KE

Kevyn Erbe

Service Advisor
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(851 reviews)
73

RB
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RICHARD B.
Post Falls, ID
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/18/2018
verified customerVerified Customer
Category: Service
Convenience
Did not tell me my a&e air filter was off
Recommended
Employees worked with

TP
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THOMAS P.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2018
verified customerVerified Customer
Category: Service
Oil change
Routine oil change, completed when advised. Found an oil leak from somewhere high on the engine and set up follow up appointment quickly.
Recommended
Employees worked with

SC
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STEVEN C.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2018
verified customerVerified Customer
Category: Service
Battery replacement
Kevyn, my service advisor is fantastic. My battery went dead in my garage and Kevin had it jump started. I was able to bring it to the dealership where a new battery was installed. The entire process took less than 2 hours. Very impressed with the service and with Kevyn.
Recommended
Employees worked with

JR
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JOANNE R.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2018
verified customerVerified Customer
Category: Service
FAST in and out!
Service was quick and thorough.
Recommended
Employees worked with

MC
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MICHAEL C.
Coeur D Alene, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/13/2018
verified customerVerified Customer
Category: Service
Always a pleasure
Scheduled an appointment for oil change & tirre rotation. I showed up and all was done while I had coffee and relaxed on the showroom lounge. All done in less than an hour including a service inspection checkup too.
Recommended
Employees worked with

JS
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JOHN S.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2018
verified customerVerified Customer
Category: Service
thanks
great service and timely
Recommended
Employees worked with

JK
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JESSE K.
Nordman, ID
MLT ML320C
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/11/2018
verified customerVerified Customer
Category: Service
Great experience
Very pleased. Courtesy was outstanding and the work performed was splendid.
Recommended
Employees worked with

PH
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PAUL H.
Saint Maries, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2018
verified customerVerified Customer
Category: Service
Awesome people
I haven't had a bad experience yet since i bought my car from Parker. My last visit I had to get new tires but they made it easy to get through with the help of finding me the right ones.
Recommended
Employees worked with

Verified Customer
Priest River, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2018
verified customerVerified Customer
Category: Service
the attention you recieve right away.
The service is always great ..
Recommended
Employees worked with

RB
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RONALD B.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2018
verified customerVerified Customer
Category: Service
Friendly and courteous
Service personell are helpful and professional
Recommended
Employees worked with

CM
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CLINTON M.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2018
verified customerVerified Customer
Category: Service
Great service as always
Another exceptional service from Parker Ford, business as usual for them... the only place I would ever go for anything to do with my truck!
Recommended
Employees worked with

JS
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JACOB S.
Sandpoint, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/05/2018
verified customerVerified Customer
Category: Service
Good service
Hey All, Good experience, my wife got in for an oil change without an appointment luckly, Oil change was expensive if you don't have a Ford. $170!
Recommended
Employees worked with

DK
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DAVID K.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2018
verified customerVerified Customer
Category: Service
Survice
Good work
Recommended
Employees worked with

WF
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WARREN F.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2018
verified customerVerified Customer
Category: Service
Service people want to help you
Thank you
Recommended
Employees worked with

ND
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NATHAN D.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2018
verified customerVerified Customer
Category: Service
oil change
Parker did a great job.
Recommended
Employees worked with

MS
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MICHAEL S.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2018
verified customerVerified Customer
Category: Service
Great Service Department
The dealership treated me fairly and honestly. Their prices are very competitive. They did some service that I did ask for and their was no push back when I pointed it out to them.
Recommended
Employees worked with

HW
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HEZY W.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2018
verified customerVerified Customer
Category: Service
Excellent!
Everyone was friendly, showed me what was going on with my vehicle and really kind! Wouldnt go anywhere else!
Recommended
Employees worked with

Verified Customer
Hauser, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2018
verified customerVerified Customer
Category: Service
Always treated with care
I will always take my vehicles to Parker Ford. I feel like I am taken care of - no BS. I like that.
Recommended
Employees worked with

RA
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REED A.
Post Falls, ID
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/26/2018
verified customerVerified Customer
Category: Service
60,000 mile service
Parker Ford recommended transmission and transfer case service as specified by Ford Motor Co. For my 10 yr old Super Duty. After i returned home i noticed a small leak in the driveway and discounted it since it did not continue throughout the night. The next day I hooked up the camp trailer and headed out to Montana as I had explained to the service dept at Parker was my plan. I got halfway to Missoula and notice transmission fluid heavily leaking from my truck. I continued on to Missoula and immediately go to the Ford dealer service dept to have it checked out. Our trip was delayed over 3 hours while the service dept investigaed the cause of the leak. They then explained that the transmission was excessively overfilled with fluid and was leaking out of the overflow. I went through the anxiety from this and I am the type who doesn't throw a fit, I just go somewhere else to spend my money..
Not Recommended
Employees worked with

DB
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DEVON B.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2018
verified customerVerified Customer
Category: Service
Brakes done
Best service there is guys!!!
Recommended
Employees worked with
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