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JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

SA
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Sheila A.
Huntington, NY
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Service Advisors
My service experiences have been great.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/11/2016 05:53 AM

Shelia, thank you for taking the time to provide feedback on your last service visit, Atlantic Hyundai appreciates your business. Please continue to work with John Grosso for all future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Wantagh, NY
2015 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Department
Had to call three times and no one could tell me if my car was ready to be picked up. in addition we were on hold for over 15minutes and no one came back to us.
I had to finally walk in to the service department to find out the status of my car. Not very professional! I left my car at the service center the night before for an oil change and inspection with a suggestion to get an alignment. It took over 4 hours before I got my car back.
Not Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/06/2016 05:01 AM

Steven, Atlantic Hyundai Service would like to apologize for the inconvenience during your last service visit. Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
AI
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Alyssa I.
West Islip, NY
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The service manager John Grosso
Always helpful and very nice
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/06/2016 05:16 AM

Alyssa, thank you for taking the time to provide feedback on your last service visit, Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
FG
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Francine G.
Oakdale, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
JOHN GRASSO makes my car experience easy.
YES!!!
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/03/2016 01:23 PM

Francine, John Grosso and our Atlantic Hyundai Service team appreciate your business. please continue to work with him for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
JL
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Joan L.
Seaford, NY
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
We really appreciate everything Mr Grosso fid to make our service experience a truly great one.
Recommended
John G. from Atlantic Hyundai responded on 05/27/2016 06:48 AM

THANK YOU SO MUCH FOR A WONDERFUL REVIEW

Employees worked with
JG
JOHN J GROSSO
JA
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Josephinejames A.
Holbrook, NY
2014 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
this place is not great
i woulg suggest when a mechanic says a part is ng with ex amount of dollars.the customer should have a right to see the parts.
Not Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/03/2016 04:39 AM

James, thank you for taking the time to provide feedback on your last service visit. Atlantic Hyundai apologizes for the concerns you experienced during your last visit, we are currently reviewing the visit.

Employees worked with
JG
JOHN J GROSSO
LM
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Larry M.
Lindenhurst, NY
2012 Hyundai Sonata
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/25/2016
verified customerVerified Customer
Category: Service
Spoke with John He was very concerned about my issue. He was polite, professional, made me feel alot better. thanks. Larry
spoke with John He was very concerned about my issue. He was polite, professional, made me feel alot better. thanks. Larry
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/22/2016
Service Type: Repair
Category: Service
see note
see prior note
Not Recommended
TIMOTHY T. from Atlantic Hyundai responded on 05/24/2016 12:08 PM

Larry, thank you for taking the time to provide feedback on your lasts service, the visit is under review. Atlantic Hyundai apologizes for any inconvenience this may have caused.

John G. from Atlantic Hyundai responded on 05/24/2016 01:05 PM

THANKS FOR TAKING THE TIME TO SPEAK TO ME TODAY. I REALLY APPRECIATE IT

Employees worked with
JG
JOHN J GROSSO
MG
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Marsha G.
Holbrook, NY
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Grosso, very professional and always helping and gives good guidance.
excellent
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 05/20/2016 11:50 AM

Ms, Greenspan, thank you for taking the time to provide feedback on your last service visit, Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
RK
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Robert K.
Ronkonkoma, NY
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
John Grosso, the comfortable waiting room, and willingness of others to make it a good experience
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 05/20/2016 09:25 AM

Robert, John Grosso and the Atlantic Hyundai Service Team appreciate your business, please continue to work with John for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
EL
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Edwin L.
Amityville, NY
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Getting it right!
I'm happy my 2004 Santa Fe Is running like new.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 05/19/2016 03:11 PM

Edwin,  thank you for taking the time to provide feedback on your last service visit, please continue to work with John Grosso for all of your future service needs. Atlantic Hyundai appreciates your business. 

Employees worked with
JG
JOHN J GROSSO
SG
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Scott G.
Smithtown, NY
2002 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
JOHN GROSSO
I HAVE BEEN DOING BUSINESS WITH ATLANTIC SINCE 2002. JOHN GROSSO IS THE REASON I JUST BOUGHT MY 4TH HYUNDAI.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 05/19/2016 03:07 PM

Scott,  thank you for taking the time to provide feedback on your last service visit, please continue to work with John Grosso for all of your future service needs. Atlantic Hyundai appreciates your business. 

Employees worked with
JG
JOHN J GROSSO
CR
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Charles R.
Seaford, NY
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Experience
Very professional, friendly & detail oriented.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 05/23/2016 11:43 AM

Charles, Atlantic Hyundai appreciates your feedback on your last service visit. Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Hauppauge, NY
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Good Service
My major car service (30,00 miles) went very well. I have been going to this dealership for years and I recommend their service department to anyone owning a Hyundai.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 05/16/2016 01:57 PM

Richard, Thank you for taking the time to provide feedback on your last service visit. Atlantic Hyundai appreciates your business, please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Holbrook, NY
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always a pleasure
John Grosso is a trustworthy and considerate service advisor. He always explains things and answers questions.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 05/14/2016 06:33 AM

Brian, thank you for providing feedback on your last service visit. Atlantic Hyundai appreciates your business, please continue to with John Grosso for all future service needs.

Employees worked with
JG
JOHN J GROSSO
SA
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Sheree A.
Brentwood, NY
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The customer service
Yes
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 05/14/2016 06:39 AM

Sheree, thank you for providing feedback on your last service visit. Atlantic Hyundai appreciates your business, please continue to work with John Grosso for all future service needs.  

Employees worked with
JG
JOHN J GROSSO
ID
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Ian D.
Brentwood, NY
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The service advisors are very helpful
Service advisors John is very helpful and very understanding to your neefs
Recommended
Brendan C. from Atlantic Hyundai responded on 05/12/2016 07:46 AM

Ian, thank you for taking the time to provide feedback on your last service visit, Atlantic Hyundai appreciates your business. Please continue to work with John Grosso for all your future service needs.

Employees worked with
JG
JOHN J GROSSO
NI
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Nancy I.
North Babylon, NY
2013 HYUNDAI ELANTRA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/05/2016
verified customerVerified Customer
Category: Service
Inspection and oil change with appointment
I was in the dealership for an inspection and oil change for over 3 hours and I had an appointment. People were coming and going and I was still in the waiting room. I had to ask what was happening to get things moving. Normally I am satisfied, but this experience was not a pleasant one. I always tip too no matter what out of respect. I was not happy.
Not Recommended
TIMOTHY T. from Atlantic Hyundai responded on 05/09/2016 10:34 AM

Nancy, thank you for taking the time to provide feedback on your last service visit. Atlantic Hyundai appreciates your business, we apologize for the extended wait time in which the service visit took
please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
DC
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Diego C.
Bay Shore, NY
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent costumer service
Definitely Mr John Grosso. Is a excellent consultant. Really professional.
Recommended
Brendan C. from Atlantic Hyundai responded on 04/30/2016 12:18 PM

Diego, thank you for taking the time to provide feedback on your last service visit, Atlantic Hyundai appreciates your business. Please continue to work with John Grosso for all your future service needs.

Employees worked with
JG
JOHN J GROSSO
FS
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Frank S.
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
drop off service
cordial workers
Recommended
Brendan C. from Atlantic Hyundai responded on 04/29/2016 08:17 AM

Frank, thank you for taking the time to provide feedback on your last service visit. Please contact us with any questions or comments. Atlantic Hyundai appreciates your business, please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
TS
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Tina S.
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
The service on my car was speedy.
Recommended
Brendan C. from Atlantic Hyundai responded on 04/21/2016 07:48 AM

Tina, thank you for taking the time to provide feedback on your last service visit, Atlantic Hyundai appreciates your business. Please continue to work with John Grosso for all your future service needs.

Employees worked with
JG
JOHN J GROSSO
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