KE

Kevyn Erbe

Service Advisor
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(803 reviews)
71

MS
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MIKE S.
Osburn, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
verified customer Verified Customer
Category: Service
Service
First service on my f350.... outstanding customer service and they were on time.
Recommended
Employees worked with

MB
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MARILYN B.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
verified customer Verified Customer
Category: Service
oil change etc.
Had the car serviced , you had the car in and out so fast, everyone was so friendly, helpful, and nice, didn't have to wait for over and hour Rah!
Recommended
Employees worked with

CM
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CHARLES M.
Hayden, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2018
verified customer Verified Customer
Category: Service
The "Staff"
I enjoy all of your employees, they are knowledgeable, willing to answer questions great attitude's.
Recommended
Employees worked with

EK
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ERICKA K.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
verified customer Verified Customer
Category: Service
Parker Ford- customer satisfaction is number 1
I originally bought my ford f150 at parker ford. I have had for years, and will continue to have, my truck maintained and serviced there. Their customer service and satisfaction is portrayed as being their number one priority, and they live up to that lofty goal. My 'go to' service technician, Kevyn, has gone above and beyond, every visit, to make sure I am 100 percent happy. I have never left there feeling anything but satisfied. Thank you Kevyn for always putting a smile on my face and making my day a little brighter. You rock!
Recommended
Employees worked with

KT
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KELI T.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
verified customer Verified Customer
Category: Service
Awesome service
I went in for an oil change. Everyone was so friendly and efficient. I was in and out of there in less than 30 minutes. I am very impressed with the excellent service I received.
Recommended
Employees worked with

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Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2018
verified customer Verified Customer
Category: Service
faster than promised
I brought my truck in at the scheduled time. They got me right in and had it done in half the time I thought it would take. They always take great care of my truck.
Recommended
Employees worked with

PH
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PATRICK H.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2018
verified customer Verified Customer
Category: Service
Scheduled maintenance
Courteous and knowledgable staff, on-time performance, clean and comfortable facility.
Recommended
Employees worked with

DS
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DANA S.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2018
verified customer Verified Customer
Category: Service
Service Department
Such fast service and so friendly.
Recommended
Employees worked with

BK
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BRUCE K.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2018
verified customer Verified Customer
Category: Service
Very efficient and friendly
Keep up the great work
Recommended
Employees worked with

MA
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MONA A.
Silverton, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2018
verified customer Verified Customer
Category: Service
Above and beyond!
Parker has impressed me with their prompt professionalism, quality of service, concern for my needs, and treating me like an endeared family member and all at a very reasonable price. The sweet van driver Lu was so kind and helpful. Everyone was very friendly and helpful!
Recommended
Employees worked with

EM
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EARL M.
Bonners Ferry, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2018
verified customer Verified Customer
Category: Service
Help with low pressure warning on front tires
We drove in told them the problem and they jumped right on it in and out in one hour
Recommended
Employees worked with

DM
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DEBORAH M.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2018
verified customer Verified Customer
Category: Service
Great customer service
I like the friendly knowledgeable service I receive when I take my car in for service.
Recommended
Employees worked with

MS
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MARTIN S.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2018
verified customer Verified Customer
Category: Service
Oil change
Fast service, polite people, free car wash ?
Recommended
Employees worked with

RS
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ROBERT S.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2018
verified customer Verified Customer
Category: Service
Scheduled maintenance
From driving into the service department, to fast a courteous checkout, to the comfy chairs in the waiting area this was a great 1st experience. Service was complete ahead of schedule.
Recommended
Employees worked with

ZD
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ZANE D.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2018
verified customer Verified Customer
Category: Service
Oil change
Great service fast and great service from the service provider
Recommended
Employees worked with

KH
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KIM H.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2018
verified customer Verified Customer
Category: Service
Oil change
Very nice and professional
Recommended
Employees worked with

DK
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DAVID K.
Post Falls, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2018
verified customer Verified Customer
Category: Service
Get her Done
I absolutely love having my 2013 Ford Escape serviced at Parker Ford. They follow through and make sure its done right.
Recommended
Employees worked with

RH
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RICHARD H.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2018
verified customer Verified Customer
Category: Service
Exceptional service... Kevin & Rick are the best in the industry!
I brought my vehicle in for a service and was greeted promptly Rick who was very professional...he thanked me for coming into Parker Ford, located my appointment and introduced me to Kevin who I found to be so helpful and professional as well. Kevin escorted me to the NEWLY remodeled waiting area, told me exactly ho long the service would be...this team was PERFECT...I LOVE MY DEALERSHIP!
Recommended
Employees worked with

CC
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CONNIE C.
Spirit Lake, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/10/2018
verified customer Verified Customer
Category: Service
Great Service
This was the first time I have taken one of 2 Fords I own to Parker Ford for a service. Short of being told the appointment was the day before the day my Ford was brought in, the service was great. I plan to have my second Ford in for an extensive service check up in the near future.
Recommended
Employees worked with

TS
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THOMAS S.
BLANCHARD, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2018
verified customer Verified Customer
Category: Service
Routine Maintenance
With short notice, the service department was able to get my truck in for routine maintenance.
Recommended
Employees worked with
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