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SureCritic / Hyundai Dealer / St. Charles Hyundai / DON MCELREA
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DON MCELREA

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(188 reviews)
58

Reviews of DON MCELREA

DT
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David T.
Saint Peters, MO
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
6 month old car checkup and oil change
Just great people, and excellent service. Not much more to offer than.. I'll be buying my next car here!
Recommended
Brad D. from St. Charles Hyundai responded on 05/16/2017 05:33 AM

thank you for the very positive five star survey on your latest service trip to our dealership. we greatly appreciate all your business done with us!

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
TW
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Taylor W.
Grover, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very Nice and Helpful
They got me in to do a 60,000 recommended tune up on my car after I either didn't complete setting it up online or I set it up at the wrong dealership. They got my car in and out within 5hrs even though I had no appointment in the system. They were great and very nice about it. I have never had a bad experience here!
Recommended
Bob R. from St. Charles Hyundai responded on 05/01/2017 01:32 PM

Thank you for your continued service with us ! it is always our pleasure to keep your vehicle up to date and safe on the road ..

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
JB
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James B.
Saint Peters, MO
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
taking care of our 2007
very professional & knowledgeable, pleasant atmosphere, curtious
Recommended
Bob R. from St. Charles Hyundai responded on 04/25/2017 05:16 AM

Thanks you for the positive review !your business is always
appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
CC
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Cecelia C.
Saint Peters, MO
2002 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Everyone is friendly and polite and when I call for an appointment the service staff always tries to work me in immediately.
Recommended
Bob R. from St. Charles Hyundai responded on 04/21/2017 05:36 AM

Thank you for your business as always ! we appreciate you !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
PH
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Paul H.
Lake Saint Louis, MO
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
100,000 miles in 5 years and still drives like new
I appreciate the continued care Hyundai provides. They make suggestions of needed work but never push non-essential repairs. I feel confident as I'm preparing for my next road trip.
Recommended
Brad D. from St. Charles Hyundai responded on 04/07/2017 09:04 AM

thank you for the great five star survey, we appreciate all your continued business with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
SB
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Stephen B.
O Fallon, MO
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, competent, knowledgeable
five star
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 03/21/2017 10:46 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
JB
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Jeffrey B.
O Fallon, MO
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The people go out of their way to help.
I would recommend your Service department to anyone! It is one of the best I have ever used.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 03/14/2017 07:54 AM

Jeffrey,

Thank you for the positive review! I'm glade we were able to complete the recall on your vehicle in a timely manor.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
KL
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Kenneth L.
Saint Louis, MO
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
convinent and courteous, plus timely completion
excellent service advisors
Recommended
Brad D. from St. Charles Hyundai responded on 03/07/2017 06:29 AM

thank you for the great five star survey. we are happy to be your go to Hyundai dealership for all your vehicles needs. hope to see you soon for further routine maintenance.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
KB
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Keith B.
Bowling Green, MO
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Very efficient
Recommended
Bob R. from St. Charles Hyundai responded on 02/13/2017 12:29 PM

Thanks for your positive review,your business is always
appreciated..

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
ER
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Elizabeth R.
Saint Charles, MO
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
A+ team
Great people = great service
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 02/08/2017 05:16 AM

Thank you for the positive review! If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
DM
DON MCELREA
Verified Customer
Dardenne Prairie, MO
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality Service
The attention received from Service Dept on maintaining my vehicle and its continued performance is what has kept me coming back for 12 years
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 02/02/2017 05:12 AM

Thank you for the great review! We greatly appreciate your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
DM
DON MCELREA
SB
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Stephen B.
O Fallon, MO
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, competent, knowledgeable
Yes
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 01/24/2017 05:09 AM

Thank your for the positive review! If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Employees worked with
DM
DON MCELREA
BS
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Brynn S.
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast service
It's always a treat to go to Hyundai. It's clean, and I can take my laptop and work from a desk there.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 12/14/2016 06:31 AM

Thanks for the 5 star review! It's our pleasure to provide you with a great service visit. Thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
DM
DON MCELREA
TC
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Theresa C.
Saint Peters, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
na
na
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 11/29/2016 06:21 AM

Thank you for the positive review. We appericate your busniess. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Employees worked with
DM
DON MCELREA
GF
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Gary F.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Maintainance
Courtesy and good service
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 11/23/2016 09:51 AM

Thank you for the 5 star review! We appreciate your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
DM
DON MCELREA
Verified Customer
Saint Peters, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful Customer Care
One of the reasons I bought from St. Charles Hyundai was because of their excellent service reputation, which is very true.
Recommended
Brad D. from St. Charles Hyundai responded on 11/21/2016 09:21 AM

thank you for the great 5 star review, we appreciate all your business done with our dealership.

thank you, Brad Dean
Hyundai service

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
GJ
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Gregory J.
Dardenne Prairie, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Dealership Service
Service was completed well and in a timely manner
Recommended
Bob R. from St. Charles Hyundai responded on 11/14/2016 05:58 AM

Thank you for your business ! and as always we appreciate your service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
DM
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DENNIS M.
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly service
Always a great experience
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 10/17/2016 05:44 AM

Thank you for the 5 star review! We thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
DM
DON MCELREA
AA
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Anatoliy A.
O Fallon, MO
2009 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Anatoliy Abbott
Service is Good.
Recommended
Bob R. from St. Charles Hyundai responded on 10/11/2016 02:25 PM

Thank you for your continued service it is always a pleasure.look forward to our next service together.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
DD
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Donna D.
Maryland Heights, MO
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Close to my home and I purchased the car from this dealership
Treated well when I come in for service
Recommended
Brad D. from St. Charles Hyundai responded on 10/06/2016 09:30 AM

thank you for the great review. we appreciate all the business you do with our dealership.

thank you, Hyundai service

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
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