CS

COREY SPOTTS

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(389 reviews)
85

Verified Customer
Sinking Spring, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Courtesy
Great service
Recommended
Employees worked with

JK
gravatar
James K.
Kutztown, PA
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A+
Good service
Recommended
Employees worked with

MP
gravatar
Mary P.
Pottsville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent dealership
Prompt service, courteous, excellent facility.
Recommended
Employees worked with

SL
gravatar
Stephen L.
Orwigsburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Car service
all work work was done well and on time as promised.
Recommended
Employees worked with

DL
gravatar
Diane L.
Robesonia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Diane L
The service department is very friendly, courteous and helpful. Corey listens to my questions and does a good job of explaining what was done to my car. Everyone at Freedom Hyundai makes you feel that you, the customer, is very important.
Recommended
Employees worked with

JS
gravatar
John S.
Orwigsburg, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and kind
Comfortable and clean and cool
Recommended
Employees worked with

Verified Customer
Blandon, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very informative!
Very clean comfortable waiting area. Service attendant was very informative with me. My Tuscon had a recall that was completed while I had my oil change done. Liked the good friendly service I received.
Recommended
Employees worked with

MG
gravatar
Michael G.
Hamburg, PA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Simple Headlight Bulb Ended Up Taking 55 Minutes
I called in a little after 1pm to see if they could squeeze me in since my headlight burnt out the night before. I was told they had an opening at 2pm which I took that way they could fix it and I could get to work by 3pm. When I arrived they did not even have me listed but they took the car anyway. About 2:35 pm I was told what the cost would be and I thought I was done - no they were only letting me know the price before the work started. Finally, at 2:55 pm they said the car was done and I paid - needless to say I was not going to make it to work by 3pm since it is a 30 minute drive from Hamburg (thank goodness I work for a place that could cover until I got there). Do not get me wrong I am glad that they fixed it since I work second shift and do a lot of night driving back to Hamburg on I-78 but I think 55 minutes to change a single bulb is ridiculous.
Recommended
Jerry C. from Kelly Hyundai responded on 08/22/2018 08:36 AM

Hi Mike
really sorry it took longer than expected- and made you late for work- this was not our intention- we try to accommodate your time the best we can without an appointment -by squeezing you in. we do appreciate your business .
Hyundai Service team

Employees worked with

KT
gravatar
Karen T.
Wernersville, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good experience
A little lengthy, but understandable. Great people, and better service.
Recommended
Employees worked with

WU
gravatar
William U.
Reading, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
I had a great experience getting my state inspection done in a timely manner.
Recommended
Employees worked with

TP
gravatar
Todd P.
West Reading, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer driven staff members
Outstanding service as usual.
Recommended
Employees worked with

MD
gravatar
Michael D.
Reading, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service as usual
Good discount on good quality work and parts.
Recommended
Employees worked with

AG
gravatar
Albert G.
Saint Clair, PA
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
fix paint
brand new had an inperfection in door jam.
Recommended
Employees worked with

Verified Customer
Shoemakersville, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Okay
Problem was adequately addressed.
Recommended
Employees worked with

DV
gravatar
Debra V.
Frackville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Inspection
Only took 1:15 min for inspection and computer check.
Recommended
Employees worked with

Verified Customer
Robesonia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Freedom Hyundai
Everyone makes you feel welcome, and that they are there to serve you. Whenever I have my car serviced, they explain what they did so well, I drive home with confidence that my car is in tip top shape.
Recommended
Employees worked with

MM
gravatar
Melvin M.
Girardville, PA
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Melmac
Service has always been great. Cory your service manager was extremely helpful and we felt very comfortable dealing with him. He was very attentive and answered all our questions. Our concerns do not deal with our experience but we are concerned about how many service managers you have lost since we purchased our 16 vehicle in August of 15. It appears that your corporation needs to work on keeping employees. Tim Hash who has been our tech for years both currently and at Toyota who you could trust with your life also left to our disappointment. That was such a loss to your company. Please work on keeping your service staff. I wish We could give you suggestions to help but we have no idea as to why they left. We are sad.?
Recommended
Employees worked with

EB
gravatar
Edward B.
Whitehall, PA
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall
Service done in a timely manner
Recommended
Employees worked with

Verified Customer
Coaldale, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional service
Very friendly, thorough, informative, and honest
Recommended
Employees worked with

RG
gravatar
Raymond G.
Hegins, PA
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Peronnel
Service personnel at Freedom Hyundai are ver pleasant, keeping us informed regularly as to how service is progressing, even though this was a recall service and not an actual scheduled service.
Recommended
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.