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SureCritic / Hyundai Dealer / Eckert Hyundai / JAIME CHEVEZ
JC

JAIME CHEVEZ

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(315 reviews)
89

Reviews of JAIME CHEVEZ

AS
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Alan S.
Flower Mound, TX
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very reliable Service
Bought a second new/used car from them. And unlike the previous dealership where we bought the first Hyundai, they have been very good and helpful with everything. Including tracking down our cars previous owner to get the second key and remote for us. No pressure to get extra repairs done that aren't necessary.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/09/2016 04:35 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
WC
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Walter C.
Corinth, TX
2015 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Overbooked service turns into long waiting times
Eckert Hyundai service is being really good so far and personal is very friendly.
Anyhow in my last service I was waiting one and a half hour for a simple oil change and tires rotation.
Feedback to the service manager: Don’t overbook more than what your personnel can handle.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/08/2016 08:54 AM

I am sorry you had to experience an extended visit that day sir. We try our very best to get people turned around quickly. We know your time is valuble and we need to respect it. Saturdays are a bit more challenging, we have added a new staff member to have that corrected for future visits.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
WM
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WILSON M.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Attitude. Meeting customer's needs and wants with a can do attitude.
In a New York second. They're the best I've ever experienced.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/04/2016 08:47 AM

Mr. McCracken

Thank you sir!

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
CD
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Carol D.
Krum, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They make the customer feel important.
They quickly serviced the vehicle and were very polite.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/26/2016 06:59 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Krugerville, TX
2004 Hyundai Tiburon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice people clean dealership
Fast service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/26/2016 06:55 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
DS
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Donna S.
Flower Mound, TX
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Eckert's a good car dealership
I have always been pleased with the service I received at Eckert.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/25/2016 03:02 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
LS
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Lloyd S.
Grapevine, TX
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Successful solving of my mechanical problem, education about the problem and the professionalism of the Technicians
Exceptional service, timely, problem solved. It was the expected "dream" mechanical dilemma solution!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/23/2016 10:16 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Denton, TX
2005 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT JOB
GREAT JOB
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/23/2016 06:40 AM

Thanks Ms. Barlow

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
DM
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Darrel M.
Denton, TX
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine Maintenance
Your employees are among the best I have seen.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/17/2016 07:03 AM

Thank you,  Mr. Marking

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
MR
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Maria R.
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thorough service and inspection every time.
Ever since I bought my car back in 2012, I have highly recommended the brand to 5 other people and each of them bought a Hyundai. I frequently ask them how they love their car and each have told me they absolutely love it!! :) I am always recommending Hyundai to people who are looking to buy or considering to buy a car.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/16/2016 01:21 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fine service
routine service handled promptly
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/13/2016 06:41 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
GG
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Gloria G.
Denton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
They seem interested in how my car is running for me.
They are caring and very accommodating. They try to make it as easy on me as they can. The work is excellent and I feel good when I drive off of the lot
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/13/2016 06:52 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Highland Village, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional service
They don't try to sell unnecessary services (like new filters) like some dealerships do
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/05/2016 09:13 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
KT
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Kyle T.
Denton, TX
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
They did fine
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/03/2016 06:25 AM

Thank you Kyle

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Denton, TX
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome Workers
Thanks for all your support Denton Team!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/28/2016 09:28 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Krum, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service with a smile
I am always greeted in a friendly welcoming way. They do their best to get you in and out quickly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/16/2016 06:18 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
HM
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Hailey M.
Denton, TX
2015 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Love Jimmie in the service department. He's always friendly, but never wastes any time.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/15/2016 07:29 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
AS
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Amber S.
Pilot Point, TX
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful customer service!
This dealership has all around excellent customer service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/13/2016 08:49 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
JM
gravatar
John M.
Corinth, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My review
The people at Eckert Hyundai make the service center a great place. The waiting area is clean and pleasant, the wait time is never too long and my service needs have always been met quickly and competently..
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/11/2016 06:49 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
LC
gravatar
LUCIA C.
2016 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great with no problems ?
Very good
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/09/2016 08:51 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
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