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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Kevyn Erbe
KE

Kevyn Erbe

Service Advisor
Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(806 reviews)
72

Reviews of Kevyn Erbe

DW
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DEBRA W.
Hayden, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2018
verified customer Verified Customer
Category: Service
Service Experience
Outstanding service from everyone !!!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RG
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ROY G.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2018
verified customer Verified Customer
Category: Service
Excellent service writer.
Kevyn Erbe is very good.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RD
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RYAN D.
Hayden, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2018
verified customer Verified Customer
Category: Service
Welcoming Service!
Arrived on time for my appointment and was told it would be an hour. 53min in i got a phone call letting me know everything was ready to go!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
CS
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CHARLENE S.
Hayden, ID
Lincoln MKX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2018
verified customer Verified Customer
Category: Service
Oil Change
Had an oil change on this day which I had an appointment for. They were on time and had a very comfortable waiting area to sit in!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
PK
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PATRICK K.
Post Falls, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2018
verified customer Verified Customer
Category: Service
Thank you
Kevyn and the rest of the staff were great!
Thank you all
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
CG
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CAROL G.
Rathdrum, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2018
verified customer Verified Customer
Category: Service
Oil change
Great service.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
HS
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HECTOR S.
Spokane, WA
Ford Explorer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/17/2018
verified customer Verified Customer
Category: Service
you People
great service, more than friendly, they make you feel welcome.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
PK
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PAUL K.
Rathdrum, ID
Dodge Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2018
verified customer Verified Customer
Category: Service
service
It seems that our service department has turned its self around in the last few months. I was very pleased with the communication that I received from Kevyn. Thank you to everyone involved with the repair job on my truck, the brakes work great!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
NL
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NANCY L.
Coeur D'Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2018
verified customer Verified Customer
Category: Service
Prompt & Professionak
I was greeting & got my car checked in for service immediately and it was completed before estimated time to complete and staff friendly & accommodating
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JW
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JERILYN W.
Coeur D'Alene, ID
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2018
verified customer Verified Customer
Category: Service
Excellent!
The people and service!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
LB
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LYNN-ANN B.
Hayden, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2018
verified customer Verified Customer
Category: Service
Excellent customer service!
Parker Ford has consistently provided excellent customer service, from the phone call to schedule an appointment to picking up my car and everything in between! Every person is more than willing to help, providing prompt, courteous, and knowledgeable service!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
SR
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STEPHANIE R.
Coeur D'Alene, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2018
verified customer Verified Customer
Category: Service
Excellent customer service
Kevyn our service advisor always makes sure we are taken care of and has always provided us with outstanding service!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JR
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JUDITH R.
Coeur D Alene, ID
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
verified customer Verified Customer
Category: Service
Excellent service
We always get excellent service here. We have been coming here for about 30 years when it was Lake City Ford. So glad that Parker Ford has continued the excellent service. We have bought many cars here including my current car that we purchased two years ago from Parker Ford.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JM
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JAMES M.
Rathdrum, ID
Ford F-150
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/30/2018
verified customer Verified Customer
Category: Service
unable to identify correct customer
Have tried unsuccessfully to address concerns with anyone at dealership.
Not Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RW
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ROBERT W.
Coeur D Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2018
verified customer Verified Customer
Category: Service
Service
Outstanding...!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
CZ
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CARL Z.
West Richland, WA
Ford Super Duty F-450 DRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2018
verified customer Verified Customer
Category: Service
Efficient and friendly
AS expected
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
MK
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MIKE K.
Post Falls, ID
Ford Edge
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/28/2018
verified customer Verified Customer
Category: Service
On time, willing to accommodate to my schedule
Good costumer service and had my car ready in a timely manner.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
LT
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LISA T.
Coeur D'Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2018
verified customer Verified Customer
Category: Service
Service Dept
Took my car in to be serviced yesterday. Everyone was very friendly and had my car done in about an hour. I had a few questions, which they took the time to answer and didn't make me feel rushed. I will definitely take my car there for servicing from now on. Thanks!!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RM
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ROBERT M.
Hayden Lake, ID
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2018
verified customer Verified Customer
Category: Service
Great service that went the extra mile
Pun intended.

I had my oil changed on my 2015 Ruby red Mustang GT. One of the service people noticed a small scratch on my otherwise flawless middle crisis on four wheels. He pointed it out to me and told me that he would have the shop's polish guy buff it out for me.

They did this free of charge without me asking or even knowing about the problem. I love these guys.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
SF
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STEPHEN F.
Athol, ID
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2018
verified customer Verified Customer
Category: Service
Friendly and good service
Very friendly and good service.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
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