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SureCritic / Hyundai Dealer / Rairdon's Hyundai of Bellingham / CODY M LANGE
CL

CODY M LANGE

Rairdon's Hyundai of Bellingham
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(266 reviews)
86

Reviews of CODY M LANGE

JT
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Jaime T.
Bellingham, WA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Good Customer Service
I appreciate how soon they were able to get my vehicle in and out for service.
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
JB
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John B.
Nooksack, WA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
On time. Clearly explained all service that was completed. Very professional attitude.
Employees worked with
CL
CODY M LANGE
SF
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Shirley F.
Bellingham, WA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Easy
my experience was easy communicationand was great
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
KP
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Kathryn P.
Bellingham, WA
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service on 09/27/2021
Very pleased with all service done on our vehicle.
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
TA
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Teresa A.
Ferndale, WA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Rairdon's The BEST FOR MY HYUNDAI!
It's easy to service your car even after you've purchased it!
They gently remind you of services needed.
Very polite and clean place to wait as well as a bottle of water and to watch the news comfortably!!
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
JM
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John M.
Lynden, WA
2013 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2021
verified customerVerified Customer
Category: Service
Kevin is the best!
I'm glad I got an opportunity to rescore my survey. If I had known that my rating reflected poorly on Kevin, I never would have given such a low score. I have to say, though, that my very, very low opinion of your service reservation site and the call center staff has not changed. No customer should ever have to waste a full day trying to book their car into service. It's exceptionally poor customer service!
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
JM
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John M.
Lynden, WA
2013 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2021
verified customerVerified Customer
Category: Service
Kevin is the best!
I'm glad I got an opportunity to rescore my survey. If I had known that my rating reflected poorly on Kevin, I never would have given such a low score. I have to say, though, that my very, very low opinion of your service reservation site and the call center staff has not changed. No customer should ever have to waste a full day trying to book their car into service. It's exceptionally poor customer service!
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/17/2021
Service Type: Maintenance
Category: Service
Kevin is the best!
Much as I like my Sonata, I have to say that Kevin Heerspink is the biggest asset Rairdon's Hyundai has. He is knowledgeable, helpful, friendly, courteous, and considerate. It is always a pleasure to deal with Kevin directly.
Recommended
KEVIN J H., Service Advisor from Rairdon's Hyundai of Bellingham responded on 06/18/2021 08:40 AM

Thanks for taking the time to fill out the survey and talking to me this morning. We are always striving to improve and I apologize for the difficulty in scheduling. 

Kevin Heerspink
Rairdon's Hyundai of Bellingham
Service Advisor
Phone: (360)738-8000
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
TF
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Tracy F.
Blaine, WA
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Respectful of women
I am a woman and whenever I have been at Rairdon‘s, all the workers treat me with respect and actually listen to what I have to say. I don’t get the typical male responses of belittling or demeaning me because I am female. It’s really refreshing and their work is outstanding!
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
MS
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Meva S.
Blaine, WA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Greattttttt
Recommended
Employees worked with
CL
CODY M LANGE
KP
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Kathryn P.
Bellingham, WA
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Santa Fe Repair on 11/09/2020
Was very unhappy to have to spend almost $700.00 on a repair on a vehicle with less than 41,000 miles. Seems like premature wear.
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
SR
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Steve R.
Lynden, WA
2020 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/27/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Fine
Need explanation of the recall and clean/wipe down car afterwards
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
JH
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Jerry H.
Lynden, WA
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly and prompt service
Service from drive up to drive out is always attentive and delivered as promised. Thanks Kevin and the Hyundai service team.
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
PN
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Paul N.
Ferndale, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service in a timely fashion
took care of everything
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
EM
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Edward M.
Blaine, WA
2017 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
People are great, service facility and waiting room is poor. New car sales are in a very old manufactured bldg
Not Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
SM
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Sheldon M.
Bellingham, WA
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
n/a
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
CB
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Carol B.
Bellingham, WA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Like It All...
The young man who checks my car in each time I have service, is particularly helpful, kind, knowledgeable, funny. He’s perfect, really he is! I also love my car. It has been very reliable.
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
Verified Customer
Blaine, WA
2019 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Everyone is friendly they do a good job in a timely manor
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
TA
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Teresa A.
Snohomish, WA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always, polite & Very friendly service!
I LOVE my Hyundai! Feel so safe & protected no matter the season!
Your service is always on time, and you ARE ALL VERY COURTEOUS!
Beginning w/ your friendly reminders! Thank you to Krystal!!
And the assistance of Kevin at the front desk! He deserves a RAISE!!
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
RC
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Ruth C.
Lynden, WA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job
Always so polite and competent in their service work!
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
JM
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Joyce M.
Bellingham, WA
2010 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/11/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Car Servicing Recall 2010 Hyundai Elantra
Kevin Does a great Job and is concerned about the customers. He treats them well.
Someone apparently not at Hyundai told me as mentioned that the parts for my car were not in yet, until I called the parts department.
Then the man there made the appointment for me..
Recommended
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
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