Business Solutions
English Español
SureCritic / Auto Maintenance / Veryl's Automotive Services / Jeff Poirier
JP

Jeff Poirier

Veryl's Automotive Services
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(140 reviews)
99

Reviews of Jeff Poirier

SH
gravatar
SCOTT/JACKIE H.
South Hadley, MA
2012 Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
9
Great Job by the Team at Veryls....!
They were able to complete the oil change and schedule a future appointment for me, as they get booked very quickly.
Employees worked with
JP
Jeff Poirier
SB
gravatar
SARAH/JONATHAN B.
West Springfield, MA
2014 Subaru XV Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Veryl's Does it Again!
My car had made a clicking sound a few years ago when making turns. I told Jeff about it when I was at Veryl's and he took a look at it. He said it was fine for now, but to keep an eye on it and when it got louder/more frequent to bring it back in. Almost three years later it was louder/more frequent so I brought it back in and they fixed it quickly.

That's what I like about Veryl's - they are honest and never try to do extra work to pad the bill. We have been coming to Veryl's for 10+ years now and plan to with all our car needs
Employees worked with
JP
Jeff Poirier
MA
MIKE/SALLIE A.
South Hadley, MA
2015 Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
Quick fix to a grinding problem
I had an appointment for scheduled routine service on my Subaru but a grinding noise had developed since my last visit. At previous time, brakes had been serviced. Since then a grinding and squealing occurred when brakes were used.
Jeff didn’t explain; he said it would be fixed … new pads, new rotors. And when I tried to pay, “No charge”.
I don’t see that attitude at many places.
Employees worked with
JP
Jeff Poirier
KB
KATHLEEN B.
South Hadley, MA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
10
Sticker and oil change.
Very friendly and comfortable waiting room and greeting. They explained in detail what additional work was recommended.
Employees worked with
JP
Jeff Poirier
JC
JOHN C.
Ludlow, MA
2016 Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
8
Rob and Jeff were awesome got my car in quickly and Justin was great too setting-up the appointment
Everyone was great
Employees worked with
JP
Jeff Poirier
JG
JACK G.
Granby, MA
2018 Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
1st time mechanical work at Veryl's
Work was done / completed in a timely fashion...as was promised!( which allowed me to schedule drop off & pick up without any concerns) I was also promised the work would be rechecked & reevaluated the next time I would be stopping by Veryl's.
And appreciated all the correspondence which kept me informed...and, a pleasant, friendly staff to deal with..thank you
Employees worked with
JL
Justin L
JP
Jeff Poirier
Verified Customer
South Hadley, MA
2015 Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Veryl's Automotive
Excellent place for car repairs. Deservedly have a very positive reputation in South Hadley.

Quality service & very cordial and courteous.
Employees worked with
JP
Jeff Poirier
BW
BERTON/LINDA W.
South Hadley, MA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Always pleased with Veryls work and service
Have been going to Veryls for service for a number of years. Their work is excellent and trustworthy. They go out of their way to please the customer.
Employees worked with
JP
Jeff Poirier
GH
GARY/PEGGY H.
2021 Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Great
Thank you for getting my car in so quickly!
Employees worked with
JP
Jeff Poirier
RB
RACHEL B.
South Hadley, MA
2016 Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Excellent Service
They may be one of the smaller car service businesses around but they are certainly the best! Competitively priced with friendly personalized service at its best!
Employees worked with
JP
Jeff Poirier
DS
DYANN S.
South Hadley, MA
2009 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2024
verified customerVerified Customer
10
Veryl’s Automotive Services is Family!
I have been a Customer of Veryl's for some years now. After moving to area from another State, using other Automotive Businesses, I found a reliable place. Adding, with integrity and more than once our Hero in the hardest of times with keeping the car on the road! Excellent Service and Mechanics.
Employees worked with
JP
Jeff Poirier
JP
gravatar
JIM P.
South Hadley, MA
2009 Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2024
verified customerVerified Customer
10
Outstanding!!
Can’t say enough about Veryl’s. Friendly staff, repairs are always top notch! Best customer service!! Thanks Jeff and team!
Employees worked with
JP
Jeff Poirier
Verified Customer
South Hadley, MA
2012 Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
Always lovely and attentive!
Always kind and polite, Consistent quality in care!
Employees worked with
JL
Justin L
JP
Jeff Poirier
MP
MYRON P.
South Hadley, MA
2012 Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2024
verified customerVerified Customer
10
Brake Repair
Great service!
Employees worked with
JP
Jeff Poirier
Verified Customer
South Hadley, MA
2013 Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2024
verified customerVerified Customer
10
100,000 mile check up and rear brakes
As always...great job, reasonable prices. They are the best.
Employees worked with
JP
Jeff Poirier
MR
MITCH R.
South Hadley, MA
2025 Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2024
verified customerVerified Customer
10
Wonderful service as usual
Timely service to patch a tire slow leak. Job completed when promised during pre-holiday rush. Courteous interactions as always. Very reasonable charge.
Employees worked with
JP
Jeff Poirier
PO
gravatar
PAT O.
Granby, MA
2019 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/18/2024
verified customerVerified Customer
9
Always a pleasure dealing with Veryl’s Automotive. The staff and the owner, Jeff, are vey professional and knowledgeable.
I have been with Veryl’s Automotive for a number of years and have always been satisfied with their work. They are very accommodating even it is a last minute call with a problem. The staff are very knowledgeable and professional. I would highly recommend them.
Employees worked with
JP
Jeff Poirier
AZ
gravatar
AIMIE Z.
South Hadley, MA
2019 Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2024
verified customerVerified Customer
10
Excellent service, as always
I always come to Veryl's for everything my vehicle needs. They're fantastic at making sure my car is safe and well taken-care of, they always explain things in terms I can understand, they're always friendly and empathetic, and I never feel pressured or "upsold" into things I don't need. In fact, I frequently feel that they're *saving* me money whenever possible.

A++++, I want everyone to come here except it makes it really hard to get an appointment. Just kidding, when I really need them, they always fit me in. Thanks to Jeff, Justin, Robb, Tanya, and all the people working hard in the shop to keep my car well taken care of.
Employees worked with
JL
Justin L
JP
Jeff Poirier
HB
HENRY B.
South Hadley, MA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
Excellent Service
Replaced my starter in urgent circumstances. Responsive and reasonable prices. Highly dependable.
Employees worked with
JP
Jeff Poirier
JG
JACK G.
Granby, MA
2018 Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2024
verified customerVerified Customer
10
Quick resonse
Even without a scheduled app.
management was able to fit me in the following day, knowing I was heading out on a vacation trip.
The necessary work was done to my complete satisfaction.Also, upon their safety check add'l action was taken to insure my trip would be safe , and was also told to be watchful of possible issue that could be checked at a later time....received all of the confirming paperwork to keep for my records...very professional done.....thanks.....Jack G.
Employees worked with
JP
Jeff Poirier
Displaying Review 101 - 120 of 140 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.