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SureCritic / Hyundai Dealer / Huffines Hyundai Plano / EFREN Y PALMA
EP

EFREN Y PALMA

Huffines Hyundai Plano
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(41 reviews)
63

Reviews of EFREN Y PALMA

CP
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Charles P.
Plano, TX
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
took car in for a recall.
It was easy to make the appointment and service was done in less time than anticipated.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/23/2022 12:44 PM

Charles, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
DC
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David C.
Richardson, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good.
Fast service.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/21/2022 05:20 AM

David, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
Verified Customer
Carrollton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
Great service
I will most likely come back for the future services
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/17/2022 12:29 PM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
VR
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Vijayakumar R.
Plano, TX
2016 Hyundai Elantra Gt
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
verified customerVerified Customer
9
Category: Service
Service Manager called and he has sorted out the issues with me
Earlier I left a feedback that the online price is not matching with the price service technician quoting and long wait time before any one attended me in the car.
Service Manager called me personally and told the online price mismatch has been fixed and better service could be expected next time,
Employees worked with
EP
EFREN Y PALMA
Verified Customer
Garland, TX
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
Wonderful service
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 02/09/2022 07:40 AM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
Verified Customer
Frisco, TX
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2022
Service Type: Repair
verified customerVerified Customer
5
Category: Service
Quick and easy
Quick and easy
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/15/2022 02:55 PM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
ML
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Marilyn L.
Dallas, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Love Huffines Hyundai Service
Love Huffines Hyundai Service Department
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/13/2022 12:08 PM

Marilyn, thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
Verified Customer
Plano, TX
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
good
Very Good
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/13/2022 12:02 PM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
Verified Customer
Plano, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Will be coming back
Great experience!
BRANDON H., Service Director from Huffines Hyundai Plano responded on 12/31/2021 01:55 PM

Thank you for the feedback. We appreciate it. 

Brandon Henson Service Director 972-867-5000
Employees worked with
EP
EFREN Y PALMA
Verified Customer
Carrollton, TX
2013 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
verified customerVerified Customer
10
Category: Service
recall
The service was very successful. The technician was friendly and did the job on time. Highly recommended
Employees worked with
EP
EFREN Y PALMA
CC
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Cheryll C.
Dallas, TX
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Quick and easy
I like the pick up services
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/30/2021 05:12 AM

Cheryll, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
CN
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Chiedza N.
Wylie, TX
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent
Service was great... Exceptional
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/27/2021 05:47 AM

Chiedza, thank you for taking the time to share your feedback. We look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
WK
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Wanda K.
Plano, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Service Department
They have obviously changed staff since I last went there as they were very nice and very caring about my issues. Would recommend to others
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/22/2021 01:57 PM

Wanda, thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
Verified Customer
Plano, TX
2021 Hyundai Venue
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
verified customerVerified Customer
8
Category: Service
Services
Excellent overall ?
Employees worked with
EP
EFREN Y PALMA
Verified Customer
Plano, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Amazing
Did amazing job! Left with a good impression
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/04/2021 07:41 AM

 thank you for your feedback. We appreciate you choosing Huffines!

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
LE
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Lori E.
Terrell, TX
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
recall visit
We brought out 2019 Tuscon in for a warranty recall and the staff at the dealership was very friendly and helpful, they got our car back in a timely matter and everything was to our satisfaction, thanks to the great staff at Huffins of Plano.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/01/2021 05:14 AM

Lori, thank you for taking the time to share this feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
Verified Customer
Aubrey, TX
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Kona Service
No openings for service for my Kona as all of November was fully booked but I logged in one evening and saw an opening for 5:30 pm Friday evening. Booked it on line received a follow up call confirming. The stressful part was driving to the Dealership. Once there, the service was quick and friendly. Nice way to end my Friday and start my weekend
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 11/24/2021 05:36 AM

Thank you for your support! We value your business! Glad we got your Friday ended on a good note. 

Craig Ellis Service Manager 972-202-2168

Employees worked with
EP
EFREN Y PALMA
Verified Customer
Dallas, TX
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Service
It was a great experience.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 11/02/2021 01:06 PM

Thank you for your support! We appreciate your business!

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
Verified Customer
Frisco, TX
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2021
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Quick courteous service
Service personnel great
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 10/20/2021 01:04 PM

Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate  you!

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
DY
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David Y.
Plano, TX
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent
Great Service!
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 10/15/2021 07:32 AM

Your commitment as a customer is much appreciated! We look forward to serving you again in the future!

Craig Ellis Service Manager 972-202-2168
Employees worked with
EP
EFREN Y PALMA
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