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SureCritic / Hyundai Dealer / Zimbrick Hyundai West / JEFFREY WINCHEL
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JEFFREY WINCHEL

Zimbrick Hyundai West
Jeff has started with Zimbrick in 2001 at Saturn of Madison. When not at work Jeff enjoys spending time with his wife, kids, and grandkids. He also has a small hobby farm with cows, chickens, dogs, and cats. Jeff also enjoys watching the Packers games.
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(714 reviews)
72

Reviews of JEFFREY WINCHEL

WA
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William A.
Madison, WI
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always Great Service
They know me by name, they are very accommodating. The job is always perfectly done, and they explain everything they did!!
Recommended
Employees worked with
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JEFFREY WINCHEL
SH
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Steve H.
Sun Prairie, WI
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Service was good.
Recommended
Employees worked with
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JEFFREY WINCHEL
LD
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Lienau D.
Madison, WI
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fan Motor fixed
I returned to Hyundai when the fan motor was received. Service was friendly and timely. You have to plan ahead because it takes a week to get an appointment.
Recommended
Employees worked with
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JEFFREY WINCHEL
PF
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Paul F.
Madison, WI
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and good service
Good work fast and friendly.
Recommended
Employees worked with
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JEFFREY WINCHEL
JB
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Jeff B.
Madison, WI
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistent, timely service
Although I needed a few additional things that came up during the servicing of my car, I got my car in a reasonable amount of time. This historically has been the case. I get a thorough explanation each time something needs to be taken care of. The customer waiting room is comfortable & has free wi-fi.
Recommended
Employees worked with
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JEFFREY WINCHEL
BL
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Barbara L.
Madison, WI
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service delivered as promised
My Veloster was raring to fly again after getting its 90,000mi maintenance service. The team at Zimbrick's new location took note of all the concerns I expressed when checking in, and reviewed everything when finished. On the drive out of the service area, I could immediately sense the zip had returned. Can a car convey being happy? Definitely.
Recommended
Employees worked with
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JEFFREY WINCHEL
JR
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Jessica R.
Marshall, WI
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing Service!
Lost the keys to my push button start on a holiday weekend and I had to have my car towed in. They ordered new keys to arrive on Monday and were able to get my car in right away to be reprogrammed. I appreciate how helpful everyone was and will definitely be back!
Recommended
Employees worked with
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JEFFREY WINCHEL
JS
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Jo S.
New Glarus, WI
2013 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job!
Assessed my service needs promptly and provided a loaner for my use while repairs were being done. Very expensive though
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
What cleaner did you use inside my car?
Whatever cleaner was used to clean the leather surfaces had some nasty pollutants in it that left the inside of my windshield foggy. I could barely see to drive when the sun was shining in the windshield. I had to clean it at home with Windex.
Recommended
Employees worked with
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JEFFREY WINCHEL
MO
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Marvin O.
Fort Atkinson, WI
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good service
good service
Recommended
Employees worked with
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JEFFREY WINCHEL
DG
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Darcy G.
De Forest, WI
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service, love these guys
:)
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Oregon, WI
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Take good care of their customers
Was able to bring my car in the same day I called. Staff very friendly!
Recommended
Employees worked with
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JEFFREY WINCHEL
GJ
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Gary J.
Madison, WI
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service session
Rep listened, clean and comfortable
Recommended
Employees worked with
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JEFFREY WINCHEL
MM
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Marcia M.
Mc Farland, WI
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best, most complete service
30,000-mile service appointment. All’s well. Having the convenience of the loaner car is quite helpful. I appreciate that Jeff (Winchel) really listens to my concerns. All these Hyundai folks care about my car.
Recommended
Employees worked with
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JEFFREY WINCHEL
JL
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James L.
Argyle, WI
2012 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional fast Service at a very nice clean facility and atmosphere!
Fat professional service completed in a timely fashion as promised. Nice waiting area to relax in!
Recommended
Employees worked with
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JEFFREY WINCHEL
SP
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Sam P.
Sauk City, WI
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Very quick and friendly
Very quick and friendly
Recommended
Employees worked with
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JEFFREY WINCHEL
TR
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Therese R.
Madison, WI
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
service is done quickly
Overall well run dealership. Good outcomes from techs. Clean appearance.
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Verona, WI
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
x
x
Recommended
Employees worked with
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JEFFREY WINCHEL
DA
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Dorothy A.
Cross Plains, WI
2013 Hyundai Elantra Gt
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean, and Service
I also get great service here, Thank -You Jeff
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service.
Great service! Friendly and helpful staff.
Recommended
Employees worked with
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JEFFREY WINCHEL
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