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we apolize for the poor communications, we are having difficulties receiveing parts, however that is no excuse not keeping you updated, we will discuss our store police of keeping our customers updates and informed of their vehicles; please bring your vehicle in, we like to take care of your oil change and tire rotation, to insure we keep you as a loyal custoomer, our business is very important to us.
Awad, we are very sorry for our lack of communications, we will work with our team to once again ensure the importance of communications skills, there is no excuse not providing updates in a timely manner. We are fortunate you have choosen us as your dealership for your vehicle needs and we will never thake that for grant; please continue to bring your vehicle to us and we will promise to improve our communicatiosn with all your future needs.
Thank youj for your comments and we will make sure we your next experiece will be superb.
Thank you for taking time to speak with us today regarding your recent service experience. I am happy that we were able to resolve your concerns accordingly. Please check your email based on our discussions to ensure your satisfaction.
Best regards,Chris Lange
Thank you for your recent review and I would love to speak with you regarding your experience. We will be reaching out again today to resolve your concerns. I look forward to speaking with you.