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JE

JAVER ESQUIVEL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1012 reviews)
84

Reviews of JAVER ESQUIVEL

RS
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Richard S.
Whittier, CA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Solid Visit
Hyundai,
Javier and all your service reps have been very professional.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 04/09/2019 11:07 AM

We appreciate your feedback and look forward to making your experience with us to be even better one next time.  Thank you for the 5 stars!!

                                                        

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
SO
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Silviano O.
Hacienda Heights, CA
2009 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Efficient friendly , like family
Always good service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 04/02/2019 11:03 AM

Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
FR
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Francine R.
Chino Hills, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Javier
My service writer, Javier, is always accommodating to my schedule and tries his best to get my car serviced in the most efficient manner. I appreciate his recommendations for scheduled services. It really feels like he has my best interest in mind rather then just driving up the bill. I continue to return to Puente Hills Hyundai because of him.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/29/2019 09:03 AM

Thank you for the beautiful wording!
Your feedback is very valuable to our dealership.
We are so glad your experience here was a positive one.
Javer will love this review.
Thank you for the 5 stars, too.^^

 

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
TP
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Terry P.
La Mirada, CA
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Puente Hiils service visit
Regular maintence. This dealer and service technician Javier Esquivel provide excellent service and keep detailed records that he reviews when the customer arrives. It eliminates the guess work of what the customer might need. He also is very helpful in telling us what we might need in the future if it costs a lot.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/29/2019 08:57 AM

Thank you for the beautiful wording!
Your feedback is very valuable to our dealership.
We are so glad your experience here was a positive one.

Thank you for the 5 stars, too.^^

 

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
MK
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Michael K.
Placentia, CA
2019 Hyundai Santa Fe X
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service manager was extremely helpful.
Great Folks
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/29/2019 08:56 AM

Thank you for the beautiful wording!
Your feedback is very valuable to our dealership.
We are so glad your experience here was a positive one.

Thank you for the 5 stars, too.^^

 

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
JK
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John K.
Garden Grove, CA
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service
I have visited regular service and I felt they did so good. I really happy with their service and behavior.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/29/2019 08:55 AM

We appreciate your feedback and look forward to many more years ahead to serve you.

Thank you for the 5 stars.^^      

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
JD
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John D.
Whittier, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Vehicle service and warranty work
I would like to commend the Service Technician for doing an excellent job. The Tech, Javier, does an outstanding job and I have used him several times while getting vehicle service.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/29/2019 08:54 AM

We appreciate your feedback and look forward to making your experience with us to be even better one next time.  Thank you for the 5 stars!!

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
VT
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Victor T.
Chino, CA
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent customer service
We have been coming to Puente Hills Hyundai since it opened and have been very pleased with the level of sound advice and customer service we have received. Javer Esquivel has always gone above and beyond when it comes to caring for all our Hyundai vehicles. I have often recommended PH Hyundai to others looking for a great place to go.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/18/2019 10:50 AM

We appreciate your feedback and look forward to making your experience with us to be even better one next time.  Thank you for the 5 stars!!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
CB
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Christine B.
Whittier, CA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Everyone is so nice!!
Javier always takes care of me with a smile, always asks how I have been. He is honest and doesn't try to sell me extra services!!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/18/2019 10:57 AM

Thank you for taking the time to fill out our survey.
Your feedback is very valuable to our dealership.
We like the 5 stars, too^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
MC
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Malynda C.
Bartlesville, OK
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Amazing and fast
Always treat me like family, and Javier always tries to get me out as fast as possible.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/18/2019 11:03 AM

Thank you for the beautiful wording!
Your feedback is very valuable to our dealership.
We are so glad your experience here was a positive one.

Thank you for the 5 stars, too.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
MM
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Miguel M.
Ontario, CA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesomeness
Javier is great!! Great service!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/18/2019 11:03 AM

Thank you for taking the time to fill out our survey.
Your feedback is very valuable to our dealership.
We like the 5 stars, too^^

 

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
GD
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Gustavo D.
Pico Rivera, CA
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great CS service
As always, Javer got me in and out without any delays.
He always exceeds the expectations I have and that is the reason I keep coming back to Puente Hills Hyundai Service department!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/14/2019 12:16 PM

We appreciate your feedback and look forward to many more years ahead to serve you.

Thank you for the 5 stars.^^      

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
RW
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Rose W.
Hacienda Heights, CA
2005 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
working on my car
You take care of my car and I have 190,000 miles on my car
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/12/2019 01:52 PM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Please come back soon.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
MR
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Michael R.
Whittier, CA
2014 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Customer
Javier always goes above and beyond to keep us satisfied. He takes care of his customers
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/12/2019 12:10 PM

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
TA
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Timothy A.
West Covina, CA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great staff and customer service
Go see Javer at the service department, he's the best. He'll take care of all your troubles.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/08/2019 08:14 AM

We understand your time is valuable.  We appreciate your feedback. Javer will love this review.^^

We also appreciate 5 stars.       

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
KM
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Karl M.
La Habra, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Perfect service
Perfect service . Highly recommended
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/08/2019 08:08 AM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Please come back soon.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
VG
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Virginia G.
La Habra, CA
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/04/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Ask for Javer Esquivel to assist you.
The service manager is not very helpful.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/05/2019 03:50 PM

Thank you for taking the time to fill out our survey.

We also appreciate 5 stars.       

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
SEAN K., Service Director from Puente Hills Hyundai responded on 03/05/2019 04:20 PM

I am sorry.  I meant to say we will work harder next time to get 5 stars from you.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
EL
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Elizabeth L.
Pomona, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Javier, Service Adviser
Javer takes care of my Elantra. I hope my Elantra last many more miles. Puente Hills Hyundai is alright by me.
Not Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/05/2019 03:50 PM

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
BD
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Bret D.
Diamond Bar, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Still the BEST!
Javer and his crew know just what to do ... to keep my car healthy & to make me feel happy! ^_~
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/05/2019 03:49 PM

We understand your time is valuable.  We appreciate your feedback.

We also appreciate 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
LW
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Larry W.
Hacienda Heights, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Have complete confidence in the service writer
Can depend on service writer to be honest & take good care of my car
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/01/2019 12:23 PM

Your kind words are much appreciated.
We always appreciate positive feedback from our customers.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
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