CS

COREY SPOTTS

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(389 reviews)
85

DS
gravatar
Donna S.
Hamburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best quality on Hyundai
Trustworthy
Recommended
Corey S. from Kelly Hyundai responded on 05/29/2020 10:00 AM

Donna,

Thank you for taking the time to complete our survey and the 5 star review! If there ever is anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with

Verified Customer
Reading, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good Service!
Every time I have my car serviced at Freedom, I feel I have been treated fairly.
Recommended
Corey S. from Kelly Hyundai responded on 05/26/2020 04:08 AM

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback, and your business here with us. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

RW
gravatar
Ronald W.
New Ringgold, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Everyday excellence at Freedom!
I keep going back and will consider no other because this dealership is so focused on customer satisfaction. We talk about my needs and they respond with exceptional detail. Way other service providers are not able to adopt this formula is bazaar! Freedom does at a price that I consider to be value.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 05/22/2020 10:09 AM

Thank you Ron for the 5 star survey!

You have been a faithfull & valuable customer of ours for many years.
We are extremely thankful for you and the time you spend with us.

We look forward to your next visit.

Have a great weekend and holiday!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with

JS
gravatar
Joann S.
Pottsville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service. Followed restrictions concerning the virus.
Excellent service.
Recommended
Corey S. from Kelly Hyundai responded on 05/15/2020 11:56 AM

Thank you for taking the time to complete our survey and the 5 star review! We are doing everything we can to service our customers vehicles in the safest way possible during this uncertain time. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

Verified Customer
Temple, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
excellent service
they are prompt for car service. Very pleased with their work. I am happy with my Hyundai car.
Recommended
Corey S. from Kelly Hyundai responded on 05/14/2020 08:32 AM

Thank you for taking the time to complete our survey and the 5 star review! WE appreciate the positive feedback! if there is ever anything we can do to help, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

JS
gravatar
Johanna S.
Auburn, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Pleasant to deal with
You do a complete job.
Recommended
Corey S. from Kelly Hyundai responded on 05/13/2020 06:38 AM

Thank you for taking the time to complete our survey and the 5 star review! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,

Corey

Employees worked with

CM
gravatar
Cindy M.
Orwigsburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service.
Excellent service. Very prompt.
Recommended
Corey S. from Kelly Hyundai responded on 03/12/2020 04:12 AM

Cindy,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and the kind words! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

MM
gravatar
M M.
Orwigsburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service.
Prompt, courteous service. Full explanation of findings. Honest opinion of what is necessary and what is not.
Recommended
Corey S. from Kelly Hyundai responded on 03/11/2020 01:51 PM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and are pleased to hear your visit went well. If there is ever anything we can do to help, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

MH
gravatar
Michael H.
Hamburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai service
Vehicle was taken into the shop promptly. And the work completed
Recommended
Corey S. from Kelly Hyundai responded on 03/11/2020 04:55 AM

Mr Harrison,

Thank you for taking the time to complete our survey and the 5 star review! We know your time is valuable, so we make it a top priority to service your vehicle in the most time efficient way possible. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

CN
gravatar
Cindy N.
Kutztown, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
State Inspection
The service department was busy, but they got me in and out in a timely manor.
Recommended
Corey S. from Kelly Hyundai responded on 03/06/2020 06:33 AM

Cindy,

Thank you for taking the time to complete our survey and the 5 star review! We know your time is valuable, so we strive to service both you and your vehicle in the most time efficient way possible. If there is ever anything we can do to help, please do not hesitate to let us know.

Thanks again,
Corey


Employees worked with

MG
gravatar
Michael G.
Hamburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Vehicle Service
The vehicle service was performed and was completed close to the time they gave (3 Hours). I had my 75,000 mile work done as well as inspection/emissions.
Recommended
Corey S. from Kelly Hyundai responded on 03/05/2020 02:04 PM

Mr Gottschall,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback are pleased to hear your visit went well. If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

JS
gravatar
Joseph S.
Saint Clair, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great
Great service!!!
Recommended
STEPHEN C E. from Kelly Hyundai responded on 02/26/2020 04:06 AM

Thank you Joseph for the great survey!

We are truly grateful for you and the time you spend with us.
We look forward to your next visit.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with

DM
gravatar
Denise M.
Blandon, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Staff/Service
Recently had our Hyundai in for service. Not only was the service great but the staff in the service department was polite and explained kept us updated on our vehicle.
Recommended
Corey S. from Kelly Hyundai responded on 02/25/2020 04:45 AM

Denise,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback and look forward to seeing you at your next visit.

Thanks again,
Corey

Employees worked with

DV
gravatar
Debra V.
Frackville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
Went in for service an oil change in and out within 30 min
Recommended
Corey S. from Kelly Hyundai responded on 02/12/2020 04:49 AM

Debra,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and are please to hear your visit went well. We do our best to make it a top priority to service both you and your vehicle in the most time efficient way possible. If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

KW
gravatar
Kathie W.
Pottsville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service!!
Called for an appointment and was scheduled when It was convenient for me. I waited for my car to have the inspection and an oil change. All the employees were extremely nice and i didn’t have to wait very long. 5 star ⭐️ service.
Recommended
Corey S. from Kelly Hyundai responded on 02/11/2020 11:59 AM

Kathie,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and are please to hear your visit went well. We do our best to make it a top priority to service both you and your vehicle in the most time efficient way possible. If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

Verified Customer
Cressona, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Flexibility and professionalism
Great customer service.
Recommended
Corey S. from Kelly Hyundai responded on 02/11/2020 05:00 AM

Thank you for taking the time to complete our survey and the 5 star review! If there is anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with

LM
gravatar
Luciana M.
Minersville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
I like going to Hyundai for state inspection. They are professional and thorough.
I like they tell you what it needs before doing any work on the vehicle. It shows respect to the customer. We will do more business together in the future. Great job!
Recommended
Corey S. from Kelly Hyundai responded on 02/04/2020 11:48 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback and the kind words. We truly value having customers like you, and look forward to helping with any automotive needs you may have in the future. If there is anything we can ever do to help, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

BE
gravatar
Bruce E.
Macungie, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
the only place I will go from now on.
Recommended
Corey S. from Kelly Hyundai responded on 01/31/2020 04:02 AM

Thank you for taking the time to complete our survey, and the 5 star review! We appreciate your feedback and are pleased to hear your visit went well. If there is anything we can do to help in the future, please do not hesitate top let us know.

Thanks again,
Corey

Employees worked with

FM
gravatar
Francisco M.
Hegins, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always great customer service!!!
Freedom is an awesome place to visit and for your vehicle needs,I wouldn’t go any where else.. Great customer service,vehicle gets serviced really quick and customers like myself are treated very well thank you all so much,keep up the good work!!!!
Recommended
Corey S. from Kelly Hyundai responded on 01/28/2020 05:05 AM

Francisco,

We appreciate having you as a customer and always look forward to having you in service with us. If there ever is anything I can do to help in the future, do not hesitate to reach out to me.

Thanks again,
Corey

Employees worked with

Verified Customer
Frackville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service
Excellent honest service.. I only have my car serviced at Freedom Hyundai and will continue to do so. The staff is excellent! They are courteous, friendly and very knowledgeable. I purchased my vehicle 2013 and have always had my vehicle serviced at freedom and never had any issues. Thank you Freedom Hyundai !
Recommended
Corey S. from Kelly Hyundai responded on 01/25/2020 04:33 AM

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the kind words and having you as a customer. We look forward to helping any way we can in the future.

Thanks again,
Corey

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.