JUSTIN SPURLOCK

 Thank you for taking the time to share your service experience with us. Our sincere apologies for the uncharacteristic level of service you received. We greatly appreciate you bringing this to our attention. Justin, your consultant will be following up with you shortly. We are committed to exceeding your expectations.

 Thank you for sharing your service experience with us and our sincere apologies for extra length of time needed to get you back on the road. We appreciate you speaking with Justin today and we are committed to exceeding your expectations. 

 We greatly appreciate you taking the time to share your kind words with us and loyalty to Hyundai of St Augustine. Justin, your service consultant will be following up with you. We strive for 5 star ratings and appreciate your feedback on helping us achieve total customer satisfaction. We are committed to exceeding your expectations.

We thank you for taking the time to speak with Justin and appreciate you letting us know it was meant to be a 5 star rating. We value and appreciate all of our wonderful guests and any feedback to help us continue to better our organization is always welcome. We are committed to exceeding your expectations.

  Thank you for taking the time to share your service experience with us. Our sincere apologies for the amount of time needed to complete your service. Justin, your service consultant will be following up with you shortly. We are committed to exceeding your expectations.

 We appreciate you speaking with Justin and taking the time to bring this to our attention.

 Thank you for sharing your service experience with us and our sincere apologies for any miscommunication.  The scheduled services are for maintaining your vehicle going forward with mileage, not for previous miles driven.
 Justin, your service consultant will be following up with you.

 Our sincere apologies for the extra time needed to complete your software update and service. Justin, your consultant will be following up with you.

 Thank you for taking the time to speak with Justin today and sharing your concerns with us. It is through candid feed back we are able to improve our processes. Once again, our apologies for any inconvenience this may have caused. We are committed to exceeding your expectations.

 Thank you for taking the time to share your service experience with us and for bringing this to our attention. Our sincere apologies for any inconvenience this may have caused and we have reached out to our reservation company for answers. Justin, your service consultant will be following up with you as we are committed to exceeding your expectations.

Thank you for taking the time to share this with us. Our sincere apologies for the additional time to service your vehicle. We understand and value all of our guest's time and Justin will be following up with you soon. We are committed to exceeding your expectations.

 Thank you for sharing your service experience with us. Our sincere apologies for the inconvenience this has caused you. Justin, your service consultant will be following up with you shortly. Thank you for bringing this to our attention.

 Thank you for speaking with Justin today and again our sincere apologies for the inconvenience.

 We appreciate you taking the time to share your service experience with us and speaking with Justin today. We are committed to keeping you safe and exceeding your expectations.

 We greatly appreciate your kind words and we have sent a Rescore request. Please let us know if you still have difficulty in getting the 5 stars button to work.

We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectation.

 

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

 Thank you for sharing your service experience with us. Our sincere apologies for any inconvenience this has caused. We will contact the sales department and see why this was not implemented into your files and see how we can have it corrected. Justin, your service consultant will be reaching out to you to get this corrected.

 Thank you for taking the time to share your service experience with us. Our apologies for any inconvenience this may have caused. We appreciate you taking the time to speak with Justin today and allow us the opportunity to try and make this right. We are committed to exceeding your expectations.

 Thank you for the feed back and Justin has asked to have the survey sent back to you for a rescore, thank you

 Thank you for sharing your service experience with us. Our sincere apologies for the amount of time it took to have the complimentary wash performed. We will address this with our Detail manager. Justin, your service consultant will be following up with you.

 Thank you for taking the time to speak with Justin. We appreciate your feedback as it will allow us to improve your service experiences. We are committed to exceeding your expectations.