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SureCritic / Hyundai Dealer / Suburban Hyundai of Troy / ERIC COPPOLA
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ERIC COPPOLA

Service Advisor
Suburban Hyundai of Troy
Thank you for choosing Suburban Hyundai of Troy for your services. I am looking forward to meeting you and helping out however I can.
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(90 reviews)
81

Reviews of ERIC COPPOLA

KF
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Katherine F.
Rochester, MI
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great Service
Always fantastic service!
Employees worked with
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ERIC COPPOLA
Service Advisor
SM
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Sundaram M.
Troy, MI
2014 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent Customer Service
Customer service is extremely good, the advisor asked about all the issues and explained the process in detail.
Employees worked with
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ERIC COPPOLA
Service Advisor
Verified Customer
Clawson, MI
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Quick, friendly service
Eric was great to work with. There was an issue with our part and he took care of us
Employees worked with
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ERIC COPPOLA
Service Advisor
Verified Customer
Saint Clair Shores, MI
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service stop
Quick service, very professional staff.
Employees worked with
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ERIC COPPOLA
Service Advisor
Verified Customer
Clarkston, MI
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
A good experience.
Eric in service was a very friendly. He answered all my questions and gave good explanations. Very pleasant interaction.
Employees worked with
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ERIC COPPOLA
Service Advisor
Verified Customer
Smiths Creek, MI
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Good service.
Scheduled an appointment, solid service.
Employees worked with
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ERIC COPPOLA
Service Advisor
AB
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Amanda B.
Lapeer, MI
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great experience, very professional
I love Suburban Hyundai. I've have taken my car back for every oil change or maintenance needed. The service department explains everything up front, they have never tried pushing anything I didn't want on me. This last time I came in I needed the basic oil change and tire rotation, but I felt like my car was off without being able to explain what it was. The service leader listened to me and different choices. I chose what fit my budget and what was necessary in my opinion. Will go back everytime.
Employees worked with
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ERIC COPPOLA
Service Advisor
CK
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Charles K.
Royal Oak, MI
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Courteous and friendly staff. Clean facility.
Easy to make appointment and honest staff. Very clean and nice facility. Repair work done in reasonable time for routing maintenance.
Employees worked with
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ERIC COPPOLA
Service Advisor
GR
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Gabriel R.
Royal Oak, MI
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
Service was exceptional. I will be back.
Employees worked with
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ERIC COPPOLA
Service Advisor
MB
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Mustafa B.
Sterling Heights, MI
2020 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2022
verified customer Verified Customer
10
Category: Service
Beautiful
Before I had poor expireanse . But now it is very well.
Employees worked with
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ERIC COPPOLA
Service Advisor
Verified Customer
Troy, MI
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Exceptional
Experienced professional and prompt service.
Employees worked with
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ERIC COPPOLA
Service Advisor
Verified Customer
Beverly Hills, MI
2022 Hyundai Elantra N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Repair
verified customer Verified Customer
8
Category: Service
Great people
Eric and the service department as well as Ben in sales are great. My only gripes are toward the parts department.
Employees worked with
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ERIC COPPOLA
Service Advisor
AK
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Awad K.
Hamtramck, MI
2015 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customer Verified Customer
10
Category: Service
Communication is the key.
Never had any issues with Suburban hyundai in service department for any maintenance nd work done . Maybe communication was little off & i felt lost at one point but Chris is always the man to go to . Always working to be the best & I appreciate him & he's new partner Eric for making things work at end day . & taking care of my 2015 Jenny.
Employees worked with
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ERIC COPPOLA
Service Advisor
MK
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Muhammad-Junaid K.
Utica, MI
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Best Hyundai Dealership!
Best Service and quality of work.
Employees worked with
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ERIC COPPOLA
Service Advisor
Verified Customer
Troy, MI
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
quick service
quick service
Employees worked with
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ERIC COPPOLA
Service Advisor
JP
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Judith P.
Clarkston, MI
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
service
Quick service.
Employees worked with
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ERIC COPPOLA
Service Advisor
CO
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Christine O.
Madison Heights, MI
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great
Always have great service!
Employees worked with
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ERIC COPPOLA
Service Advisor
Verified Customer
Warren, MI
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent Service
Had a great experience. Quick Service
Employees worked with
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ERIC COPPOLA
Service Advisor
WZ
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William Z.
Royal Oak, MI
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great job overall
Scheduling was very easy. I had a great service rep and although it was not his fault (software update took a lot longer than expected), he was so professional and apologetic. I knew it wasn't his fault so I told him not to worry about it.
Employees worked with
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ERIC COPPOLA
Service Advisor
JT
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Jason T.
Detroit, MI
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
My experience with Suburban Hyundai of Troy.
My experience with Suburban Hyundai of Troy, have always been a good experience. The service staff are very polite, and knowledgeable about their product and services. I will recommend a friend or family member to the Suburban Hyundai of Troy.
Employees worked with
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ERIC COPPOLA
Service Advisor
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