JO

JAVIER OLIVARES

Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(176 reviews)
0

PB
gravatar
Pierre B.
Rosemead, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
car service
yes I would recommend this business to a friend. Nice people working there.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 08/09/2017 07:59 PM

Hi Pierre,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.


LF
gravatar
Lanaya F.
South Gate, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Thank you for prompt response and service
Yes
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 02/02/2017 01:45 PM

Thank you for your feedback and thank you for servicing your vehicle with us.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with

WS
gravatar
William S.
West Covina, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice people
Work was performed well.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 09/02/2016 04:58 PM

Thank you William for sharing your feedback with us. I want to make sure we are doing our best to provide 5 star service and I am very glad that you received that from Yessi. We look forward to seeing you again when your vehicle is in need of your next service.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

HL
gravatar
Humberto L.
Hawthorne, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly people
Everything was great
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 09/01/2016 06:30 PM

Thank you Humberto for your 5 star review. On behalf of Micah and Javier we would like to thank you for taking the time to share your experience. We look forward to servicing your vehicle again.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

AS
gravatar
Anchalee S.
Rowland Heights, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Yes
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/23/2016 08:56 AM

Hi Anchalee.
Thank you for taking the time to write your review.
We appreciate your business.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

Verified Customer
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A great friendly team
Yes
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/17/2016 08:00 AM

Hi Theresa
Thank you for taking the time to write your review.
We appreciate your business.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

MC
gravatar
Maria C.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Helpful
They're willing to work with you
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/15/2016 11:47 AM

Hi Maria.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

EB
gravatar
Ernest B.
Brea, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Service
The service was performed in a timely way and an intermittent problem with the ABS and Stability Control systems was fixed.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/12/2016 12:10 PM

Hi Ernest
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

Verified Customer
Hacienda Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Last visit for service
Close proximity to my home. Very friendly staff.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/12/2016 12:11 PM

Hi Carolyn.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

DH
gravatar
Darryl H.
West Covina, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/09/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Work not completed
Place is good,, people same,, Wish I could have got work I made appt. for done.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/10/2016 08:08 AM

Hi Darryl.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

Verified Customer
West Covina, CA
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great employee's
great job.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 09/01/2016 06:50 PM

Thank you for the 5 star review. We are always pleased to know that the staff provided this level of service to our clients. We look forward in continuing to provide this level of service to you and your vehicle in the future.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

KA
gravatar
Kil A.
Diamond Bar, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Michcle
Thank you very much foryourservice.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/02/2016 02:47 PM

Hi Kil
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

AD
gravatar
Anthony D.
Hacienda Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Supportive environment
Happy that my car is in great hands and the people of Hyundai are always going above and beyond
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 07/27/2016 03:46 PM

Hi Anthony
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

CP
gravatar
Carmen P.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Unexpected visit
They took care of it... Now I hope it doesn't happen again.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 09/01/2016 06:56 PM

Thank you for the 5 star review. We are so sorry to hear about your unfortuante experience.  I am glad we were able to fix the concern you had with the vehicle and please don't hesitate to contact me should you require any further assistance or have any questions.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

O
gravatar
O.
Cudahy, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Javier in the service Unit.
Good
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 07/22/2016 08:09 AM

Hi Oscar.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

GB
gravatar
Geza B.
Hacienda Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenience, honesty, friendliness of staff
Excellent Service
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 07/18/2016 08:06 AM

Hi Geza.
Thank you for taking the time to write your review.
We appreciate your business.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

Verified Customer
Ontario, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great place
Helpful staff
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 07/11/2016 08:31 AM

Hi Jacquelyn.
Thank you for taking the time to write your review.
We appreciate your business and your possitive comments

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

Verified Customer
Chino Hills, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The adviser is the best in Puente Hills Hyundai, but...
so expensive....
Not Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 07/06/2016 08:01 AM

Hi Jisung.
Thank you for taking the time to write your review.
We appreciate your business and your valued feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

EG
gravatar
Emily G.
Rosemead, CA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Promise kept
Appropriate follow through of work orders. Bert, in the service department, was friendly and helpful.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 07/06/2016 08:05 AM

Hi Emily.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone was so professional and helpful.
I would recommend Puente Hills Hynudai to family and friends.
Recommended
Christina K. from Puente Hills Hyundai responded on 08/03/2016 03:45 PM

Thank you for the feedback.

Christina
Service Director

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.