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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JAMES POWERS
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JAMES POWERS

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

Reviews of JAMES POWERS

TC
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TAINA C.
Dade City, FL
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome
The operation days and hours are great. And being able to make an appointment thru website is fast and easy. The people at the service center are friendly and helpful. No complaints.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 04/18/2015 11:05 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
SM
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SHANNON M.
Tampa, FL
2011 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/10/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change!
Staff very courteous. Service done well. I would have given 5 star, except my car was not washed and no snacks around like hotdogs, home bake cookies. My parents dealer Kia and hubby's dealer Honda, seem to do a lot of pampering. I kinda like that! Overall everything was good.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 04/14/2015 09:26 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Zephyrhills, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff is very friendly.
It would be nice if you had snacks while waiting 45 minutes for my car to be serviced. In New York most dealerships have donuts, cookies, bagels, etc. Also, I asked for a car wash, but that would have been another 45 minute wait.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 03/30/2015 06:11 AM


Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Zephyrhills, FL
2005 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
friendly
fast & efficient
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 03/27/2015 02:01 PM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
WR
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WILLIAM R.
Dade City, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
EXCELLENT CUSTOMER SERVICE AND FRIENDLY
OUTSTANDING SERVICE EVERY TIME WE HAVE TAKEN THE CAR FOR ANY KIND OF MAINTENANCE. WE HAVE BEEN VERY PLEASED WITH THE QUALITY OF THE CAR AND THE CUSTOMER SERVICE GIVEN IN THE PAST YRS. ALTHOUGH RECOMMENDED EVERYWHERE, IF YOU DO NOT MAKE AN APPT FOR CAR SERVICE, THEY WILL STILL TAKE CARE OF YOUR CAR IN A VERY REASONABLE TIME. RESPECTFUL, FRIENDLY AND PROFESSIONAL. WILL ALWAYS RETURN HERE.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 03/24/2015 10:44 AM


Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
KB
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KATHLEEN B.
Lutz, FL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
In and Out so quickly
Everyone was so nice to me and my car was done in a flash. Great Job
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 02/19/2015 06:54 AM


Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Tampa, FL
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
regular check up and maintance.
People of service department are frendly and kindness. I was so happy.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 12/05/2014 02:19 PM

Thank you for your response. 

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
MR
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MARK R.
Tampa, FL
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly service. knowledgeable folks.
Too expensive but they did give this Vietnam War vet a discount.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 11/28/2014 08:34 AM


Thank you for your response and service.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
DG
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DAWN G.
Wesley Chapel, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The employees that work in your service department
They are sweet, courteous and always bring you in and out of the dealership with a smile.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 11/13/2014 06:38 AM


Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
FH
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FRANK H.
Zephyrhills, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
clean , friendly ,
Didnot have to weite long for service
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/09/2014 08:00 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
EG
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EDWARD G.
Wesley Chapel, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Proffesionalism.
Great customer service.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/29/2014 06:23 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
CG
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CHRIS G.
Cooper City, FL
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Very helpful and caring staff
Felt that I was very well taken care of and given straight answers with regard to prices which was very refreshing for car service.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/24/2014 06:22 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
JK
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JUDITH K.
Tampa, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly fast and competent service!!
I appreciate the wonderful customer service provided at Hyundai of Wesley Chapel!' I find good customer service to be a dying art in America , so it is thoroughly appreciated when you get it!!
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/22/2014 06:51 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
Advisor was professional. All issues addressed.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/19/2014 06:55 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Tampa, FL
2013 Hyundai Veloster
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/16/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
K. Hamilton
A greeting by the staff upon entering the service area is always a plus at any business and the smiles and greetings occurred. All of the staff inside the dealership greeted me as we passed. There was plenty of seating in the customer wait area with comfortable seats. Waiting area was clean and a TV was on the game. The atmosphere was very pleasant. The other patrons appeared to display satisfaction to their service during their stay at the dealership.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/16/2014 06:33 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
CC
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CARMEN C.
Lutz, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
the people and service
every one was friendly and performed great customer service
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/03/2014 06:33 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
BB
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BARBARA B.
Tampa, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
courteous, frienfdly people
The service are courteous and helpful. I appreciate that they will explain to me what is wrong with my car in a way I can understand.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/22/2014 08:37 AM

Thank you for your response.


Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
LA
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LIVIER A.
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Dept
Always very prompt & courteous service managers!
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/14/2014 06:12 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
CB
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CYNTHIA B.
Dade City, FL
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
every one polite andpersonible and smiling
always professional and as quick as possible will answer all questions without hasitation.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/01/2014 09:07 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
EA
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EDWIN A.
Tampa, FL
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good experience
Service was prompt and the staff was courteous.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 07/30/2014 06:19 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
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