CL

CODY M LANGE

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(266 reviews)
86

DS
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Dan S.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
The service person met me as soon as I walked into the door. He was very friendly and helpful.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 11/15/2016 07:32 AM

Dan,

  Thanks for taking the time to fill out our survey. hopefully we can continue to provide a quality experience at future visits.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

OW
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Olivia W.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Professional and attentive service
Mario is wonderful. I received what i needed.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 11/17/2016 04:25 PM

Olivia,

Thanks for taking the time to provide us with some feedback. I appreciate the kind words and hopefully we can continue to prove top quality customer service in the future. hope to see you again.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

PN
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great people
Super nice sales and service people
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 11/17/2016 04:29 PM

Patrick,

   Thanks for taking the time to provide us with some feedback. hopefully we can continue to provide quality customer service in the near future.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

PN
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Paul N.
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good dealership. Support it for the future
Thot it was a little bit of $ for what they did, but it has to be done. Support it. It is what it is.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 10/06/2016 08:03 AM

Mr Naber,

 Thank you for taking the time to provide us with some feedback. please let me know if you ever have concerns about your bill, i am always happy to review it with you and see if there is any way we can save your some money.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

Verified Customer
Bellingham, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/17/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Nothing special
Service was ok, but nothing outstanding. Bring back the on-site car wash.
Not Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 09/20/2016 07:42 AM

Ms. Balvin,

   Im sorry to hear that your experience was less then satisfactory. if there is anything i can do in the future to help you have a better experience please let me know and i will try to go above and beyond to make sure that it is a smooth, easy and pleasurable experience for you.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

BH
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Bob H.
Bellingham, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/14/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast, solid service.
I was given quick service and the problem was solved.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 09/14/2016 09:03 AM

Mr. Hall,

   Thanks for taking the time to review our service. please let me know if there is anyway i can improve the quality of our service department in the future.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

Verified Customer
Bellingham, WA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/01/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Do you really care about the customer?
From the waiting room, to the grease on door sill, steering wheel and shift lever and window controls, to the lack of follow-up on recall that will now cost me $200 for part and labor because my car is 23 days out of full warrenty - I would not recommend Bellingham, But consider driving to Hyundai of Burlington.
Not Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 09/02/2016 07:44 AM

Mr. Lissner,

    I apologize that you had a negative experience here at rairdon's and would like to make an offer to resolve the issue. If you would still like to get the Blower motor for your fan fixed i would be happy to cover the labor portion of the bill. if that might interest you please give me a call at (360)738-8000.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com

Employees worked with

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The customer service makes you feel like you matter
Great
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/25/2016 07:36 AM

Thank you for the positive feedback! if there is anything we can do for you in the future please don't hesitate to ask.,

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

JN
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Jeffrey N.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Worked me in without an appointment
I had a roadside emergency where all three brake lights were out. Danger! Pulled into Rairdon's and they worked me in without an appointment. They diagnosed the problem quickly and got me on my way. Excellent service!
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/12/2016 08:29 AM

Mr. North,

 Thanks so much for the positive feedback. In any vehicle emergency i hope we are the first people you think to call. We are always here to help and look forward to seeing you at your next service.

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

Verified Customer
Everson, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/31/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly staff
Great
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:20 AM

Cheryl,

   Thanks for taking the time to fill out our survey. We appreciate the positive feedback and look forward to continuing to provide exceptional service for you.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

Verified Customer
Lynden, WA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
service review
Good service, nice knowing the work is done by people that know what they are doing.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:22 AM

         Thanks for taking the time to provide us with some positive feedback! we hope you will continue to allow us to provide exceptional service.

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

PR
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Patricia R.
Everson, WA
2014 Hyundai Elantra Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
nice people
yes
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:26 AM

Patricia,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

LP
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Larry P.
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
done on time
any time
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:26 AM

Larry,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

DB
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Deborah B.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
easy to get to, service is on time and Mario so nice.
excellent.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:28 AM

Deborah,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

BE
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Bobby E.
Bellingham, WA
2009 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great, reliable service
Quick and reliable service, plus they offer a free shuttle service to wherever you need to go, which is nice of them. I'll return here for any maintenance that I only want the dealer to handle.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:29 AM

Bobby,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

LV
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Leah V.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change and nothing more. Perfect!
My oil was changed quickly and I was not pressured into additional services like some businesses do. Thank you!
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:30 AM

Leah,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

SA
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Sheryl A.
Bellingham, WA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
review
very friendly and service was great
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:32 AM

Sheryl,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

Verified Customer
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Easy to schedule appointments
Yes
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:35 AM

Dear Valued Customer,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

MB
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Mary B.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
You can count on Hyundai of B'ham!
Always friendly, fast, and efficient.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/17/2016 08:47 AM

Mary,

 Thanks for the vote of confidence! we appreciate your buisiness and hope to continue the trend of meeting your needs in a timely manner.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with

SE
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Susan E.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always courteous and let's me know what the car needs.
Already said pretty much what I like about them. I appreciate the car was coupon.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/17/2016 08:50 AM

Susan,

We here at Hyundai of Bellingham truly appreciate your positive feedback. thank you so much and dont hesitate to let us know if there is anything else we can do for you!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
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