appreciated his creative thinking ….

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/25/2021 10:49 AM

Terry, thank you for the awesome review! Christian is an expert at creative solutions! We will be sure to pass along your kind words. It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

TRUDI T.

Post Falls, ID

Ford Focus

08/15/2021

Verified Customer

Category: Service

Work on my 2014 Ford Foces SE

I had the most amazing experience. Christian was exceptionally professional, communicated very well and never left me hanging. It was the best experience I've ever had, and it meant so much to me. Christian followed through and was very informative on all details and work, etc. Christian in my eyes went way above and beyond and what he did helping me through my process was spot on top notch. Thank you so so much Christian from the bottom of my heart my experience from you means the world to me. Keep it up, more employees need to be exactly like you. Christian is definitely a 5 ?plus.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/17/2021 02:30 PM

Trudi, thank you for the fantastic review! Your words about Christian are incredible and we can't wait to share them with him! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

BILL H.

Liberty Lake, WA

Ford Mustang

08/12/2021

Verified Customer

Category: Service

Service

Worked with Christian, fit me in with with no appointment to program my new key and check an error code.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/13/2021 02:10 PM

Bill, thank you for the 5 star review! We're so glad that Christian was able to help you and get your key/error code taken care of! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Ford Super Duty F-350 SRW

GARY S.

Loon Lake, WA

08/01/2021

Verified Customer

Category: Service

Service

Great service. Appointment on time. Christian Hanson was informative and very helpful. Addressed tail gate issue that was not on my original service order. Grateful to your entire staff.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/04/2021 02:06 PM

Gary, thank you for the great review! We're so glad that Christian was able to take care of your concerns! We'll be sure to pass along your kind words. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

CHESTER L.

Rathdrum, ID

07/26/2021

Verified Customer

Category: Service

THE PEOPLE

NICE PEOPLE THAT WORK AT MIKE WHITE FORD

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/03/2021 04:49 PM

Chester, thank you for the 5 star review! We're very proud of our team and so glad that you have good experiences with them! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employees worked with

ROBERT M.

Coeur D'Alene, ID

Ford Explorer

07/24/2021

Verified Customer

Category: Service

Quiet, comfortable and no pressure. Vehicle service was excellent, quick and affordable. Thank you.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/03/2021 04:48 PM

Robert, thank you for the excellent review! We're so glad that your experience was quiet, comfortable and no pressure! That's exactly how we want to hear that customer experiences are going! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employees worked with

Ford Super Duty F-250 SRW

ALAN P.

Post Falls, ID

07/22/2021

Verified Customer

Category: Service

Diagnostics on f250

Very through

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/03/2021 04:43 PM

Alan, thank you for the kind review! We're so glad that you found the diagnostics on your F250 to be thorough! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employees worked with

BRIAN B.

Hayden, ID

Ford Fusion

07/12/2021

Verified Customer

Category: Service

Always great service!

The staff at Mike White Ford are always kind, courteous and competent. Excellent customer service.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 07/12/2021 02:40 PM

Brian, thank you for the great review! We always strive to be kind, courteous and competent! Those are some of our most important goals! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DANIEL H.

Rathdrum, ID

Subaru CROS

07/07/2021

Verified Customer

Category: Service

Quick return to the road

Excellent service and quick response to return vehicle quickly.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 07/07/2021 04:50 PM

Daniel, thank you for the excellent review! We're so glad that you were pleased with your service and that you were able to get safely back on the road quickly! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

MICHAEL M.

Bonney Lake, WA

06/28/2021

Verified Customer

Category: Service

Saved our roadtrip

We were traveling through Idaho when we started having trouble with our Ford F-150. We must have called 10 different area ford dealerships, and Mike White Ford was the only one to phone, let alone return our messages! Even though they were slammed busy and had no reason to help us -- they went out of their way to get us in and take a look at what was wrong. Not only did we get in an awesome car for the day while they took a look at what was wrong, but they were able to fix the vehicle and get us back on the road the same day. It was amazing experience. Props to Tyler and Christian for getting me in and taken care of and all of us back on the road again. We were having a rough go already -- and it was just such a great thing to be treated like neighbors even though we were from way out of town.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 07/02/2021 06:30 PM

Michael, thank you for the kind review! The way we see it, everyone who comes in our doors is our neighbor - we just may live nearer and farther to some! We're so glad that Tyler and Christian were able to coordinate getting things together for you! Safe travels! It was a pleasure serving you! Thank you for choosing Mike White Ford!

Employees worked with

Ford Super Duty F-350 SRW

Verified Customer

Rathdrum, ID

06/11/2021

Verified Customer

Category: Service

GREAT

EVERYTHING WENT WELL. THANK YOU!

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 06/16/2021 03:00 PM

Anonymous, thank you for the great review! We're so glad that everything went well with your experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with