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DUSTIN A HELLER

St. Charles Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(56 reviews)
0

Reviews of DUSTIN A HELLER

Verified Customer
O Fallon, MO
2020 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
verified customerVerified Customer
Category: Service
Excellent customer service
I appreciate the attention to great customer service!
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
DH
DUSTIN A HELLER
JF
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Jody F.
Saint Charles, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Local personnel are very good to work with
I have had car 2years never had bad service
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
DH
DUSTIN A HELLER
Verified Customer
Saint Charles, MO
2020 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2020
verified customerVerified Customer
Category: Service
Great Response to service
Very quick response to a problem with service time. Thank you!
Recommended
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
RA
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Ross A.
O Fallon, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Dept
Chris was outstanding ding to work with! He went out of his way the help resolve the problem.
Recommended
CLINT J. from St. Charles Hyundai responded on 11/18/2020 10:12 AM

Thank you for rescore and feedback about Chris. We appreicate to response!

Sincerely,
Clint Johnson
Service Manager
636-278-9233

Employees worked with
CL
CHRISTOPHER LIPE
DH
DUSTIN A HELLER
DP
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Dennis P.
Chesterfield, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service was done on time like they said it would be.
Always good service & never high pressure to purchase services which I don't need.
Recommended
Brad D. from St. Charles Hyundai responded on 11/19/2020 09:09 AM

Thank you for the great five star survey! we hope to see you soon for your next scheduled maintenance. 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
CT
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Cynthia T.
Saint Peters, MO
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent service. Friendly and helpful staff.
Recommended
Brad D. from St. Charles Hyundai responded on 11/19/2020 09:09 AM

Thank you for the great five star survey! we hope to see you soon for your next scheduled maintenance. 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
Verified Customer
Swansea, IL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5 Star Service!!!
Great service all the time! Which is why I always will come back and bring others!!! The #1 Service Dept hand down!! Keep up the good work!!!
Recommended
Brad D. from St. Charles Hyundai responded on 10/20/2020 07:01 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
KN
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Kanada N.
Kirksville, MO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Kanada
Everyone is easy to work with, I called to make an appointment for an oil change on Monday and they got me in on Wednesday. They picked up my car and brought it back to me. Also had a chip in my windshield and they found the cheapest replacement for me. Very appreciative of their service.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 09/30/2020 05:38 AM

Thank you for the great five star survey! We hope to see you soon for your next service appointment!

Tyler Rodriguez
Service Advisor
636-441-4481
ext. 1620
tyler.rodriguez@stcharlesauto.com
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DH
DUSTIN A HELLER
Verified Customer
Saint Peters, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!
We are on our second Hyundai. The service department has always been exceptional in service on the car and how they treat their customers!
Recommended
Brad D. from St. Charles Hyundai responded on 09/21/2020 02:50 PM

Thank you for the survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
TL
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Terry L.
Saint Louis, MO
2017 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always easy to get an appointment and the service is fabulous.
My go to for my car. I trust them to get the job done correctly and quickly. The staff is always courteous and friendly, and the waiting room is very comfortable and inviting.
Recommended
Brad D. from St. Charles Hyundai responded on 09/22/2020 05:01 AM

Thank you for the survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
RP
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Reba P.
Saint Louis, MO
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT PLACE TO BE!!!!!!
EXCELLANT CUSTOMER SERVICE GREAT DEALER AND GOOD PEOPLE
Recommended
Brad D. from St. Charles Hyundai responded on 09/14/2020 06:19 AM

Thank you for the great five star survey.We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
CS
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Christine S.
Saint Peters, MO
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleased
So far I’ve been very happy with my experience with the service department. Plus- I asked for the complimentary car wash as well. I didn’t know they vacuumed the vehicle as well. I wouldn’t have even asked them to, as my vehicle is “dog friendly” and ALWAYS has dog hair in it. Thank you for saving me one of my many vacuum chores !!!!!
Recommended
Brad D. from St. Charles Hyundai responded on 08/28/2020 05:18 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
Verified Customer
Maryland Heights, MO
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service oriented
service oriented
Recommended
Brad D. from St. Charles Hyundai responded on 08/17/2020 03:18 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
LA
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Linda A.
Saint Charles, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
So professional So clean.
Fantastic
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 08/17/2020 03:20 PM

Thank you for the amazing five star survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DH
DUSTIN A HELLER
JC
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Jeffrey C.
Saint Charles, MO
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Top notch
Service was outstanding, above and beyond all expectations
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 08/04/2020 08:54 AM

Thank you for the five star survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DH
DUSTIN A HELLER
KH
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Kyle H.
O Fallon, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Dealership
The people make all the difference. Great service and very attentive. Would not go to another place.
Recommended
Brad D. from St. Charles Hyundai responded on 08/07/2020 05:11 AM

Thank you for  the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
Verified Customer
Saint Charles, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Efficient, got me in and out.
Recommended
Brad D. from St. Charles Hyundai responded on 07/31/2020 05:39 AM

Thank you for the great five star survey.We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
AH
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Altamese H.
MO
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The customer service is great !!!!
They're so welcoming! They're very thorough and they listen to any concerns you may have . I always have a great experience when I come here. I highly recommend.
Recommended
Brad D. from St. Charles Hyundai responded on 07/31/2020 05:31 AM

Thank you for the great five star survey.We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
JM
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John M.
O Fallon, MO
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sales & Service
Very confident and professional sales person who was not high pressure, but aggressively made the sale happen. I felt he was working for me
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 07/22/2020 02:26 PM

Thank you for the survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DH
DUSTIN A HELLER
JJ
gravatar
Jeffrey J.
St. Louis, MO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great First Service Experience
I bought my Hunday in March and took it in for first service in July. Things went very well. My service advisor, Tyler, was thorough, explained things well, and the work was done very timely. I actually have worked with two service advisors, Brad and Tyler, and they will both be my go-too’s for future service. I live closer to a South County dealership but this is where my business started and this is where my business will continue.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 07/22/2020 02:26 PM

Thank you for the great survey! We hope to see you soon for your next service appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DH
DUSTIN A HELLER
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