avatar

JASON COBURN

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(637 reviews)
82

SW
gravatar
Sandra W.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service team
Booking an appointment on line was easy, the service personnel were very friendly and helpful and my car was ready in less than an hour. Excellent service team and service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/14/2021 08:46 AM

Thank you Sandra for the excellent review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Quick, neat and clean. Excellent experience Thanks Jason
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/20/2021 04:45 PM

Thank you for the great review and recommendation for Jason Coburn your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

VM
gravatar
Victorina M.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people n great service!
I expect high quality service and I received just that!??
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/10/2021 07:57 AM

Thank you Victorina for the wonderful review and recommendation.

We are very happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

RD
gravatar
Richard D.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service Advisor Jason Coburn was very helpful in helping to diagnose, a particular challenging problem and concern with my 2012 Genesis - His patience and concern was very much appreciated, as was his knowledge of this particular issue with the Genesis.
I very much appreciate his up front, straight forward - “No Bull” approach in his dealings with me. Jason will continue to be my Service Advisor with my dealings with North Central Hyundai.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/17/2021 04:18 PM

Thank you Richard for the wonderful review and recommendation for Jason Coburn your advisor.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the miles ahead.

Michael Southern
Service Manager

Employees worked with

EO
gravatar
Elisa O.
Cave Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer service
Always Great Service before during and after the sale
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/13/2021 09:09 AM

Thank you Elisa for the fantastic review.

We are happy to be your dealer for sales and service and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

BG
gravatar
Bharath G.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
I really like the service at this dealership,
Not Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/04/2021 10:27 AM

Thank you Bharath.

We really like being your service center as well.  We look forward to being here for you for many more miles ahead.

Michael Southern
Service Manager

Employees worked with

BP
gravatar
Bert P.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Motor replacement
Jason my service writer went above and beyond to get my new motor installed and give me constant updates. He is an employee the dealership should be proud of.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/28/2021 02:31 PM

Thank you Bert for the wonderful review and recommendation for Jason Coburn your advisor.

Having the engine replaced is a big deal obviously, we are glad Jason was able to take care of you to get you back on the road safely and swiftly.  We look forward to seeing you again next time (let's plan on just changing oil on that visit - not the whole engine).

Again, thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service on Car
Took my car in for regular service & had it back in less than 45 minutes.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/16/2021 09:54 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

GS
gravatar
Gerald S.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service on 2020 Palisade
great service and great team
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/05/2021 03:24 PM

Thank you for the fantastic review.

We are so happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

JW
gravatar
James W.
Fountain Hills, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Another great service experience.
I can only say this appointment went as I have come to expect, prefect. My Tucson got a 30,000 mile service and was finished in a timely manner, again as I have gotten to expect. Service is and has been the best of any dealership we have used in the past.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/18/2020 03:32 PM

What a wonderful review, thank you so, so much.

It has been our pleasure to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Nice Place and People
Title says it all. Top notch service department. Only downside is they are very busy.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/10/2020 11:14 AM

Thank you for the fantastic review and recommendation.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

KC
gravatar
Kelli C.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
the service folks
I found this easy, timely and friendly. Great facility and very informative. Thanks
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/21/2020 08:27 AM

Thank you Kelli what a wonderful review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ms t. rubenstein
I have enjoyed everything regarding my Electra

Service people are outstanding.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/21/2020 08:26 AM

Thank you so, so much.

We're glad you are enjoying your Elantra and our service and we look forward to being here for you for each and every year and mile ahead.

Michael Southern
Service Manager

Employees worked with

JH
gravatar
John H.
Sedona, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding service dept we just bought a new Santa Fe a week ago. No pressure. Great personality and. Was knowledgeable of what he was selling
Same as above
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/17/2020 09:15 AM

Thank you John for the great review.

We are happy to be your Hyundai dealer for sales and service and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

SL
gravatar
Sylvia L.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Why am I pleased with this service?
The dealership itself seems to be a fairly new building, there is an ease of entering and people are ready to take your vehicle in based on your appointment. At this time of the pendemic, there was plenty of room to have your own space while you wait, it is a comfortable atmosphere. It didn't take entirely too long and the vehicle was nice and clean at delivery.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/11/2020 09:04 AM

Thank you Sylvia, what a wonderful review and recommendation.

We are very happy to be your dealer and we look forward to seeing you and your GT again next visit. 

Michael Southern
Service Manager

Employees worked with

AS
gravatar
Alison S.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional, courteous staff
Throughout the buying, collecting and serving of my daughters Kona she has always been treated very professionally and courteously by every staff member she has met.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/25/2020 11:21 AM

Thank you Alison for the wonderful review and recommendation.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

GM
gravatar
Gloria M.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Our favorite Hyundai dealership
Service has always been great
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/25/2020 11:19 AM

How nice, thank you so, so much.

We are happy to be your favorite dealership - that means a lot.  Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with

GB
gravatar
Gabrielle B.
Tempe, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service was tops
the experience I had was very good
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/03/2020 01:58 PM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

KH
gravatar
Kim H.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer
No hassles, no worries. The job is done correctly and timely. And I am always well informed.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/25/2020 03:48 PM

Thank you Kim for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

GS
gravatar
Gerald S.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service on 2020 Palisade
Great!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/21/2020 09:41 AM

Always great to see you Gerald.

Thank you for the wonderful review and we look forward to seeing you and your Palisade again next visit.

Michael Southern
Service Manager

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.