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JE

JAVER ESQUIVEL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1012 reviews)
84

Reviews of JAVER ESQUIVEL

AC
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Andy C.
Hacienda Heights, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Javier is the best
Javier went above and beyond. I would come more often if I lived closer. Seems to have long wait times and is more crowded now due to excellent reputation. May need more staff.
SEAN K., Service Director from Puente Hills Hyundai responded on 01/14/2022 05:01 PM

We are so glad to hear that your experience here was a positive one.
Thank you for taking your time to write this great review and also appreciate the 5 stars!

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
JE
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Javer E.
Los Angeles, CA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
SERVICE
BEST PLACE. BEST PEOPLE
Employees worked with
JE
JAVER ESQUIVEL
JE
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Javer E.
Los Angeles, CA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
GREAT
GREAT PEOPLE. TRUST THEM 100%
Employees worked with
JE
JAVER ESQUIVEL
LR
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Leo R.
Rosemead, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Best quality service
PH Hyundai is a amazing Dealership when buying a automobile you are treated very special and you enjoy buying your automobile from them. The service department explains exactly what you car needs and never over charged there customers.
Employees worked with
JE
JAVER ESQUIVEL
DR
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Deanna R.
Hacienda Heights, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Warning light came on
The mechanics did an excellent job on my car. Javier (service representative) was great.?
Employees worked with
JE
JAVER ESQUIVEL
NF
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Nora F.
West Covina, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service
Friendly and helpful service department. I will continue to take my car to this location for all my car services.
Employees worked with
JE
JAVER ESQUIVEL
JK
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Jaswinder K.
Chino, CA
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good
Great job
Employees worked with
JE
JAVER ESQUIVEL
JP
JOEY PEARRING
SY
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Sarah Y.
Brea, CA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
Service Type: Maintenance
verified customer Verified Customer
8
Category: Service
Customer Service
Provide excellent customer service, thoroughly explained the service that I needed.
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
El Monte, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service
I experienced very good customer service from checking in to checking out. I was very satisfied.
Employees worked with
JE
JAVER ESQUIVEL
VC
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Vickie C.
West Covina, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Maintenance While Waiting Not A Problem
I have to get my vehicle serviced while working at times. I can work in the waiting area and feel productive while my vehicle is getting worked on. I am always confident that Assistant Service Manager Javer Esquivel will ensure that I can great service within a reasonable amount of time.
Employees worked with
JE
JAVER ESQUIVEL
KM
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Kenny M.
Rowland Heights, CA
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Happy service
Good service
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
BP
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Brent P.
Aliso Viejo, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Service was great. Thanks
Employees worked with
JE
JAVER ESQUIVEL
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ROBERT BINKLEY
KW
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Karen W.
Ontario, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Best place to service your vehicle
I absolutely love coming here! I don’t even live or work in the area any longer buts it’s always worth the drive. The facility is so clean & customer friendly with plenty of seating, coffee, TV, & very comfortable. Javer is my go-to guy & I’ve worked with him for many years. I won’t go anywhere else!
SEAN K., Service Director from Puente Hills Hyundai responded on 09/13/2021 10:28 AM

Thank you so much for the great review.
We also appreciate the 5 stars!
Your kind words are much appreciated. We all enjoyed reading your comments.  Of course, Javer the most...^^
We are looking forward to seeing you again soon.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
OJ
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Oscar J.
Santa Ana, CA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good service
Good service
Employees worked with
JE
JAVER ESQUIVEL
MW
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Mila W.
Brea, CA
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Highly recommended
Excellent service
Employees worked with
JE
JAVER ESQUIVEL
FF
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Fredrick F.
Chino Hills, CA
2020 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/24/2021
Service Type: Repair
Category: Service
SEAN K., Service Director from Puente Hills Hyundai responded on 03/26/2021 12:40 PM

Thank you for filling out the survey.  We will try harder next time to get 5 stars from you.

 

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
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