JP

Jeff Poirier

Veryl's Automotive Services

Overall Rating

5.0

(158 reviews)

99

Reviews of Jeff Poirier

MA

MIKE/SALLIE A.

South Hadley, MA

2015 Subaru Forester

12/28/2024

Verified Customer

10

Quick fix to a grinding problem

I had an appointment for scheduled routine service on my Subaru but a grinding noise had developed since my last visit. At previous time, brakes had been serviced. Since then a grinding and squealing occurred when brakes were used.
Jeff didn’t explain; he said it would be fixed … new pads, new rotors. And when I tried to pay, “No charge”.
I don’t see that attitude at many places.

Employees worked with

KB

KATHLEEN B.

South Hadley, MA

2019 Hyundai Santa Fe

12/24/2024

Verified Customer

10

Sticker and oil change.

Very friendly and comfortable waiting room and greeting. They explained in detail what additional work was recommended.

Employees worked with

JC

JOHN C.

Ludlow, MA

2016 Toyota RAV4

12/24/2024

Verified Customer

8

Rob and Jeff were awesome got my car in quickly and Justin was great too setting-up the appointment

Everyone was great

Employees worked with

JG

JACK G.

Granby, MA

2018 Buick LaCrosse

12/20/2024

Verified Customer

10

1st time mechanical work at Veryl's

Work was done / completed in a timely fashion...as was promised!( which allowed me to schedule drop off & pick up without any concerns) I was also promised the work would be rechecked & reevaluated the next time I would be stopping by Veryl's.
And appreciated all the correspondence which kept me informed...and, a pleasant, friendly staff to deal with..thank you

Employees worked with

Verified Customer

South Hadley, MA

2015 Lexus RX 350

12/20/2024

Verified Customer

10

Veryl's Automotive

Excellent place for car repairs. Deservedly have a very positive reputation in South Hadley.

Quality service & very cordial and courteous.

Employees worked with

BW

BERTON/LINDA W.

South Hadley, MA

2019 Hyundai Sonata

12/19/2024

Verified Customer

10

Always pleased with Veryls work and service

Have been going to Veryls for service for a number of years. Their work is excellent and trustworthy. They go out of their way to please the customer.

Employees worked with

GH

GARY/PEGGY H.

2021 Jeep Cherokee

12/19/2024

Verified Customer

10

Great

Thank you for getting my car in so quickly!

Employees worked with

RB

RACHEL B.

South Hadley, MA

12/13/2024

Verified Customer

10

Excellent Service

They may be one of the smaller car service businesses around but they are certainly the best! Competitively priced with friendly personalized service at its best!

Employees worked with

DS

DYANN S.

South Hadley, MA

2009 Hyundai Tucson

12/11/2024

Verified Customer

10

Veryl’s Automotive Services is Family!

I have been a Customer of Veryl's for some years now. After moving to area from another State, using other Automotive Businesses, I found a reliable place. Adding, with integrity and more than once our Hero in the hardest of times with keeping the car on the road! Excellent Service and Mechanics.

Employees worked with

JP

JIM P.

South Hadley, MA

2009 Honda Accord Sdn

12/10/2024

Verified Customer

10

Outstanding!!

Can’t say enough about Veryl’s. Friendly staff, repairs are always top notch! Best customer service!! Thanks Jeff and team!

Employees worked with

Verified Customer

South Hadley, MA

2012 Honda CR-V

12/03/2024

Verified Customer

10

Always lovely and attentive!

Always kind and polite, Consistent quality in care!

Employees worked with

MP

MYRON P.

South Hadley, MA

2012 Honda Civic Cpe

12/01/2024

Verified Customer

10

Brake Repair

Great service!

Employees worked with

Verified Customer

South Hadley, MA

2013 Subaru Legacy

11/30/2024

Verified Customer

10

100,000 mile check up and rear brakes

As always...great job, reasonable prices. They are the best.

Employees worked with

MR

MITCH R.

South Hadley, MA

11/28/2024

Verified Customer

10

Wonderful service as usual

Timely service to patch a tire slow leak. Job completed when promised during pre-holiday rush. Courteous interactions as always. Very reasonable charge.

Employees worked with

PO

PAT O.

Granby, MA

2019 Hyundai Elantra

11/18/2024

Verified Customer

9

Always a pleasure dealing with Veryl’s Automotive. The staff and the owner, Jeff, are vey professional and knowledgeable.

I have been with Veryl’s Automotive for a number of years and have always been satisfied with their work. They are very accommodating even it is a last minute call with a problem. The staff are very knowledgeable and professional. I would highly recommend them.

Employees worked with

AZ

AIMIE Z.

South Hadley, MA

2019 Mazda CX-5

11/11/2024

Verified Customer

10

Excellent service, as always

I always come to Veryl's for everything my vehicle needs. They're fantastic at making sure my car is safe and well taken-care of, they always explain things in terms I can understand, they're always friendly and empathetic, and I never feel pressured or "upsold" into things I don't need. In fact, I frequently feel that they're *saving* me money whenever possible.

A++++, I want everyone to come here except it makes it really hard to get an appointment. Just kidding, when I really need them, they always fit me in. Thanks to Jeff, Justin, Robb, Tanya, and all the people working hard in the shop to keep my car well taken care of.

Employees worked with

HB

HENRY B.

South Hadley, MA

2015 Hyundai Sonata

10/30/2024

Verified Customer

10

Excellent Service

Replaced my starter in urgent circumstances. Responsive and reasonable prices. Highly dependable.

Employees worked with

JG

JACK G.

Granby, MA

2018 Buick LaCrosse

10/26/2024

Verified Customer

10

Quick resonse

Even without a scheduled app.
management was able to fit me in the following day, knowing I was heading out on a vacation trip.
The necessary work was done to my complete satisfaction.Also, upon their safety check add'l action was taken to insure my trip would be safe , and was also told to be watchful of possible issue that could be checked at a later time....received all of the confirming paperwork to keep for my records...very professional done.....thanks.....Jack G.

Employees worked with

LD

LISA D.

South Hadley, MA

2014 Nissan Altima

10/22/2024

Verified Customer

10

Oil change

Prompt , friendly service, and most importantly, thorough Thank you.

Employees worked with

Verified Customer

South Hadley, MA

2005 Honda Civic Si

10/18/2024

Verified Customer

10

Quick and kind

As a young woman, it can be intimidating to walk into a mechanic! Veryl’s has always provided very kind and comprehensive support and has never made me feel uncomfortable. Big fan.

Employees worked with

Displaying Review 121 - 140 of 158 in total

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.