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CHRISTINE TONELLI

McGrath City Hyundai
Overall Rating
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(579 reviews)
40

Reviews of CHRISTINE TONELLI

LR
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Luis R.
Blue Island, IL
2018 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/06/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Honest review
When you walk into a service department or any business you expect to be greeted. This doesn’t happen here. I get the employees are busy but it takes 3 seconds to acknowledge your customer. Also when you’re called and told your vehicle is ready it should just be a matter of stopping in paying and the car be pulled up. My car wasn’t ready upon pick up. Lastly, the oil change reminder on the dash wasn’t reset. The sticker for the next oil change wasn’t replaced either.
Not Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 12/06/2019 03:24 PM

Hello Luis,  

My name is Christopher, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5052. I look forward to speaking with you soon.

Respectfully,

Christopher M. Hoelbl
Customer Specialist
McGrath City Hyundai
choelbl@mcgrathcity.com
773-804-5052

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2017 Hyundai Santa Fe S
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/27/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
RECALL
WAITING WAY TO LONG FOR A SERVICE THAT IT TAKE AN HOUR
Not Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 03/29/2019 06:30 AM

Hello Norbert,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5067. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-804-5067

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2013 Hyundai Elantra
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/15/2019
verified customer Verified Customer
Category: Service
Everyone is very NICE and Friendly.
The whole environment is very welcoming. They are very friendly. Kristine you make sure your costumer is taken care of. You go out of your way to make sure things get done. Laurie you were such great help yesterday. You took the time to explain things to me. Your very patient and understanding. Thank you for all you girls have done for me very appreciated. You GIRLS ROCK. Keep up the great work.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/26/2018
Service Type: Repair
Category: Service
Repair time
It took them 2 months to repair my veh.
Not Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 12/26/2018 10:03 AM

Hello Elizabeth,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-889-9090 Ext. 3767

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 01/16/2019 08:21 AM

Hello Elizabeth, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that both Christine & I  provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit! 

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
BH
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Bianca H.
Chicago, IL
2011 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2018
verified customer Verified Customer
Category: Service
Quick response
After my first response I was surprised at how quickly I was contact to get a resolution to my problems. I received information that I didn't know and that alone made me feel better. Sometimes just listening will help you to feel better about the any issues.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/16/2018
Service Type: Maintenance
Category: Service
No update
They don't call for updates on your car
Not Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 10/17/2018 06:25 AM

Hello Bianca,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
CH
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Claudia H.
Cicero, IL
2013 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/06/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Same
The waiting are and bathrooms have been clean.
Not Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/07/2018 07:26 AM

Hello Claudia,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathnetwork.com
773-889-9090 Ext. 3767

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/30/2018 01:59 PM

Hello Claudia,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Berwyn, IL
2013 Hyundai Elantra Co
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/03/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Too long of a wait time for vehicle service
Wait time was ridiculous, coffee machine was broken, no snacks and expensive service quotes.
Not Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 04/03/2018 02:06 PM

Hello Vesaida,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
HY
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Hakeem Y.
Chicago, IL
2017 Hyundai Santa Fe S
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/27/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Advisors needs more training in customer service
Service Advisor was incompetent and not knowledgeable of services being recommended and pushed to customers and don't check the accuracy of the bills presented to customer. I was over charged and still waiting to be refunded.
Not Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 03/27/2018 11:53 AM

Hello Mr. Yussuff,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
DG
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Desiree G.
Harwood Heights, IL
2016 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/26/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awful Experience
The facility itself is nice. The waiting room was comfortable. When I asked a gentleman at the counter about car battery’s he was very knowledgeable and helpful in making sure I understood what was being done to my car. However, I was blatenlty lied to on the phone. When I asked if my service would be covered he said yes. And when it came down to what had to be done I felt pressured and rushed into paying basically 400. I’m a young and new car owner and I will never be making that mistake again. The people that come to you for help should be able to trust you. I will not be coming back here again if I can help it.
Not Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 02/26/2018 12:28 PM

Hello,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2011 Hyundai Santa Fe
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/25/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
poor service/timing
first time of poor service
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 12/26/2017 11:01 AM

Hello,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2012 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/19/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Recall on engine
2012 Hyundai Sonata recall. Transportion sucked they didn't even care how you get home or how you get there
Not Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 12/19/2017 01:36 PM

Hello,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
NW
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Nancy W.
Des Plaines, IL
2017 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2017
verified customer Verified Customer
Category: Service
I feel it necessary to send a rescore of 5 due to the level of customer service exhibited in the follow up I have received regarding my concerns on my last visit to service my vehicle.
I would most definitely recommend McGrath to a friend or family member. The teams follow up is exceptional and it makes a customer feel that they are truly being heard.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/28/2017
Service Type: Repair
Category: Service
Level of service is always acceptable except for my last visit.
yes
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 09/28/2017 10:27 AM

Hello Nancy,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
ME
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Miguel E.
Chicago, IL
2012 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/16/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Bad Service
Brought car in for service for an airbag light on dashboard. Car was fixed and light disappeared but steering wheel was left way off center. Brought car back immediately after it was given to me. Car was never test driven even though steering assembly had been fixed. Steering wheel was fixed 2/3 but still a bit off Centered. Decided not to bring car back as work is not of quality that I am accustomed to with other dealer.
Not Recommended
Charles F. from McGrath City Hyundai responded on 09/16/2017 01:31 PM

Hello Miguel,

Thank you for choosing McGrath for your Hyundai service needs. Sharing your experience with us is highly valuable. We respect your decision to allow us to service your vehicle. Customer satisfaction is major key to McGrath reputation. If you could please give me a call or email at your earliest convenience, I want to discuss why this visit wasn’t a five star visit.

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
2015 Hyundai Santa Fe
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/08/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
This was the most disappointing service I've ever received!!
Terrible, I'm considering going to another dealer and leaving Hyundai completely!
Not Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/10/2017 06:48 AM

Hello Lakeesha,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
PB
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Patrick B.
Chicago, IL
2015 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/24/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
it use to be just great someone dropped the ball.
I dont like to told something is going to done at a certain time and it isn't. Then tell you it will be done in another 15 - 20 mins and it still isn't.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/26/2017 08:28 AM

Hello,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Park Ridge, IL
2012 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2017
verified customer Verified Customer
Category: Service
Christine Tonelli excellent service advisor
My wait may have been long with an appointment. CHRISTINE TONELLI explained there was long waitimg. I told her they need to look at their schedule department. She told me all that was need to be done but they had to orderived the parts. She told me she would call me Tuesday and she did.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/18/2017
Service Type: Maintenance
Category: Service
Right now to long wait times with appointment
I did refer a friend they bought a new Santa Fe fully loaded.that was twondering weeks ago . But after my secure vis it not to sure. My service gal was great .
Not Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 04/18/2017 01:06 PM

Hello,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2012 Hyundai Veloster
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/03/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Not impressed by service.
I still felt incomplete with comfort when I left and no car wash. I don't feel due diligence was performed when I brought in maintenance updates from dealer I bought the car from. Blue Link still shows these service needs to be done when I provided a copy of the work performed. Just not completely happy.
Not Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 03/04/2017 10:28 AM

Hello,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Elmwood Park, IL
2019 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/05/2021
Service Type: Maintenance
verified customer Verified Customer
5
Category: Service
Be prepared to wait
My wait time for a standard oil change was 2.5 hours.
CONSTANCIA M. from McGrath City Hyundai responded on 10/05/2021 02:00 PM

My name is Connie, I am the Customer Service representative here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2018 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/20/2021
Service Type: Maintenance
verified customer Verified Customer
5
Category: Service
Time-consuming
Plan to spend your whole day dealing with them even if your appointment is the first one of the day.
CONSTANCIA M. from McGrath City Hyundai responded on 09/22/2021 09:42 AM

My name is Connie, I am the Customer Service representative here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-804-5016. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

 

Employees worked with
CT
CHRISTINE TONELLI
IP
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Irena P.
Chicago, IL
2019 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2020
verified customer Verified Customer
Category: Service
Is good
Service is very good
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/14/2020
Service Type: Repair
Category: Service
Is good
Business is good service is very good
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 08/14/2020 01:02 PM

Hello Irena, 

My name is Christopher, Service Director here at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-692-1339. I look forward to speaking with you soon.

Respectfully,

Chris Capparelli
Service Director
McGrath City Hyundai
ccapparelli@mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
OO
gravatar
Oswaldo O.
Chicago, IL
2019 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Throttle pipe came out on 2019 Hyundai Sonata
No explanation given on why that happened. Relatively new vehicle with only 7k miles on it
Not Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 07/10/2020 03:50 PM

Hello Oswaldo, 

My name is Christopher, Service Director here at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-692-1339. I look forward to speaking with you soon.

Respectfully,

Chris Capparelli
Service Director
McGrath City Hyundai
ccapparelli@mcgrathcity.com

Employees worked with
CT
CHRISTINE TONELLI
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