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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Kevyn Erbe
KE

Kevyn Erbe

Service Advisor
Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(806 reviews)
72

Reviews of Kevyn Erbe

LM
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LIJAH M.
Chattaroy, WA
Ford Super Duty F-350 SRW
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/01/2018
verified customer Verified Customer
Category: Service
Don’t take care of loyal customers
I have bought two rigs here in the last two years and I will never return!
Not Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
PM
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PAMELA M.
Hayden, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2018
verified customer Verified Customer
Category: Service
Gentleman helping me was knowable & answered my questions
The new waiting room was warm & cozy, tech came and got me.
He went over all the paperwork.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
CR
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CHARLES R.
Worley, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2018
verified customer Verified Customer
Category: Service
Prompt, friendly service
I arrived about one-half hour early. Service guys got me right in. Had vehicle serviced (lube, oil change, etc.) and tires rotated. Was out in less than one hour. No one tried to sell me any extra services or parts. Outstanding experience.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JB
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JACK B.
Spokane, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2018
verified customer Verified Customer
Category: Service
Customer service was excellent!
The customer service was excellent. I drove from Spokane Valley because the response when I phoned the two Spokane Ford dealers attempting to make an appointment for an oil change was unsatisfactory. Poor customer service from then and little interest in serving the customer. The days of poor customer service being acceptable are long gone fellas.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
KJ
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KATHY J.
Priest River, ID
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2018
verified customer Verified Customer
Category: Service
fast and efficient
personal service. the guys are right there to answer questions and keep us updated. they did a fast and efficient service.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
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Verified Customer
Coeur D'Alene, ID
Dodge Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2018
verified customer Verified Customer
Category: Service
Get me in and keep me on the road
I like that they do a full inspection
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RB
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RICHARD B.
Post Falls, ID
Dodge Ram 3500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2018
verified customer Verified Customer
Category: Service
Great service
Joe is the best
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JS
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JOHN S.
Post Falls, ID
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2018
verified customer Verified Customer
Category: Service
Customer service.
Quality and quick service.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
SC
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STEVEN C.
Coeur D Alene, ID
Lincoln MKS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
verified customer Verified Customer
Category: Service
Very friendly and eager to get it right the first time.
Kevyn was my service rep. He is outstanding! Was very happy with the service.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RT
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ROBERT T.
Athol, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
verified customer Verified Customer
Category: Service
friendly and fast
Greay service
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
DS
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DAVID S.
Sagle, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
verified customer Verified Customer
Category: Service
Friendly professional employees.
From making an appointment to picking up my vehicle it’s always a pleasure dealing with Parker Ford.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
TH
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THOMAS H.
Hayden, ID
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/25/2018
verified customer Verified Customer
Category: Service
excellent reception area and service, paperwork is slow, adds 15 min after truck is done and parked waiting to go
the paperwork issue has happened every time we are in, we are in the premium ford maintenance plan, so all the info should be there. I would think a scheduled oil change with safety checklist could be done in less than an hour.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JW
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JACK W.
Spokane, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
verified customer Verified Customer
Category: Service
New and comfortable
Fast and courteous.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
DJ
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DOUGLAS J.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2018
verified customer Verified Customer
Category: Service
F 150 service
Very good service and also very quick.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
LF
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LARRY F.
Rice, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2018
verified customer Verified Customer
Category: Service
Friendly people!
I was very happy with the service, very helpful Thank you.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
DW
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DON W.
Coeur D'Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2018
verified customer Verified Customer
Category: Service
Incredible Service
I came in for an oil change and they treated me like I was buying an expensive car.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
AP
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ALAN P.
Post Falls, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2018
verified customer Verified Customer
Category: Service
Oil Change
Brought my truck in for an oil change. They got me in quickly and finished ahead of the scheduled time.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
LO
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LORRAINE O.
Rathdrum, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2018
verified customer Verified Customer
Category: Service
Outstanding customer service
Quick & easy in and out just as the service associate tells you. Attention to the customer is outstanding
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
VJ
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VINCENT J.
Coeur D'Alene, ID
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2018
verified customer Verified Customer
Category: Service
Excellent Service
Timely and thorough.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
WH
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WAYNE H.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2018
verified customer Verified Customer
Category: Service
Service Review
the service was quick and the staff was very nice to work with...
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
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