JM

JOHN MEYER

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(142 reviews)
61

TP
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Teresa P.
Saint Charles, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Treat us like family
We have purchased 20+ vehicles from St. Charles Hyundai and we are hooked. They are always eager to assist. They work as a team to get you in and out quickly and painlessly. We have recommended to many friends and family who have purchased multiple Hyundai's. The value of the vehicle and what you get for your money is excellent.
Recommended
Bob R. from St. Charles Hyundai responded on 04/03/2019 06:02 AM

Thank you for the great review ! we greatly appreciate your continued service with us ! thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

JA
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Joseph A.
Ballwin, MO
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall service
Had to take care of an ECU update, easy to make an appointment. Got in at the appointed time and was immdiately taken care of. Everything went great and St. Charles Hyundai again proved they go the extra mile for their customers.
Recommended
Bob R. from St. Charles Hyundai responded on 04/02/2019 02:18 PM

Thank you for the great review ! we appreciate your continued service with us ! thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

PB
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Paul B.
St. Peters, MO
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Very friendly personnel
I’ve been going to St. Charles Hyundai since 2006 and I’ve been very happy with their service
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 03/19/2019 05:19 AM

Thank you for the positive feedback. We hope to make your next visit a 5 star visit.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

Verified Customer
O'Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Very quick and friendly!
Within an hour my car was taken care of and I was back on the road.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 03/11/2019 05:40 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

DH
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Darrell H.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty Work
Staff went above and beyond. It was a painless process and they stood 100% behind the warranty on a car with 70,000+ miles.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 02/28/2019 12:18 PM

Thank you for the great feedback! Please let us know if there is anything else we can do for you.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

Verified Customer
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
satisfied customer
Jackie was fantastic and very friendly and on time. He needs a raise.
Recommended
Bob R. from St. Charles Hyundai responded on 02/25/2019 05:00 AM

Thank you for the great review,and we appreciate your
business done with us ,thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

Verified Customer
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Department
Service Department is great. People are always polite,will answer any questions and they give that little extra.
Recommended
Bob R. from St. Charles Hyundai responded on 02/22/2019 12:12 PM

Thank you for the great review ! we appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

GS
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Gina S.
O Fallon, MO
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service
I've yet to have bad service. And everyone is very friendly and kind.
Recommended
Bob R. from St. Charles Hyundai responded on 02/18/2019 06:40 AM

Thank you for the graet review ! we greatly appreciate your business ! thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

DF
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Darrell F.
O Fallon, MO
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Non safety items updated
Call from dealer that there were 2 issues with my 2017 Sonata Hybrid that needed service. Non safety related service item recalls. Scheduled service and completed with no issues or charges.
Recommended
Bob R. from St. Charles Hyundai responded on 02/15/2019 05:41 AM

Thank you for the posivitive review ! we greatly appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

DO
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Daniel O.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
I Love my Sonata 2.0 Turbo
St Charles Hyundai is a great place to buy and a greater place for service!

In fast and out fast!
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 02/07/2019 04:57 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

JR
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Jeanette R.
Hazelwood, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
As always good quick service. Keep up the good work.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 02/04/2019 09:48 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

SM
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Shelly M.
Wildwood, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
Was happy when we bought the car and it continues with the service. Very customer oriented.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 02/04/2019 05:00 AM

Thank you for the positive feedback. Please let us know if there is anything else we can do for you.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

Verified Customer
Dardenne Prairie, MO
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Top-Notch Servicing, On-Time appointments!
Had a recall to get taken care of. Had an appointment and car was done just under the estimated wait time.
Recommended
Bob R. from St. Charles Hyundai responded on 01/23/2019 04:58 AM

Thanks for the great review ! we look forward to your next routine service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

DL
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Dominic L.
O'Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
Always do a great job in a timely manner
Recommended
Bob R. from St. Charles Hyundai responded on 01/14/2019 04:59 AM

Thank you for the great review,your continued business with us is greatly appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

Verified Customer
Saint Charles, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Please fix right the 1st time
Same 4 issues requiring 5 visits each and counting...running out of time off to deal with these minor (I thought) issues. Check in/ out folks are great/ not the problem.
Not Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 12/19/2018 11:51 AM

Thank for you the feedback. I apologize for you have to return for the same issues. We are still waiting for you radio to arrive. I will be in touch as soon as it arrives.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

SH
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Sheila H.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service department
Have always received very good service
Recommended
Bob R. from St. Charles Hyundai responded on 12/17/2018 09:02 AM

Thank you for the great review ! we look forward to your next service visit with us.thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

SH
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Stevan H.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Done on time and called with other service recommendations
Recommended
Brad D. from St. Charles Hyundai responded on 11/30/2018 06:45 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with

KC
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Kim C.
Saint Charles, MO
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
We received a good oil change but it took 2 hours for it to be completed
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 11/28/2018 02:26 PM

Thanks for the survey we appreciate your business at St. Charles Hyundai with us. I apologize for the inconvienence for how long it had taken the day of your service. We hope to see you soon for your next scheduled maintenance.


AV
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Amy V.
Wentzville, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Car in on Saturday before Thanksgiving. Was able to get a loaned car to get me through the holiday and picked up my car today. All was great
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 11/28/2018 06:53 AM

Thank you for the positive review! We appreciate your business.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

DW
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Douglas W.
Saint Peters, MO
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Doug w
They are working in my best interest.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 11/23/2018 03:04 PM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance. 

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