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SureCritic / Hyundai Dealer / McGrath City Hyundai / DAVID BUSHEY
DB

DAVID BUSHEY

McGrath City Hyundai
Overall Rating
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(57 reviews)
8

Reviews of DAVID BUSHEY

NF
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Nicole F.
Chicago, IL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Amazing
Super fast service. All of my concerns were addressed and fixed. Forever grateful!
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 06/02/2021 10:09 AM

Nicole,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

 

Employees worked with
DB
DAVID BUSHEY
Verified Customer
Chicago, IL
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Exceptional Service
Provide excellent service, friendly environment.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 05/28/2021 05:42 AM

Toya,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

 

CONSTANCIA M. from McGrath City Hyundai responded on 05/28/2021 05:42 AM

Good Morning,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

 

Employees worked with
DB
DAVID BUSHEY
TY
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Troy Y.
Oak Park, IL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
good service
Good service David was a great help and had my car back to me with in the time frame he gave me.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 05/17/2021 06:08 AM

Troy,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
BH
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Barbara H.
Maywood, IL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Location good, knowledgeable staff
Staff are friendly and helpful. Service is always complete.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 05/06/2021 08:29 AM

Barbara,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
DM
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David M.
Oak Park, IL
2012 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
No respect for a customer's time
A wait of four-and-a-half hours to replace a couple brake lights and install wipers? During Covid? No respect whatsoever of a customer's time. David was clearly overworked. Most of the blame has to rest on the people who run the service department. This wasn't the first time basic service with an appointment resulted in a wait of hours here.
Not Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 05/01/2021 03:13 PM

David,
My name is Connie, I am the Customer Service representative here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
Verified Customer
River Grove, IL
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2021
verified customer Verified Customer
Category: Service
Good customer service
spoke with a representative and she was able to solve my problem and help me out.
Recommended
Employees worked with
DB
DAVID BUSHEY
Verified Customer
River Grove, IL
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2021
verified customer Verified Customer
Category: Service
Good customer service
spoke with a representative and she was able to solve my problem and help me out.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/28/2021
Service Type: Repair
Category: Service
terrible service
terrible service
Not Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 04/28/2021 12:16 PM

Kathy,

Thank you very much for taking the time out of your day to discuss your service visit.  I understand your time is valuable.  I appreciate the comments and will use your feedback to improve our department even more.   Thank you

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

 

Employees worked with
DB
DAVID BUSHEY
TY
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Troy Y.
Oak Park, IL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service
Was able to get my car in for service no appointment on Saturday. Granted my service required they keep my car most of they. David was very helpful and kept me updated on the progress.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 04/14/2021 10:13 AM

Troy,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
AC
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Aleksandra C.
Chicago, IL
2020 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/01/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great car brand. Dealership needs improvement on service.
Great car brand. Dealership needs improvement on service.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 04/02/2021 03:03 PM

Aleksandra,

My name is Connie, I am the Customer Service representative here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
DC
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Danilo C.
Lemont, IL
2020 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change and detailing
David guided me through the service process with ease and acted with urgency, very good sense of ownership. Thank you for a good job McGrath service crew.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 03/31/2021 10:31 AM

Danilo,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
BW
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Becca W.
Oak Park, IL
2019 Hyundai Kona
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/24/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
CONSTANCIA M. from McGrath City Hyundai responded on 03/26/2021 09:30 AM

Becca,

My name is Connie, I am the Customer Service representative here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
DL
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Deloris L.
Westchester, IL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
The service
The service is great.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 03/23/2021 10:20 AM

Deloris,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
JC
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Jaime C.
Plainfield, IL
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/16/2021
Service Type: Maintenance
Category: Service
CONSTANCIA M. from McGrath City Hyundai responded on 03/16/2021 12:17 PM

Jaime,
Thank you very much for taking the time out of your day to discuss your service visit.  I understand your time is valuable.  I appreciate the comments and will use your feedback to improve our department even more.   Thank you

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

 

Employees worked with
DB
DAVID BUSHEY
Verified Customer
Melrose Park, IL
2016 Hyundai Elantra Gt
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/15/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Egar to help when arriving to the service department.
The young man that help was very informative.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 03/15/2021 11:51 AM

Anonymous,

My name is Connie, I am the Customer Service representative here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
TR
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Tracey R.
Chicago, IL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer service is always good
Very good service
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 03/13/2021 10:10 AM

Tracey,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
SS
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Seamus S.
Oak Park, IL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
I was very happy with everything David did to help out.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 03/12/2021 09:15 AM

Seamus,

My name is Connie, I am the Customer Service representative here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
MH
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Martha H.
Chicago, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service department
Everyone is very caring and respectful and I really appreciate the feedback and help that David provided me with. He kept me in track from the beginning to the end of service. Everything were done in good times as promised.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 03/11/2021 06:26 AM

Martha,
My name is Connie, I am the Customer Service representative here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
JR
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Jaquiese R.
Berwyn, IL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
I will recommend this place to my friends and I will return for my next service
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 03/03/2021 12:16 PM

Jaquiese,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
JG
gravatar
John G.
Chicago, IL
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
A+++++++
Great Service
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 02/17/2021 10:03 AM

John,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
LT
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Linda T.
Berwyn, IL
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Ldt
Satisfied with the service
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 02/17/2021 01:12 PM

Linda,

My name is Connie, I am the Customer Service representative here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Employees worked with
DB
DAVID BUSHEY
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