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SureCritic / Hyundai Dealer / Eckert Hyundai / DAVID SHIPLETT
DS

DAVID SHIPLETT

Eckert Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(169 reviews)
73

Reviews of DAVID SHIPLETT

SL
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Steve L.
Denton, TX
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
They did a great job! Everybody was Friendly & Professional
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/29/2019 05:18 AM

Thank yo for the great survey sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
JB
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Jacquelin B.
Denton, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Happy customer
Friendly honest service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/19/2019 06:17 AM

Thank you for the kind survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
Verified Customer
Lewisville, TX
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
no Review
n
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/24/2019 05:18 AM

Thank you sir, i will pass it along.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
JO
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Jane O.
Frisco, TX
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Appointment on 7/9/3019
They are so efficient here and let you know what needs to be done before they do it.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/12/2019 02:31 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
SP
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Stephen P.
Corinth, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always kind, fast and reliable
Easy to book, kind staff and fast and reliable service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/10/2019 05:52 AM

Thank you for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
JH
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Jay H.
Lewisville, TX
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service Continues
Great service as always. Appointment times are honored and the service is excellent and of great value.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/16/2019 11:28 AM

Thank you so much.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
EW
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Evelyn W.
Lewisville, TX
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Organized & Solid Service Department
I made the appointment online, received follow up text and email confirming the appointment. Responsive and friendly service folks, did the work timely and called when it was completed and ready to pick up.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/09/2019 01:15 PM

Thank you ma'am

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
PH
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Phillip H.
Flower Mound, TX
2009 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, honest and a good place to do business!
A word of thanks to Jimmy! My wife heard an awful noise coming from her Tucson and called Eckert in a panic. Jimmy took it all in stride. The next day he had a mechanic ride with my wife, diagnosed the problem and the vehicle was ready to go in a couple of hours. A great job much appreciated.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/06/2019 09:53 AM

Thank you so much for the kind response.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
SK
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Stephanie K.
Sanger, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Top Notch
Unlike most dealerships, I never dread taking my car to Eckert for service. They are friendly and professional. They get me in and out in a timely fashion. They will always have my business for as long as I own my Hyundai. I will be buying my next Hyundai from them again when the time comes.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/15/2019 06:34 AM

Thank you Ms. Koiner, that was very nice for you to say.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
Verified Customer
Denton, TX
2005 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
ALWAYS QUICK AND EFFICIENT
Would not take my vehicle anywhere else!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/20/2019 01:25 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
NG
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Naomi G.
Lake Dallas, TX
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Great Customer Service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/07/2019 06:10 AM

You are so kind, thank you for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
CB
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Christopher B.
Lake Dallas, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and Painless
Love how fast you can get in and out of there with an appointment. Only thing I wish is someone would have washed and vacuumed my car after the recall, oil change and tire rotation. Other than that, great service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/04/2019 05:45 AM

We are currently limited by space at the moment due to the growth of the dealer(no automatic car wash), please let us know and we can hand wash and vaccumn vehicle. It does add some additional time but we will be happy to do it.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
Verified Customer
Lewisville, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Review of Service
Brought car in for oil change and everything went great.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/05/2019 05:01 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
DB
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Donald B.
Lewisville, TX
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service was fantastic & fast!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/26/2019 11:04 AM

Thank you sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
CC
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Crystal C.
Denton, TX
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Repairs
We have an older Santa Fe (2004). We needed some significant repairs that were going to run $3,000 plus. The only card that we had available to use was an American Express card. The cashier in service explained that Eckert doesn't accept American Express. I initially told her we would work on something and get back to them. The next day the service tech called me and asked about the repairs and I told him that we were exploring options to pay for the repairs. Within a few minutes he had called back and told me the owner had said that if the only way to the repairs done, was through American Express then they would take it this one time. Now, the owner certainly didn't have to do that. However, the fact that ownership would do this verifies what I've done for a long time. Eckert takes care of it's customers better than any other dealership that I've ever dealt with.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/21/2019 04:43 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
MH
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Melanie H.
Denton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Well done
?
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/14/2019 02:37 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
Verified Customer
Lewisville, TX
2018 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
.
.
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/26/2018 08:23 AM

Thank you


Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
BM
gravatar
Bonnie M.
Denton, TX
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The people!
Everyone at Eckert is friendly, kind and professional.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/21/2018 07:38 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
Verified Customer
Denton, TX
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
As always a good experience with Eckert service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/12/2018 05:34 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
JG
gravatar
John G.
Denton, TX
2004 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Quick honest service at a reasonable price.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/12/2018 05:59 AM

Thank you sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
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